what is smart airport the seamless flow plays a central ... · van buuren, rob (nl - amsterdam)...

Personal approachMobile trend introduces B2C opportunity for Airports

Missing passengers

for KL1432

Just in time information is making the differenceGeo location services

Disruptive technology is changing the Travel & Airport World

Pick me UpYour trip to

Schiphol tomorrow!

Airport Fences are disappearingBut new players as Google, TripIt, Flio, Uber are stepping in

Bio-metrics for identification

Filters without documents

2

Check in Luggage Boarding

Card ScanSecurity Border

ControlBoarding

Lets take a look at the passenger journey at the airport

Digital travel 1 - biometrics for a paperless airport

3

NFC

readerNFC

chip

Biometric walk through

Digital Travel 2 – Digital Airport Assistent

I am flying to Prague and I want to buy a tie and a phone charge. Help?

Indoor way finding

Airport as the digital workspace & place?!

• Always connected

• Charging

• Digital & biometrics journey

• Mobile order workplaces, food, accesoires, hotelrooms, massage, priority, parking

• Way finding

Digital & Business Travelers?

Help us chosing techologies

• Way finding

• Biometrics & Seamless

• Personal Relevant Information

• Airport Digital Workplace

• Sharing economy

• Self Driving

Schiphol is one of the most sustainable airports in the world.

Sustainability is at the heart of its organisation

https://create.kahoot.it/create#/edit/dcdd05c5-d53b-49da-a34c-7108ce191f11/done