what's new in fireware v11.10

What’s New in What’s New in Fireware v11.10Fireware v11.10

WatchGuard Training

What’s New in v11.10

New Features • Policies by Domain Name• Bandwidth and time user quotas

Monitoring Enhancements• Review and reset user quota data• VPN diagnostic messages and report enhancements• Gateway Wireless Controller shows rogue access points and client

signal strength• Full Screen mode in FireWatch in Fireware XTM Web UI

Subscription Services Enhancement• Setup wizards for services now available in the Web UI

VPN Enhancements• Mobile VPN with SSL v11.10 clients for Windows and Mac OS X

WatchGuard Training 22

Certificate Management Enhancements• Manage certificates from the Web UI• Automatic CA certificate updates

Wireless Access Point Enhancements• Wireless traffic shaping• Time-based SSID Activation• Scheduled restarts of AP devices• Multiple AP device selection for AP actions• Enable rogue access point detection

SSO Enhancements• Exchange Monitor (EM) Exchange Server 2013 support• Clientless SSO for RDP logins• Traffic through BOVPN tunnels can use SSO• Support for switching between multiple users of the SSO Client

RapidDeploy Enhancements • Improvements for CSV files on a USB drive

System Enhancements• NTP server

Networking Enhancements• Improved routing tables• Multiple servers for DHCP relay• DHCPv6 prefix delegation• ARP limit updates• XTM Configuration Report updates

Logging & Reporting Enhancements• Simultaneously send log messages to two Log Servers• Expanded information included in Device Feedback

What Else is New?• A comprehensive Help system with instructions for all Fireware management

New Feature — Policies by Domain New Feature — Policies by Domain NameName

WatchGuard Training

Policies by Domain Name

You can now use FQDN (Fully Qualified Domain Names) in:• From and To lists in a policy• Aliases• Blocked Sites• Blocked Site Exceptions• Quota Exceptions

We recommend you use this feature to allow traffic to selected domains while blocking all other traffic. • Software update sites such as

Windows updates• Antivirus signature update sites

Useful for when sites are hosted on content delivery networks (CDNs) that frequently add and change IP addresses.

Domain Name Format

You can use a specific FQDN (host.example.com) or a wildcard domain (*.example.com). For example, the wildcard domain *.example.com would include:• a.example.com• b.example.com• a.b.example.com

These wildcard entries are not supported:• *.*.example.com• example*.com• *. example.*.com• example.*.com

How It Works• When you define an FQDN in your configuration, your Firebox

performs forward DNS resolution for the specified domain and stores the IP mappings.

• For wildcard domains such as *.example.com, the device performs forward DNS resolution on example.com and www.example.com.

• To resolve the subdomains implied by *.example.com, the device analyzes DNS replies that match your FQDN configuration.

• As DNS traffic passes through the Firebox, it stores the IP mapping responses to relevant queries.

DNS Configuration• You must have a DNS server configured in the network settings of

your Firebox, or have the external interface set to DHCP or PPPoE to get a DNS configuration.

• All clients and your Firebox must use the same DNS server. If the client contains different IP and domain mappings than the Firebox,

the traffic will not match to the correct policy and could be allowed by a different policy, or dropped if no policy is matched.

• If clients try to reach an internal destination with an internal DNS server, the Firebox might not have an opportunity to analyze this traffic for local servers.

We recommend that if you use internal DNS server, they should be located on a different internal network than your clients so that the Firebox can see and analyze replies from the DNS server.

When you configure Domain Names, consider these possibilities:• An FQDN can correspond to multiple IP addresses — It is

possible that different DNS servers can return different IP address replies based on geographical location, time zone, load balancing configurations, and other factors.

• A specific IP address might map to several FQDN — When an FQDN address is resolved to an IP address, it is equivalent to having a firewall policy with that specific IP address in the policy. If another domain or subdomain also resolves to the same IP address, traffic to or from that domain will also match this policy.

• Multiple FQDN for the same site — Many website main pages pull data from other websites and second-level domains for images and other information. If you block all traffic and allow a specific FQDN, you must also allow any additional FQDN that are called by the main page. The Firebox will attempt to map IP addresses from second-level domains for a wildcard domain to provide the full content for a site.

Domain Names in Logging

Log messages show the domain names (including wildcard domains) that are matched in the log messages when a policy is applied to traffic by FQDN.

Domain Names in Reporting

Reports show the domain name that was matched when the policy was applied to traffic by FQDN.

