weassure - itc hotels · 2020-07-01 · 1 all associates wear ppe (personal protective equipment)...

WeAssureITC Hotels’ commitment towards health, hygiene

& a safe environment

The WeAssure programme is ITC Hotels'commitment towards health, hygiene and safety, designed

cleaning protocols.

DESIGNED IN COLLABORATION WITH MEDICALPROFESSIONALS & DISINFECTION EXPERTS

GLOBAL STANDARDS WITH DNV GL BUSINESS ASSURANCE

Striving towards higher levels of hotel

BENCHMARKING CLINICALLYCLEAN STANDARDS WITH NABH

Board for Hospitals & Healthcare

controls and hygiene standards

ACCLAIMED EXPERTISE INDISINFECTION & HYGIENE

know-how in towards bringing thought

leadership in the WeAssureprogramme.

We have inculcated elevated hygiene protocols, state-of-the-arttechnology and advanced disinfectants as recommended by World

DNV GL is one of the world’s

performance of their organisation

Striving towards higher levels of hotel operating standards. Building upon the

pillars of health, hygiene, safety and pathogen control

ARRIVAL EXPERIENCE

1 All vehicles undergo stringent daily deep-cleaning protocols

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Strict adherence to State and Central Government guidelines5

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The Safe Car Promise

1 All guests undergo a mandatory contact-less

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Arrival Protocol

CHECK-IN & CHECK-OUT EXPERIENCE

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3As per the government guidelines, guests are encouragedto use the Aarogya Setu app on their phones and present it4

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Re-Engineered Processes

As per the government guidelines, guests are requiredto present the Aarogya Setu app on their phones andat the time of check-in.

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7 containing details about their travel history and health

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STAY EXPERIENCES

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2 Room cleaning and servicing is carried out only in the absence

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4 hospital-grade disinfectants as recommended by World Health

Clinically Clean Rooms

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Elevator Protocol

1 Safe distancing is encouraged through remodelled layouts

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Fitness Centre

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Business Centre

1 Lavandaria - ITC Hotels' signature laundry service uses enhanced

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Laundry Services

DINING EXPERIENCES

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Re-Engineered Service Design

In-Room Dining

1 Contact-less in-room dining experience is enabled through

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Grab & Go

delivered to all ITC One and Suite guests in the comfort of

Luxury Hour

HEART OF THE HOUSE

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2 Proper food temperatures are duly regulated and maintained

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5 Rigorous processes and vendor management protocols ranging

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Heart of the House

ASSOCIATE JOURNEY

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Associate Journey

*policies, guidelines and services are subject to