why might i be refused a service user number?

Why might I be refused a SUN by my bank?

Why might I be refused a SUN? • The Direct Debit Guarantee allows bank account holders to

reclaim Direct Debits paid in error. • Payers’ Banks tend not to verify that such claims are genuine. • There is no time limit applicable to the guarantee. • A bank account holder can reclaim one Direct Debit or an

entire sequence of Direct debits.

• This is Indemnity Risk

How will the bank mitigate the risk? • Businesses with a high turnover (generally >£1m) • How long you have been in business • Requirement to put down a significant deposit

• Refusing to sponsor you to obtain a SUN

How can a BACS Approved Bureau help me? • Can offer Direct Debit services through their own SUN • Can apply for a SUN in joint names (Facilities Managed SUN) • Will provide the secure systems/infrastructure for you collect

your Direct Debits • No need to purchase BACSTEL-IP software

• Generally more flexible than a bank

Need more information? Tel: 01242 650052

Email: sales@eazycollect.co.uk Web: www.eazycollect.co.uk