vna today volume 26 no.1
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8/7/2019 VNA Today Volume 26 No.1
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Volume 26 No. 1 2011
Te Newsletter o te Visiting Nurse Association
o te Treasure Coast
VNAToday
VNA 20102011 Annual AppealNow Under Way
You may have received a mailer from the VNA during the past
few months entitled A Community of Caring. This booklet is the
cornerstone of the VNA & Hospice Foundations 20102011 Annual
Appeal. If you have already pledged your support to this years
appeal, we offer our sincere thanks. If you have yet to respond, below
are a few frequently asked questions we receive regarding our annualfundraising appeal and how your support helps to make a difference
in the lives of area residents.
Annual appealdoes that mean the VNA is a not-for-
profit organization?
Yes. The VNA and all of its subsidiaries, including Nightingale
Private Duty Nursing, are 501(c)3 organizations as defined
by IRS regulations. Our annual fundraising drive is conducted by
the VNA & Hospice Foundation, the philanthropic branch of our
Support your VNA
todAy!
If you have already chosen t
support the VNA & Hospice
Foundations 20102011
Annual Appeal, we thank yo
If you have not yet made you
contribution, please considedoing so today. You can give
online quickly, easily, and
securely by visiting
www.vnatc.com/foundatio
Simply click on the red,
Donate Now box to make
your contribution to our
20102011 Annual Appeal.
On behalf of those less
fortunate in our communitywe say Thank You.
100 percent of contributions received areretained by the Visiting Nurse Association andHospice Foundation. A COPY OF THE OFFICIALREGISTRATION AND FINANCIAL INFORMATIONMAY BE OBTAINED FROM THE DIVISION OFCONSUMER SERVICES BY CALLING TOLL-FREE (800)435-7352 WITHIN THE STATE.REGISTRATION DOES NOT IMPLY ENDORSMEN
APPROVAL, OR RECOMMENDATION BY THESTATE. Please write us at our address if you wishto have your name removed from the mailing list toreceive fundraising requests to support the VisitingNurse Association and Hospice Foundation, Inc. infuture. CH3553
Q.
A.
www.vnatc.com 1110 35th Lane Vero Beach, FL 32960 772.567.5551 800.749.5760
WHAtS INSIdE
2011 VNA o te Treasure Coast
4
6
8
Terapy Services
Answer Nurse
In Your Words
SeeAnnual Appealon page 3
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Living the Dream is doing what you are most passionate about with people around you
who share the same motivation. That is what I am doing as President & CEO of the VNA. I
am awestruck by the amount of support the community and volunteers have given and
continue to provide our VNA patients and families. I am very proud to serve as this
organizationss leader.
In November, 2010, our board of directors and senior leadership team embarked on a
three year journey to become the highest quality patient care provider in the communities
we serve. We developed a strategic plan with a strong focus on clinical quality, patient
satisfaction, associate retention and education, and exceeding the needs of the
communities we serve. We plan to measure our progress toward becoming the B.E.S.T.,
literally.
stands forbudget and growth as an industry we need to strive to make
healthcare affordable and provide value to the patients and medical community.
The VNA will dene our current and future markets, develop a comprehensive growth plan
and align resources to ensure patient accessibility to health care services.
represents the experience we provide to our patients. We will continue to
provide patient-centered, efcient, and timely care involving families and friends
Surveys are sent to patients and/or families measuring their satisfaction with our services
is the core of what we provide safe clinical quality care. Our publicly
reported outcomes on quality will meet and at times exceed the national averages
Our newly implemented electronic medical record system will provide real-time clinical
information about our patients to ensure we have the most up-to-date information to
make the best clinical decision.
is for team we need highly satised associates to provide high quality service.
We care for those who care for our patients.
This balanced approach (B.E.S.T.) to strengthen our services will guide us as we are faced
with competing priorities. The board of directors and senior leadership team are excited
about our future direction.
Our rst major hurdle in our journey is the Medicare cuts to our home health and hospice
reimbursement, effective January 1, 2011. This impact will reduce VNA reimbursement
$100,000 per month. The federal government has been charged with funding Healthcare
Reform and the need to cover the 40,000,000 people who currently do not have insurance
In order to fund this endeavor, the federal program, Medicare, is being reduced for almost
all providersincluding home health and hospice. Support from the VNA & Hospice
Foundation will need to help us meet this challenge, and our leadership will continue to
assess and implement measures to reduce the cost of services in order to continue to
provide care.