Domain Names in Reporting

The Blocked Sites list identifies the IP addresses blocked by FQDN included in the configuration.

New Feature — QuotasNew Feature — Quotas

Bandwidth and Time Quotas

You can enable bandwidth and time usage quotas for users on your network for access to external sites.

Apply a daily limit to user Internet usage to enforce corporate acceptable use policies.

When users exceed the quota limit, a notification message appears in their web browsers and further access attempts are denied.

You can set these types of quotas:• Bandwidth — The bandwidth

quota is set in MB per day, and is enforced for all TCP and UDP traffic in both directions.

• Time — The time quota is set in minutes per day.

Both bandwidth and time quotas can be enabled at the same time, and the limit that is reached first is enforced.

Quota limits are applied to users and groups based on authentication to the Firebox.

For a quota to take effect, a user must be authenticated and match a configured policy defined with Firebox users and groups.

To enable bandwidth and time quotas, you must:• Enable quotas and create quota rules• Apply a quota action to a rule• Enable the quota rule in a policy

Enable time and bandwidth quotas Add a quota rule that defines applicable users and groups, and the

quota action to apply.

A quota action defines the bandwidth and time restrictions to apply to a quota rule.

To enforce a quota, a quota rule must be enabled for a specific policy.

The policy must be defined with users or groups to be able to apply a quota rule.

You can create exceptions to quotas so that any traffic to a specific destination address is not counted towards the usage quota.

Create exemptions for your company's own domains, or software and antivirus signature update sites.

Options to reset user quota data include:• Quota daily limits are automatically reset the next day (starting at

00:00)• Configuration changes automatically reset quotas for users and groups

that use the updated quota action• Reboot the Firebox• Manually reset quota data for specific users from the Web UI and FSM

Monitoring EnhancementsMonitoring Enhancements

Review & Reset Bandwidth and Time Quotas

Monitor user quota usage data in Fireware XTM Web UI and Firebox System Manager.• Fireware XTM Web UI — System Status > Quotas page• Firebox System Manager — Quotas tab

Quota data includes these details for each connected user:Quotas Page (Web UI) User Quotas Tab (FSM) Description

User User The user name of the connected user.

Auth Domain N/A The authentication domain through which the user is authenticated.

Quota Action Quota Action The quota action defined on your Firebox that applies to the user.

Used/Configured Bandwidth (per day)

Bandwidth Usage (per day)

The amount of bandwidth the user has already used and is allowed to use (used/allowed), for each day.

Used/Configured Time (per day) Time Usage (per day) The amount of time the user has already used and is

allowed to use (used/allowed), for each day.

Review & Reset Bandwidth and Time Quotas

Manually reset user quota data for specific users:1. Select one or more users.2. Click Reset Quota.

Gateway Wireless Controller — Rogue Access Points Use the Gateway Wireless

Controller Wireless Deployment Maps to scan for foreign wireless access points

See a list of rogue access points on the Foreign BSSIDs page

A rogue access point is any wireless access point within range of your network that is not recognized as an authorized access point.

Rogue access point can be installed by a malicious user, but could also be a device installed by someone inside your organization without consent.

Gateway Wireless Controller — Client Signal Strength The Gateway Wireless Controller in Fireware XTM Web UI and

Firebox System Manager now includes an indicator to show the wireless client signal strength.

Enhanced VPN Diagnostic Tools

VPN diagnostic messages • New VPN messages now indicate why a branch office VPN gateway or

tunnel failed, and can include information about what action to take to resolve the error.

• VPN diagnostic messages appear in three places in the UI: Firebox System Manager — Front Panel tab WatchGuard System Manager — Device Status tab Fireware XTM Web UI — System Status > VPN Statistics page

Enhanced VPN Diagnostic Report• Performs more checks to identify many of the most common VPN

issues• Provides more actionable information

VPN Diagnostic Messages

VPN diagnostic messages appear below the gateway in the Web UI and FSM.• Messages can be for

a specific tunnel or gateway endpoint.

Errors• Error status — Web

UI• Red text — FSM and

WSM. Warnings

• Warning status — Web UI.

• Orange text — FSM and WSM.

VPN Diagnostic Report Enhancements

Improved VPN Diagnostic Report• The VPN Diagnostic Report now does more extensive diagnostics

checks, and provides more information.• The report includes three new sections:

[Conclusion] — This section at the top summarizes what was observed, lists any detected errors, and includes suggestions of next steps to troubleshoot the VPN.

