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Edmund Frey, SVP Sales MEE

Bucharest, 21.09.2017

WELCOME TO SAP HYBRIS DAY ROMANIA 2017

2INTERNAL© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

WHO AM I?

Name: Edmund Frey

Nick: Eddy

GTM: 03/15/1974, Landshut

Status: married ´99, 3 Kids (16/14/10)

Living: Dachau (north Munich), Germany

Pets: 2 Dogs

Height: 171cm

Eyes: blue

Hair: no hair - but beard

3INTERNAL© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

MY DIGITAL SELF - #EdmundFrey

What Linkedin, Xing tells about me

• 23 years in business in various leadership and

functional roles at:

• Adobe | JBoss | BEA, Oracle | Tyco | Siemens

• started my own seed investment company ´16

• Edventure Captial GmbH, Relac.io GbR

• 2.306 linked | 1.291 xing - connections

Further BUSINESS Insights

• 10+ years working in SAP partnership (SIFBA,endcustomer)

• certified „Kommunikationselektroniker Telco“

• education via second path

• economics Fernuniversität Hagen - to be finished

• high school certificate evening school

• digital marketing & transformation pioneer

BEYOND DIGITAL

THE AGE OF THE CUSTOMER

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THE AGE OF THE CUSTOMER – Digital Transformation

https://solutions.forrester.com/age-of-the-customer-blog-ad/cio-cmo-strategy-312R5-3763IK.html

“A 20-year business cycle in which the most

successful enterprises will reinvent

themselves to systematically understand and

serve increasingly powerful customers.”

6PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

FACTS & FIGURES ON DIGITAL TRANSFORMATION

74% 52%of the Fortune500 firms in

the U.S. do not exist any

longer since 2000!

Ray Wang, 2015

390knew jobs and further 30 billion Euro

GNP through digital transformation /

industry 4.0

Boston Consulting Group

out of 1.254 business

executives confirm to pursue

a digital strategy

15% believe the required

measures to realize such a

strategy do exist already

7PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

DIGITIZATION

No (new) channel but a

comprehensive infrastructure

8PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Realignment of business models from a

product- to a service-centric logic based

on a pervasive digital infrastructure

DIGITIZATION

9PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Examples for digitization - product to service economy

Facebook, the biggest news-machinery on earth

does not create content.

UBER, the worldwide largest taxi company does

not possess taxis.

AIRBNB, the major bed letting firm does not own

any hotels.

AMAZON, apparently, the biggest online shop does

not generate income through sales of books,

cameras, washing machines and DVDs – it is the

biggest commerce platform.

Forces of

Disruption

10PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

DIGITIZATION = GAFAzation

Question:

Who knows the term GAFA?

11PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

GAFAnomics

11

20 years ago little start-ups and no relevant companies

. . .

12PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Their today‘s market capitalization is higher than the whole DAX 30 !

13PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

GAFA pushes expansion even through market disturbance

Source FABERNOVEL

14PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

How much of the traffic is allotted to the 4 companies

25% 19% 4% 7%

55%

...

The question is – what is GAFA‘s share on a digital customer‘s

journey?

15PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Digital players own cutting points and, hence, the customer relations !

The Connected

Consumer

your

enterprise

16PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

The Connected

Consumer

your

enterprise

Quick creation and execution of a DIGITAL STRATEGY

Extension of direct customer relations

17PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Digital is no longer a set of Sales and Marketing

channels.

18INTERNAL© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

WHY I JOINED SAP HYBRIS?

• Very strong Vision & Mission

• Best corporate strategy – run by SAP

• Best-in-breed and most complete platform stack to support customers’ digital transformation

• Family corporate culture with experienced team and excellent talents

• High potential leverage existing SAP market

• Strong and committed partner network

Manage today, innovate for tomorrow.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.

The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distr ibutors contain proprietary software components

of other software vendors. National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated

companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affil iate company products and services are those that are

set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release

any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products,

and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The

information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various

risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements,

and they should not be relied upon in making purchasing decisions.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company)

in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies.

See http://global.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.

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