The VNA has thrived and survived the past thirty-ve years and with your help and
ongoing support will be able to survive and thrive another thirty-ve years.
Thank you for your continued support,
Joyce Baldrica, President & CEO
CEOs Message
Joyce Baldrica,President and CEO
B
E
S
T
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organization. Through the annual appeal and other fundraising
activitiessuch as our annual Golf-A-Thon, memorial/honorary
donations, bequests, and other planned giftsthe VNA &
Hospice Foundation is able to provide more than $1 million
each year to help support the VNAs home health, hospice, andcommunity wellness programs.
But dont you charge for the services you provide?
How can you be a not-for-profit?
Not-for-profit means that any surpluses we generate
stay in our community to benefit local patients rather
than being returned to corporate shareholders elsewhere. In
fact, being a not-for-profit doesnt mean an organization
should be unprofitable. Quite the contrary, we must generate
surpluses if our agency is to continue providing the highest
quality care for our patients. For example, operational surplusesenable us to invest in specialized education and certification
for our clinical staff, purchase medical monitoring equipment
for use in patients homes, and maintain our technological
infrastructure so we can operate as effectively and efficiently as
possible. Operating efficiently is particularly important for our
organization due to inadequate reimbursement from Floridas
Medicaid program and ongoing reductions in the reimbursement
we receive from the Medicare program. We estimate that our
reimbursement from Medicare this year will be reduced by
approximately $1 million when compared with last year.
So, how does your annual appeal figure into all of
this?
Every day in our community, men, women, children, senior
citizens, and families are unable to afford the healthcare
they urgently need. Some have no insurance at all, while others
are under-insured or have coverage with prohibitively high
deductibles. Regardless of their specific situations, all share a
common challenge as they find themselves without adequate
resources to pay for their care.
The VNA & Hospice Foundations annual appeal raises funds to
provide critical support for home health and hospice programs
and services to meet the charitable healthcare needs in our
community. Annual appeal contributions make it possible for
our team of nurses, clinical specialists, therapists, and social
workers to provide compassionate care to patients and their
families. Without this support, we simply would not be able
to functionthe way we do todayas a lifeline for those who
have nowhere else to turn for in-home care because of limited
financial resources.
Annual Appeal Now Under WayContinued from page 1
The mission of
the American
Cancer Society
is to eliminatecancer as a ma
health problem. The American
Cancer Society provides program
services, resources, information,
community fundraising
opportunities, and support. They
are the largest non-governmental
funder of cancer research in
the United States, spending
approximately $130 million each
year to work to nd cures. The
American Cancer Society funds
groundbreaking research that hel
better understand cancers causes
determine how best to prevent
it, and discover new ways to cure
it. As a Relay for Life business,
the VNA is a proud supporter of
the American Cancer Society. For
more information, please visit the
website at www.cancer.org.
CommunityPartnersips
Q.
A.
Q.
A.
Make A GitMake a gift to the VNA &
Hospice Foundation now and
keep the income for life with a
charitable gift annuity!
This information is provided as an educationaservice only. Rates are subject to change. Forone-life or two-lives specic rate information,contact Richard Johnson at the VNA &Hospice Foundation at 772.978.5574 or emailrjohnson@vnatc.com. For advice, contact youtax advisor.
Age ofAnnian
60 6970 7980 8990+
Single Life
Gift AnnuityPayment Rates
5.0 5.6%5.7 6.9%7.1 9.2%9.5%
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If you have ever received physical, speech, or occupational therapy,
then you clearly understand the benefits that rehabilitation therapy
offers. Therapy services are one of the major types of patient care
provided by the VNA in patients homes. In fact, approximately
40% of the patients we see receive physical therapy at some point
during their episode of care. To put this number into perspective,last year, VNA therapists made more than 22,000 home visits to
patients needing physical, speech, or occupational therapy services.
And while many of our patients are senior citizens, weve also
provided therapy services to patients as young as six months of age.
As with other in-home healthcare services, we provide therapy
services to patients based on a plan of care that is driven by each
patients personal goals and may include interventions designed to
manage pain, increase or recover functionality, improve balance,
prevent falls, and develop home exercise programs. One of the
VNAs newest therapy programs is intended to help patients withlow vision issues adapt safely to their home environment.
