wily overview, configuration and usage rick kriehn harley-davidson, inc technical analyst – basis...

Wily Overview,Configuration and Usage

Rick KriehnHarley-Davidson, Inc

Technical Analyst – BasisOctober 1, 2010

richard.kriehn@harley-davidson.com

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Agenda

• H-D SAP Landscape Overview• H-D’s Solution Manager Usage• Solution Manager Usage• Wily-SMD Configuration• Wily Usage• Wily Lessons Learned• References• Q&A

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Harley-Davidson SAP Landscape

• (12) SAP Landscapes:– SCM (APO), ECC, BW, CRM, XI-PI, Portals,

Solution Manager, GRC, TDMS, xMII, MDM, SLD

• 70+ total systems– 7.0, 7.0 ehp1 and 7.1– Unicode– AIX 5.3/6.1 and DB2 V9 (9.5, 9.7)

• HACMP for production systems

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H-D’s Solution Manager Usage

• Two system landscape: SD1 and SP1• Solution Manager 7.01 on NW04s SP20* kernel

55*• IBM System p6 595 servers• Enterprise Edition Installed• BI_CONT installed (Needed for SMD)• Wily Enterprise Manager 8.1.0

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H-D’s Solution Manager Usage

Currently Configured/Implemented:• Project document repository• Project blueprinting• Transports assigned to projects• Service Desk (Turned off)• Issues Management• Maintenance Optimizer• EWA reports for Java/ABAP/MDM D, Q and P

systems

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H-D’s Solution Manager Usage

Currently Configured/Implemented:• Monitoring and Administration task list• SMD/Wily fully operational• CTS+ Implemented for Portals Landscape• CTS+ Implemented for PI Landscape• CTS+ Implemented for MII-NWDI Landscape• HP’s Quality Center Adapter• Charm for ECC Project

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H-D’s Solution Manager Usage

Planned Implementations:• Upgrade to SP25 and kernel 94• Set up non-prod Wily-SMD• CTS+ for Portals-NWDI• CTS+ for MDM (7.1)

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Solution Manager Usage

• Required for:• Installation/Upgrade keys• Maintenance Optimizer• SAP Go-Live checks• Ehp4 installation input file required by ehp

installer

Why Should I Set Up Solution Manager?

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Wily…What Is It?

• Owned by CA• Signed agreement w/SAP in 2006• Integrated with Solution Manager Diagnostics (SMD)• ‘Free’: download from Service marketplace• ‘Right to View ’ version• No custom reporting, no alerting• Purchase SAP Extended Diagnostics by CA Wily through

SAP• Used by SMD to monitor SAP’s Java stacks• Monitors OS similar to saposcol• Monitors Netweaver stack (sees ABAP)• Screen shots are from live, running systems w/no

configuration

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Wily…What Is It?

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Wily…What Is It?

• Wily Enterprise Manager• User access: Wily Workstation or Wily WebView• Local install or Web access (URL)• Web workstation requires a certain version of

Java on the desktop (1.5)• SMD agent updates Wily EM every 15 seconds• Keeps data for 1 day, then aggregates• Keeps 30 days of data• SMD updated every hour• Can access via SMD or directly through Wily GUI

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SMD Wily Integration

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Wily Installation

2 Cases: < SP13 in Solution Manager/SMD

>= SP13 in Solution Manager/SMD

In either case, need to:

Install Enterprise Manager (unCAR & install) Install SMD agent (SAPINST) on each node determine/implement the Wily GUI Configure Wily EM with SMD

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SMD EM Configuration

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SP12 and Below

• Install (unCAR) Introscope agent • Create the connector.jar file• Configure the profile file• Add (3) Wily parameters to each server

instance (configtool)• Install (unCAR) the Wily Environment

Performance agent• Configure the profile file• Deploy the Wily Jmx Application (SDM)

On each monitored node:

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SP13 and Above

Run the setup wizard in SMD

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Wily Usage

EM has (3) primary components:– Console– Investigator– Transaction Trace

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Wily Console (7.x)

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Wily Console (8.1)

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Wily Console – J2EE

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Wily Console – J2EE

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Wily Console – J2EE

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Wily Console - Portals

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Wily Console - Portals

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Wily Console - XI

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Wily Console - XI

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Wily Console - XI

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Wily Investigator

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Wily Investigator

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Wily Investigator

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Wily Investigator

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Wily Investigator

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Wily Investigator

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Wily Investigator

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Wily Investigator

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Wily Investigator

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Wily Investigator – PI

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Wily Investigator - PI

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Wily Transaction Trace

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Wily Transaction Trace

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Wily Transaction Trace

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Wily Lessons Learned

• Minimum SP13 for Solution Manager; go to SP17 if possible (pre-7.01)

• Have (2) Wily Enterprise Managers: Prod and non-Prod (same with SolMan systems) or,

• Limit the number of systems • Use Introscope Workstation vs Introscope

WebView• Local Install vs URL Introscope Workstation

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References

• SDN: Search Wily– Documents, forums and links into service marketplace

Wily Master Note: 797147

• SMD Master Note: 829218

• Wily Notes: 1149214, 1172283, 1237887, 1273028

Documents (PDFs)(Service Marketplace): – Introscope Version 7.2 Installation Guide For SAP – Introscope Version 8 Installation Guide For SAP

• SAP Message Queue: XX-PART-WILY

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Thank you for your attention!