[Address Pairs in Firewalld] — This section shows the address pairs and the traffic direction (IN, OUT, or BOTH).

[Policy checker result] — This section shows policy checker results for policies that manage traffic for each tunnel route.

The VPN Diagnostic Report is now available in the Fireware XTM Web UI on the System Status > VPN Statistics page, as well as on the System Status > Diagnostics page.

Branch Office VPN Troubleshooting Tips

For any branch office VPN, you can run reports and monitor error messages on both endpoint devices—the initiator and the responder.• The initiator is the endpoint that starts the tunnel negotiation• The responder receives the proposal and accepts or rejects the

proposed tunnel settings from the initiator For troubleshooting VPN negotiation, run the VPN Diagnostic

Report or look at the VPN diagnostic messages on the responder.• The responder has more information about settings that do not match.

On the responder, VPN diagnostic errors include more detailed information about what setting the initiator proposed, and what setting was expected.

• The initiator does not know what settings were expected.

VPN Troubleshooting in Firebox System Manager Example — VPN diagnostic message for a mismatched Phase 2

proposal • VPN diagnostic message on

the initiator:“Received ‘No Proposal Chosen’ message. Check VPN IKE diagnostic log messages on the remote gateway endpoint for more information.”

• The VPN diagnostic message on the responder is moreinformative:

“Received ESP encryption 3DES, expecting AES”

The same messages appear in the VPN Diagnostic Report.• To run the report, right-click

the gateway and select VPN Diagnostic Report.

Initiator

Responder

VPN Diagnostic Messages in the Web UI

VPN diagnostic messages appear in the System Status > VPN Statistics page.

VPN Diagnostic Report in the Web UI

To run the VPN Diagnostic Report from the System Status > VPN Statistics page:• On the Branch

Office VPN tab, click Debug for a Gateway.

• Or, select the Debug tab, select the gateway, and click Start Report.

Routes Table Updates

In Fireware XTM Web UI, the Routes table in System Status > Routes includes these updates:• Filter routes by:

IP address type (IPv4, IPv6, or both — IPv6 is new) Route Type (Connected, Static, Dynamic, VPN) Interface (Select the interface) Destination (Type a valid IPv4 network address)

The Routes table shows the first 100 routes that match the filter criteria.

Routes Table Updates

The Firebox System Manager Status Report tab now includes two route tables.• IPv4 Routes — Shows the first 100 IPv4 routes (all routes, including

static, dynamic, and VPN routes).• IPv6 Routes — Shows the first 100 IPv6 routes (all routes, including

static, dynamic, and VPN routes). Route table includes the same

information as the output of the CLI “show ip route” and “show v6 ip route” commands.

These two route tables replace the four route tables that previously appeared in the Status Report (main, ethx.out, any.out, and zebra).

FireWatch Enhancements

FireWatch can now be viewed in Full Screen mode in Fireware XTM Web UI

Full Screen mode options include:• Select to include one or more groups in the display• Specify the information refresh rate• The settings controls are hidden after a period of time• Select all standard filters• See information in bytes for all groups except WebBlocker, which

appears in number of connections

Select group, data, and refresh options in Full Screen Mode

Select which group information appears:• Source• Destination• Applications• Policies• Interface (In) • Interface (Out)

Select the type of data that appears:• Rate• Bytes• Connection• Duration

Subscription Services EnhancementsSubscription Services Enhancements

Subscription Services Setup Wizards

New Web UI activation wizards that guide you through the steps to enable these Subscription Services and create a basic configuration:• spamBlocker• WebBlocker• Gateway AntiVirus• Intrusion Prevention

Signature Update Warnings

New warnings displayed for services when automatic signature updates are disabled.• IPS• Gateway AntiVirus• Application Control• DLP

VPN EnhancementsVPN Enhancements

Updates to Mobile VPN with SSL Clients

Updated WatchGuard Mobile VPN with SSL clients for Windows and Mac OS X• Both clients now use OpenVPN 2.3.6• Both clients now support more than 24 routes• The Windows client now includes the TAP driver for Windows 8.1

Certificate Management EnhancementsCertificate Management Enhancements

Manage Certificates from the Web UI

You can now perform all the same certificate management tasks from the Web UI that are available in Firebox System Manager. • Delete, Install, and

export certificates• View certificate

details• Import CRLs• Create CSRs

(certificate signing requests)

Automatic CA Certificate Updates

Automatically get new versions of the trusted CA certificates stored on the device and automatically install the new certificates.