Patients are usually referred to the VNA by their physician, often
due to a change in their medical condition such as:
problems with walking or falling
a diagnosis of arthritis, Parkinsons disease, stroke, or head
injury
medical or surgical issues, or
an orthopedic procedure such as hip or knee replacement
Types of Therapy
In-home rehabilitation therapy can fall into one of three main
catagories:
Physical Therapy: Helps patients regain strength and
mobility, enabling them to manage in their environment safely,
gain independence in walking, climbing stairs, or transferring
in and out of a car.
Occupational Therapy: Allows patients to retain or regain
fine motor skills, enabling them to perform essential daily
living activities, such as bathing, dressing, and eating.
Speech & Language Therapy: Treats disorders of speech,
language, and swallowing, including assisting family members
in effectively communicating with the patient.
If you believe that you or a loved one may be able to benefit from
in-home therapy please contact the VNA to learn more about how
we may be able to help.
Are you a physical, speech, oroccupational therapist, or do
you know someone who is? If
so, contact the VNA today! We
are currently seeking therapiststo join our home care teams
in Indian River and Brevard
Counties. We offer:
Competitive salaries
Relocation packages
Flexible hours and
minimal travel
No-cost health insurance
On-site wellness clinic for
associates
Company paid CEUs
To learn how you or someoneyou know can join the VNA
team, please visit us online at
www.vnatc.com and click on
Careers at the top right ofyour screen.
TerapistsWanted!
VNAs Terapy Services
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Medicare is a health insurance program for
seniors aged sixty-five or older and for people
with qualifying disabilities. Individuals who paid
Medicare payroll taxes while they worked are
eligible for Medicare coverage.
There are many different types of Medicare
coverage, but the four most common are
Medicare Parts A and B, which are government
administered, and Medicare Parts C and D, which
are administered through private health insurance
companies. There is also Medicare Supplemental
Insurance, sometimes called Medigap Insuarance,
which helps cover the gaps in cost not covered by
standard Medicare.
Medicare Part Ais standard Medicare, also
known as the Hospital Insurance Program. Part
A covers hospital costs including: inpatient care,
skilled nursing care, hospice care, and some
home health services. A premium payment is not
required for Medicare Part A.
Medicare Part B, also known as the Medical
Insurance Program, covers the following: doctors
services, outpatient care, some home health
services, physical and occupational therapy, and
some preventive services. A monthly premium
is deducted from your social security check,depending on your income.
Medicare Part C, also known as the Medicare
Advantage program, allows patients to choose
a health plan offered by a Medicare-approved
private insurance company. Most Medicare
Advantage plans offer coverage such as vision,
hearing, and dental. Part C may charge additional
monthly premiums and copayments on top
of monthly premiums. The cost of Medicare
Advantage programs varies by plan.
Medicare Part D offers prescription
drug benefits to Medicare recipients and is
administered by a Medicare-approved private
insurance company. Often, Medicare Advantage
plans already include drug coverage, so you may
not need to purchase a Part D plan. A monthly
premium is required in addition to paying a
copayment for medications. Cost of Medicare
prescription drug coverage varies by plan.
Medigap policies help pay for additional
costs not covered by standard Medicare such as
copayments, coinsurance, and deductibles. There
are twelve different Medigap policies, which are
administered by private insurance companies.
Medigap insurance requires a monthly orquarterly premium in addition to your Medicare
Part B premium. You dont need a Medigap
Policy if you have a Medicare Advantage Plan and
Medigap policies do not cover health costs for
your spouse.
Choosing a Medicare plan and/or supplement
that is right for you can be confusing. Talk to your
physician to determine what coverage you need.
You can also contact your local SHINE (Serving
Health Insurance Needs of Elders) representativefor assistance and information. Visit their website
atwww.elderaffairs.state.fl.us/shine or call
1.800.963.5337.
The VNA accepts the following Medicare plans:
traditional Medicare, Medicare railroad benefits,
and TRICARE. Additional plans accepted are:
AARP Medicare Complete, Advantra Freedom,
Health First Health Plans, Humana, Secure
Horizons, United Healthcare, and Universal
Healthcare.
