why information technology consultants get a bad rap (slides)

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Why Information

Technology

Consultants

Get A Bad Rap

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What Can We Do

to Ensure that

We Don’t Reinforce

This Opinion?

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Pricing Of

Services

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Overpricing and

Under-delivering

Seem to be the

Biggest Issues by

Dissatisfied Clients

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Avoiding this

is Easy –

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Effective

Communication

With the Client

at All Stages

of the Project

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and Making Sure

that You Deliver

Value Every Step

of the Way

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The Client

Didn’t Fit With

Your Skill Set

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You Make Them

Aware that Your

Skill Set is Not

Quite the Right Fit,

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But they Insist

Anyway

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Avoiding this

is Easy –

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Your Criteria for

Taking on New

Clients Should be

that Your Skill Set

is a Match

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It’s Not Worth

Damaging Your

Reputation

Should the Project

Not Go to Plan

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Delivering

Bad News

Head On

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It’s Your Role to

Keep Your Client

Abreast of the

Situation

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Whether or Not

Things are Going

to Plan

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Avoiding this

is Easy –

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The Key is to

Communicate the

Good and the Bad

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and to Keep

the Lines of

Communication

Open at All Times

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It Just Takes the

Majority to Ensure

That They

Communicate

Effectively

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and Go Above and

Beyond to Provide

Exceptional

Service

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Do You Agree

that Information

Technology

Consultants

Get a Bad Rap?

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Share Your

Experiences

in the Comments

Section

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