why organizations implement new systems
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6/25/2012
1
Why Organizations
Implement New Systems
June 26, 2012
Housekeeping
� Phones are muted
� Use the question block for
questions
� Copy of presentation
available upon request
6/25/2012
2
About Your Presenter
• Sr. VP KeyedIn Solutions Consulting Group
– Helping companies align their business and technology
– Focus on people, process, and then the technology
– Subject matter expert on business process management
– On-going research into next generation of technology for
enterprise systems
• 25 years experience in enterprise systems
– USAF Research Project (1985)
– Founder of enterprise quality software company (1988)
• Trusted advisor to global organizations, government
agencies, and professional groups
http://www.linkedin.com/in/johncachat
Thought for the Day
First law: The velocity of a body remains constant unless the body is acted upon by an external force
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Sir Isaac Newton
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Today’s Discussion
• The cost of resisting change
• Organization growth
• Business Imperatives
• Cost savings
• System envy
• We hate our vendor
The Technology Adoption Life Cycle
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The Big Question
Do we have the
people and cash and
business drive to
successfully implement
a new system?
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The Cost Of Resisting Change
• It cost too much to maintain the legacy system
• It is impossible to maintain
– Vendor is gone
– Internal expertise is gone
• We do not have a choice
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Organization Growth
• XLS no longer works
• I can’t keep track anymore
• We have to do payroll for 400 employees
• etc.
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Business Imperatives
• Remember Y2K?
• Compliance
– SOX (Sarbanes-Oxley)
– ISO9000 – Quality
– 21CFR11 – Electronic Signatures
• Widespread frustration from the users because they cannot get basic data
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Cost Savings
Point of critical mass is
reached – the tipping point
• Paying ADP to due
payroll for 10,000
employees
• Launching 20 new
products a month
• Managing 3,000
customers
• Etc…
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System Envy
• I heard about this really cool app
• Our competitors are using it
• One of our Board Members is using it
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We Hate Our Vendor
• The app does not have the functionality
• They are forcing us to upgrade
• I do not like their consultants
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Things to Remember….
• Doing nothing can kill an organization
• People, process, technology
• Right technology for the right reason
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About KeyedIn Consulting Group
Experts providing solutions to specific problems
– People and Process Alignment
– Business and IT Alignment
– Enterprise Software Selection
– Project Management & Virtual PMO
– Project Rescue
How to Do Systems the Right Way
Use Systems “Out of the Box”
Create User Models That Sit on Top of The System
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Follow KeyedIn
Corporate Website: www.keyedin.com
www.twitter.com/keyedinsolution
www.linkedin.com/company/2434133?trk=tyah
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Free Whitepapers
Download
@
www.keyedin.com
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6/25/2012
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Upcoming Webinars
Register at
www.keyedin.com
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6/28/12 Project Rescue: Fix It or Kill It?
7/10/12 The Replacement System: Why, How, When and Who
7/12/12 How to Successfully Engage Software Vendors & Their Software
7/17/12 Business Processes: Can’t Live With ‘Em, Can’t Live Without ‘Em
7/19/12 Support for the New System: Go Live Is Just The Beginning
7/24/12 Selecting Consultants: Just Like A Marriage–For Better Or For Worse
7/27/12 Enterprise System Implementation Strategies and Phases
7/31/12 Project Teams: People Issues, Roles and Responsibilities
Questions & Answers
Q ACopy of Presentation Future Webinars
Contact:
Shelly Bird
sbird@keyedin.com
952-835-1041 ext.163
Visit:
www.keyedin.com
&
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