Medicare 101
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Millions of Americans lose some of their vision every year. An estimated
fourteen million Americans are visually impaired and this number is expected
to grow signicantly as our nation ages and age-related eye diseases become
more common. Anyone with reduced vision not corrected by eyeglasses or
contact lenses can be considered visually impaired. Vision loss is the thirdleading cause of disability among Americans and women have a signicantly
higher risk of being visually impaired than men.
QWhat is Low Vision?
ALow vision is the loss of sight that impairs everyday functioning that is not
correctable with prescription eyeglasses, contact lenses, or surgery. Low Vision
includes different degrees of sight loss, from blind spots, poor night vision, and
problems with glare, to an almost complete loss of sight.
QWho can be affected by Low Vision?
AAlthough low vision can occur at any stage in life, it primarily affects theelderly. Low vision is more common in adults over age forty-ve, and even
more common in adults over age seventy-ve. However, low vision is not a
natural part of aging. Most people develop low vision because of eye diseases.
Common causes of low vision include: macular degeneration, glaucoma,
diabetic retinopathy, and cataracts.
QWhat are some common symptoms of Low Vision?
AThe symptoms described below may not necessarily mean that you have low
vision. However, if you experience one of more of these symptoms, contact your
eye doctor for a complete exam.
Difculty recognizing objects at a distance (street signs or bus signs)
Difculty differentiating color (particularly in the green-blue-violet range)
Difculty seeing well up close (reading or cooking)
QWhat can I do if I have Low Vision?
AThere are many places you can go for help if you have low vision. Local low
vision programs may offer a variety of services, such as, low vision evaluations
and special training to use visual and adaptive devices. They may also offer
guidance for modifying your home as well as group support from others with
low vision.
QWhere can I get more information on local Low Vision Services?
AThe VNA offers a low vision program called HomeSight which can help
homebound patients become more independent. The program is covered by
Medicare. For more information on VNA Low Vision services, please call the
VNA at 772.410.4462.
Answer NurseLIVING WITh ThE ChALLENGES Of LOW VISION
healtScreeningSceduleAvailableOnlineDid you know that you
have access to the VNAs
blood pressure/blood
sugar screening schedule
with just a click of a
button? Visit
www.vnatc.com and
click on the Community
Wellness block in the
center of the screen to
view the latest schedule.
You may also call our
health screening hotline at
772.567.5760, Option 6.
The VNA Answer Nurse welcomes your questions. Please write or call: TheVNA Answer Nurse, 1110 35th Lane, Vero Beach, FL 32960, 772.978.5636,or answernurse@vnatc.com. This material is for general information. Todiagnose a specific illness or disorder, consult your doctor.
Glenda Grady is an Advanced
Registered Nurse Practitioner wit
te Visiting Nurse Association and
is certiied by te American Nurses
Credentialing Center in family
Practice.
www.vnac.cm
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Mobile UnitSceduleThe VNA Mobile Unit providesbasic healthcare services free ocharge for Indian River Countyresidents who are without
health insurance. Our MobileUnits nurse practitioners canexamine patients, diagnosetheir illnesses, and prescribe
medications.
Sunday9 a.m. 3 p.m.
fellsmere Community Center
56 Nort Broadway Street, fellsmere
Monday8 a.m. 7 p.m.
Winn Dixie Sopping Plaza
2950 9t St. S.W., Vero Beac *
Tuesday8 a.m. 7 p.m.
Riverview Park
U.S. higway 1 and harrison St., Sebastian *
Wednesday8 a.m. 7 p.m.
VNA Parking Lot
1110 35t Lane, Vero Beac *
Thursday8 a.m. 7 p.m.
Giord Yout Activity Center
4875 43rd Avenue, Vero Beac *
Friday8 a.m. 7 p.m.
VNA Parking Lot
1110 35t Lane, Vero Beac *
Saturday9 a.m. 3 p.m.
CVS Parmacy
8495 U.S. higway 1, Wabasso
* Closed for lunch from noon 1 p.m.
As the rst home health agency in
the community offering in-home
telemonitoring in 2007, the VNA is
taking the service to the next level
with new technology that collects
more information, analyzes it better,and sends a patients daily vital signs
to the physician in an instant.
With three heart attacks within the last twenty-ve years, and
problems with retaining uid around his heart, Walter Comstock,
eighty-one, was the ideal candidate to be the VNAs rst telehealth
patient four years ago. Monitors kept daily track of his weight,
pulse, blood pressure, and other key indicators of good health. If his
vital signs were outside the normal range, he got an immediate call
or visit from a VNA nurse.