Ensures all trusted CA certificates on your device are the latest version.

Expired certificates are updated, and new trusted CA certificates are added to your device.

Updated certificates are downloaded from a secure WatchGuard server.

Wireless Access Point EnhancementsWireless Access Point Enhancements

Wireless AP Enhancements

Wireless traffic shaping Time-based SSID Activation Scheduled restarts of AP devices Multiple AP device selection for AP actions Enable rogue access point detection

Wireless Traffic Shaping

Configure traffic rate shaping for each wireless SSID.

Traffic shaping is for wireless download traffic only.• Base rate — The base

throughput rate for the SSID. Not allowed to exceed this limit except for burst activity.

• Ceiling rate — The hard limit throughput rate for the SSID. This limit includes burst activity.

• Burst — The maximum number of kilobytes allowed beyond the base rate.

Time-based SSID Activation

Enable SSIDs for specific time periods.

Limits access to the SSID based on the start and end times you configure.

Scheduled Restarts of AP Devices

Restart wireless services or reboot all of your AP devices at scheduled times on a daily or weekly basis.

Refreshes the AP device and makes sure the device configuration and all access control lists are up to date.

Automatically updates wireless channel selection.

AP devices are restarted in 90 second intervals to make sure they are not all restarted at the same time.

Multiple AP Device Selection for AP Actions

You can select multiple AP devices to complete reboot, upgrade, and restart wireless actions.

Enable Rogue Access Point Detection

Enable rogue access point detection for each SSID.

Add known device MAC addresses to the exceptions list so they are not considered a rogue access point.

SSO EnhancementsSSO Enhancements

Single Sign-On Enhancements

Single Sign-On Enhancements include:• Support for Microsoft Exchange Server 2013 for the SSO Exchange

Monitor .NET Framework v3.5 required on Exchange Server 2013 server

• Clientless SSO for RDP logins Event Log Monitor now recognizes both logon and logoff events for RDP

connections and reports this information to the SSO Agent, which sends the events to the Firebox.

The Firebox opens and closes user sessions based on the logon and logoff event reports from the Event Log Monitor.

• Traffic through BOVPN tunnels can now use Single Sign-On (SSO Client only)

• Support for switching between multiple users of the SSO Client on Windows Vista, 2008, 2012, 7, 8, and 8.1

Single Sign-On Enhancements

New Enable SSO through BOVPN tunnels option allows users of BOVPN tunnels to use SSO for network connections

RapidDeploy EnhancementsRapidDeploy Enhancements

RapidDeploy CSV File — Change External Interface You can now use a CSV file to change the external interface

number. A device that starts with factory-default settings can automatically

configure the external interface from settings in a CSV file on a connected USB drive. • Previously, the only valid interface you could specify in the CSV file was

0.• A device that uses Fireware v11.10 now supports interface numbers

other than 0.• The format of the CSV file did not change. • This is most often used for RapidDeploy.

Example line in a CSV file to configure interface 2 as the external interface:70XX00777X777,2,ext,Static,203.0.113.20/24,203.0.113.1,198.51.100.20

System EnhancementsSystem Enhancements

NTP Server

After you enable a Firebox to use NTP, you can enable the device as an NTP server.• When you enable the device as

an NTP server, the NTP Server policy is automatically created.

• The NTP Server policy allows connections to the NTP server from clients on the trusted and optional networks.

Configure NTP clients to get the date and time from the interface IP address or domain name of the Firebox.

Networking EnhancementsNetworking Enhancements

Multiple Servers for DHCP Relay

In the DHCP Relay settings, you can now add the IP addresses of up to three DHCP servers.• Previously you could configure

only one IP address for DHCP Relay.

The Firebox relays DHCP requests to the IP addresses of all DHCP servers.

DHCPv6 Prefix Delegation

You can enable DHCPv6 Client Prefix Delegation on an external interface. • The device requests an IPv6

prefix from a DHCPv6 server.• You can use the delegated

prefix when you configure IPv6 addresses on trusted, optional, and custom interfaces.

DHCP prefix delegation isdescribed in RFC 3633.

The delegated prefix appears on the Front Panel tab of Firebox System Manager.

