webinar: someone online hate you - ethical responses to online feedback

Post on 08-May-2015

343 Views

Category:

Marketing

1 Downloads

Preview:

Click to see full reader

DESCRIPTION

In this webinar, Josh King, General Counsel and VP of Business Development, will discuss ways to help lawyers and law firms get comfortable with the rapid proliferation of online feedback and the most effective – and ethical – ways to respond.

TRANSCRIPT

ExamplesGood Comments

Professional has 5 reviews

Four are 5-Star

One is 1-Star

ExamplesIneffective/Corrosive Comments

Professional has 4.5 stars based on 94 reviews

top related