The new system has superior features to what we had previously,
explained Mary Jane Davis the VNAs Vice-President of Home
Health Professional Services. The new equipment also monitors
blood oxygen level and it can monitor the effectiveness of blood
thinning medicine. It is also wireless, making it available to the
growing number of people without land line telephones.
The idea behind in-home telemonitoring is to catch certain kinds
of health problems before they result in hospitalization. During
a six-month period from December 2009 through May 2010, the
VNA tracked forty-ve patients who had Congestive Heart Failure,
(CHF), common among older people. Twenty-ve had in-hometelemonitoring and twenty did not. Only twelve percent of patients
on VNA telemonitoring were readmitted to hospitals within thirty
days of being discharged while twenty-ve percent of those not
monitored were readmitted.
Mr. Comstock remembers the telehealth lessons he learned about
diet, exercise, and better medical awareness. He still follows the
same self-examination procedures he learned. I felt like I was
being watched when I needed it, said Mr. Comstock, still a big fan
of telemonitoring. His wife, Barbara, said the system helped her
condence that he was doing well.
Among other improvements in telemonitoring, the health status
questions a user answers are targeted to the patients specic
condition. The monitor is multi-lingual and easier for patients with
vision or motor skill impairment. In addition, the weight scales are
lighter and wireless, reducing the possibility that the patient might
trip over the wires.
Sadly as we went to press we learned that Mr. Comstock passed
away. Walter and his wife will continue to be in the VNAs thoughts
and memories.
A Big fan o Telemonitoring
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The following is a letter Nightingale received from a patients daughter regarding the
exceptional care Nightingale provided her father.
Dear Sally,
I am writing this letter to thank you, although there are no words that can adequately express
our thanks, for your excellent care of my father, during the past 1 years.
I remember when I first met you in March 2009. You were extremely knowledgeable and
professional but more than that, kind and understanding. I knew you and my Dad would click
and that you were the right nurse for the job. As the months went by, our family was more and
more impressed with your thoroughness, your useful suggestions, and your attention to every
detail relating to Dads care. Never once did I ask a question for which you did not have the
answer. Also, as Dads condition changed, your ability to adjust his care plan accordingly was
amazing.
Not only was your own care outstanding, but your ability to coordinate a small army of home
health aides and companions was incredible. Your success in managing Dad was remarkable,
in fact much better than we could have done! It never ceased to amaze us how well you could
handle our sometimes prickly and fiercely independent father. There is no way on earth he
could have lived independently in Florida without your support, and for that we will always be
extremely grateful. You made it possible for him to live his life on his terms for a very long time.
I must also thank you for keeping me updated and informed on Dad, his health, and his carefor all those months. You returned every phone call promptly, initiated calls when necessary,
and communicated with his doctors offices as well. I cant imagine the amount of behind-the-
scenes time you must have spent on the phone coordinating all his care. It was reassuring that
I could get detailed updates from you, while I was trying to manage his care from Connecticut.
You were my eyes and ears and I trusted that the information you gave me was accurate and
truthful. For this I can never thank you enough.
We would like to express our heartfelt thanks to Jackie, Rick, Carlene and Claudette from
Nightingale as well for their dedication and care. They were part of the team that allowed Dad
to live on his own in Florida for so long. Every one of them treated Dad with respect and helped
him maintain his independence for longer than any of us had thought possible. They gave him
friendship, and companionship again with good humor, tact, and responsibility.
Sally, in this letter I have attempted to put into words that which cannot be put into words.
I hope that you and I might meet again so that I could give you a hug and again give you the
thanks you so richly deserve. I have been so impressed, and so grateful for all you have done
over the last year and a half. Thank you again, from the bottom of my heart, and on behalf of
all my family, for helping us during this daunting situation. God Bless you.
Sincerely,
Jeanne Aldrich
Nigtingale Provides Exceptional Care
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Nigtingale is home CarePulse CertiiedNightingale Private Duty
Nursing recently received its
Home Care Pulse Certification.
Home Care Pulse, a companywhich measures client
satisfaction, created the certification program to measure
key satisfaction aspects of an agencys in-home care
delivery. Home Care Pulse believes that certifying agencies
can both educate and help families to make better care
decisions for their aging loved ones.
