what is sustainability? when the new ways of working and improved outcomes become the norm 1

What is Sustainability?

When the new ways of working and improved outcomes become the norm

1

Key Questions to Consider

How will workflow changes remain permanent throughout our organization?

How will measureable outcomes continue to evolve?

How will the system changes be spread and adapted by the rest of our facility?

2

Planning for Sustainability

In order to implement change and sustain it over a period of time, consider:• Determination of what will be sustained

• Engagement of leaders

• Involvement and on-going support for front-line staff

• Monitoring and feedback

• Integration of the improved process throughout the organization

• Spread

3

Sustainability Planning Guide/Workbook

In your packets

4

Sustainability Action Plan

Work with team members from your facility to begin filling out the questionnaire

5

This material was prepared by IPRO, the Medicare Quality Improvement Organization for New York State, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents do not necessarily reflect CMS policy. 10SOW-NY-AIM7.1-13-34

For more information

Crystal IsaacsQuality Improvement Specialist(516) 209-5589 cisaacs@nyqio.sdps.org

IPRO CORPORATE HEADQUARTERS

1979 Marcus AvenueLake Success, NY 11042-1002

IPRO REGIONAL OFFICE

20 Corporate Woods BoulevardAlbany, NY 12211-2370

www.ipro.org

Template 1/13/2012