You can use the delegated prefix for a trusted, optional or custom interface.• Static IPv6 interface IP address• IPv6 prefix advertisement• DHCPv6 address pool• DHCPv6 reserved addresses

Select Use delegated prefix.• The delegated prefix name appears

as the first part of the IPv6 address.• The prefix name includes the external

interface device name, followed by “_prefix”. For example “eth0_prefix”.

• Type the subnet in the adjacent text box.

Delegated prefix in the DHCPv6 address pool

Delegated prefix in a static IPv6 address

You can also enable the DHCPv6server on an interface to delegateprefixes to DHCPv6 clients.• Add prefixes to the Prefix

Pool.• To reserve a specific prefix for

a client, add the prefix to the Reserved Addresses and Prefixes list.

Improved Route Tables — Command Line Interface To see the first 100 IPv4 routes, use the “show ip route” command• Replaces the “show route” command• Output is easier to read than the output of the old show route command

WG>show ip routeKernel IP routing tableDestination Gateway Genmask Interface Flags Metric0.0.0.0 203.0.113.1 0.0.0.0 eth0 UG 510.0.70.0 0.0.0.0 255.255.255.0 eth1 U 010.0.71.0 0.0.0.0 255.255.255.0 eth1 U 010.0.78.0 0.0.0.0 255.255.255.0 vlan10 U 010.0.79.0 0.0.0.0 255.255.255.0 br0 U 010.10.10.0 0.0.0.0 255.255.255.0 ath1 U 0127.0.0.0 0.0.0.0 255.0.0.0 lo U 0192.168.113.0 0.0.0.0 255.255.255.0 tun0 U 0203.0.113.0 0.0.0.0 255.255.255.0 eth0 U 0

• Use command options to filter the route table (same filters as in the Web UI)WG>show ip route ? <cr> Carriage return <net> IP subnet for the destination <A.B.C.D/(1-32)> connected Connected routes dynamic Dynamic routes ifname Interface device name static Static routes vpn VPN routes

Improved Route Tables — Command Line Interface To see the first 100 IPv6 routes use “show v6 ip route”• Output — no change from 11.9.xWG>show v6 ip routeKernel IPv6 routing tableDestination Next Hop Interface Flags Metric2001::/64 :: vlan10 U 256fe80::/64 :: vlan10 U 256

• New command options to filter the route table (same filters as in the Web UI)WG>show v6 ip route ? <cr> Carriage return <netipv6> IPv6 subnet for the destination <A:B:C:D:E:F:G:H/I> <A::G:H/I> <::H/I> connected Connected routes dynamic Dynamic routes ifname Interface device name static Static routes vpn VPN routes

Updated XTM Configuration Report

The XTM Configuration Report available from the Fireware Web UI now includes information about Default Packet Handling and FireCluster configuration settings.

Logging & Reporting EnhancementsLogging & Reporting Enhancements

Logging Enhancements

Simultaneously send Log Messages to two WatchGuard Log Servers• Two different WatchGuard Log Servers — Dimension or WSM Log

Servers• Configure two sets of Log Servers• Add primary and backup servers for each Log Server set

Fireware XTM Web UI — Logging > Log Servers 1 & Log Servers 2 tabs

Policy Manager — Logging Setup > Configure > Log Servers 1 & Log Servers 2 tabs

Device Feedback Report Enhancements

New information in the Device Feedback sent to WatchGuard includes:• Start and end time stamps for the feedback data sent to WatchGuard• Peak proxy connection limit usage• Number of proxy actions with Subscription Services enabled in the

configuration• Subscription Services details include:

Whether the service is enabled Counts of the number of events for each service enabled on the Firebox A list of the events triggered on the Firebox for each service (includes the

source IP address, protocol, and threat level of the event).

What Else is New?What Else is New?

Integrated Fireware Help

The v11.10 release includes the first iteration of a comprehensive online-only Help system for Fireware with integrated instructions for all Fireware management UIs.

Includes context-sensitive help topics for these management and monitoring tools:• Fireware XTM Web UI• WatchGuard System Manager & all WSM tools• WatchGuard Dimension• WatchGuard WebCenter• WatchGuard Server Center & WatchGuard servers• WatchGuard Deployment Center (RapidDeploy)

Additional ResourcesAdditional Resources

Additional Resources

Information about the new and enhanced features included in this release is available from these resources on the Product Documentation pages of the WatchGuard website:• From the Help systems:

Fireware Help — What’s New in This Release• From the What’s New presentation:

What’s New in Fireware v11.10

Thank You!Thank You!

what's new in fireware v11.10

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