We know that sometimes it is difficult to make care
decisions when you dont have specific experience with
an agency. It was our goal to provide families with the
ability to make an informed decision, have tangible waysto measure quality, and help them find a comfort level
when choosing an agency to work with, commented Aaron
Marcum, founder of Home Care Pulse.
The Home Care Pulse Certification requires an agency
to be reviewed monthly and includes the evaluation of
client satisfaction in areas such as: timeliness, knowledge,
and compassion of caregivers; effective communication;
problem resolution; and whether or not services are
delivered as promised. Clients are also asked if they
would recommend Nightingale Private Duty Nursing to
others and to rate the agencys overall quality of service.
In all, the Home Care Pulse evaluation includes thirteen
questions related to client satisfaction.
While this certification is not required in our private
duty industry, we chose to adopt the high standards it
requires because our clients deserve high quality, said
Joyce Baldrica, President & CEO of Nightingales parent
company, the VNA of the Treasure Coast. The initiative
demonstrates our commitment and relentless pursuit to
provide the best experience for our clients.
We want to congratulate Nightingale Private Duty
Nursing for becoming a Home Care Pulse Certified home
care agency and commend their commitment to placing
high priority on client and employee satisfaction,
concluded Marcum.
To find out more about the Home Care Pulse Certification,
please visit www.npdn.com and click on the Home Care
Pulse logo.
David brings to
the VNA more
than twelve
years of sales
and marketing
experience. In
his new role, he will be responsible for
enhancing and developing new and
existing service lines and conducting
one-on-one consulting with clients and
families.We are excited about Davidjoining our team here at Nightingale
and the VNA, said Joyce Baldrica,
President and CEO. His experience and
knowledge of private duty care will be
a great addition to our wonderful VNA
Nightingale program.
Prior to joining the VNA, David served
as an Account Executive with Gentiva
Home Health Services in Port St. Lucie,
Florida. In addition, his experiencealso includes serving as the Marketing
Director for Access Lab in Vero
Beach, Florida, where he recognized
and implemented additional facility
locations to help meet the demand for
doctors and their patients.
I am excited to be part of an
organization long recognized by the
medical and private community for
its excellent customer service andcompassionate patient care. Nightingale
is truly committed in offering the
highest level of private duty care. I look
forward to working with such a talented
team, said Griffin.
David earned his Bachelor of Science in
Liberal Arts from Neumann College in
Aston, Pennsylvania.
Please Join Us inWelcoming
DAVID GRIFFIN
SENIOR CARE
CONSULTANT
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VNAs first hustle or homehealt and hospice a Success!
The VNA held its first Hustle for Home Health and Hospiceon November 20, 2010 in celebration of the VNAs 35th
anniversary and in recognition of November as National Home
Care and Hospice Month. The event raised more than $7,000 for
charitable home health and hospice care in Indian River County!
At 7:35 a.m., 283 walkers and runners participated in the 3.5-
mile event, which started and ended at VNA headquarters (1110
35th Lane), and also incorporated the VNAs Hospice House
parking lot. Complimentary long sleeved t-shirts were awarded
to the first 235 registrants, all finishers received a specially
designed medal, and food, refreshments, entertainment, and aprize drawing were provided after the event.
The event was made possible by the support of Dyer Auto,
Millers HealthMart Pharmacy, Scripps Treasure Coast
Newspapers, Treasure and Space Coast Radio, JAS Fitness,
Oxygen Plus, Peace River Citrus, The Majestic Movie Theater,
DeRoyal, Social Kaboom, Vero Insurance,Heartbeat of the
Treasure Coast, and Bridgevine. The pre-event warm up
was provided by JAS Fitness, Advanced Motion Therapeutic
provided complimentary massages after the event, DJ David
Hoover rocked the audience by playing the number one songs
from the past thirty-five years, and timing and race guidance
were provided by Runners Depot of Vero Beach.
On behalf of our patients, the VNA would like to thank the
community, participants, sponsors, and the thirty volunteers
who helped make this event a success!
If you have any questions or wish to discuss sponsorship
opportunities for the 2011 Hustle, please contact Tracey
Kendrick, Communications Manager, at 978.5515 or
tkendrick@vnatc.com.
Let Us help YouTroug TryingTimes
The VNAs COPES program offerspractical training and support to
those caring for a sick loved one.
The program is free of charge, and
all are welcome to attend.
COPES Caregiver SupportGroup
Third Thursday of every month
10:00 11:00 a.m
First Presbyterian Church
1405 Louisiana Avenue, Sebastian
VNA bereavement counselors
offer guidance and support to
individuals and families who have
experienced the loss of a loved
one. Services are available free of
charge to all Indian River County
residents. All are welcome to
attend.
Bereavement Support GroupTuesdays6:30 7:30 p.m.
Crossroads Christian Fellowship Hall
10205 US higway 1, Sebastian
This is a general bereavement group
Wednesdays1:30 3:00 p.m.
Our Savior Lutheran Church
1850 6t Avenue, Vero Beac
This is a general bereavement group
Thursdays2:00 3:30 p.m.
Sebastian River Medical Center
13695 US higway 1, Sebastian
This is a general bereavement group
Thursdays7:00 8:30 p.m.
Community Church Library
1901 23rd Street, Vero Beac
This group is for parents who are coping
with the loss of a child
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Thanks to the VNA & Hospice Foundation and
generous community support, fifty-five-year-old
Carolyn Swanton, a Vero Beach resident, received
almost two-and-a-half years of care from VNA
Hospice.
Carolyn was first diagnosed with Non Hodgkins
Lymphoma in 2001. She began receiving hospice
care in July 2007 and was discharged and
readmitted to hospice several times between then
and December 2009. Carolyns condition seemed
to improve many times as the VNA hospice staff
provided supportive care. After gaining stability
and being discharged, her health would quickly
decline without VNA support and she would be
readmitted into hospice. Sadly in 2009, Carolyn
passed away peacefully in the VNA Hospice House.Carolyns entire experience with the VNA was
funded through charitable care. Because of her
age, Carolyn did not qualify for Medicare. She did
not have private insurance and could not afford
to pay out-of-pocket expenses for hospice care.
During the two-and-a half years she was on VNA
Hospice services, Carolyn received care in her
home, in the hospital, and in the VNA Hospice
House. While in the Hospice House, her room and
board, her daily medications, and additional costs
were all covered.
According to a close friend, Carolyn was very
grateful to the VNA for services they provided to
her. Since she was in the care of the VNA for so
long, she established a close relationship with
some of her caregivers and looked forward to their
visits.
It was very difficult for Carolyns friend to watch
her health gradually decline. The VNA caregivers
helped me understand the different stages she
was going through and provided comfort and
understanding in a very professional manner.
The genuine care and compassion that was given
to Carolyn throughout her journey cannot be
measured and will never be forgotten by her familand friends.
The VNA Hospice House is the only hospice facilit
in Indian River County, providing patients the
highest quality end-of-life care. Last year, more
than 200 patients were cared for in the house. For
more information or to schedule a tour, please cal
772.567.5551.
VNA Toda
Wat Your Donations Accomplis
how your contribution elps:
$15 covers a patients medication, durable
medical equipment, and additional supplies
like gloves, diapers, and materials used to treat
wounds for one day at the VNA Hospice House
$141 pays for the weekly oxygen costs for allpatients at the VNA Hospice House
$500 covers the weekly cost for linen service for
all patients at the VNA Hospice House
$1,200 is the monthly amount needed for all
patients meals and snacks at the VNA Hospice
House
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8/7/2019 VNA Today Volume 26 No.1
12/12
*VNA accepts payment rom Medicare/
Medicaid, Private Pay, Private
Insurance, Workers Compensation
and Veterans Assistance.
Mailing Informationyou receive multiple mailings, would like
o update your address, or would like to be
emoved rom our mailing list, please call
72.978.5546 or e-mail mgardner@vnatc.com
NON PROfITORGANIZATIOU.S. POSTAG
VERO BEACh,
PERMIT #42
pAId
1110 35th Lane Vero Beach, FL 32960
www.vnac.cm
VNA Makes Best Places toWork List!
We are pleased to
announce that the VNA
of the Treasure Coast
was recently selectedas one of Indian River
Countys 2010 Best Places
to Work by Workforce
Solutions. The VNA also
received this recognition
in 2009. The VNA was
awarded the honor for its
outstanding educational programs, benefits, and associate wellness
initiatives. To be considered for the award, the VNA completed a
forty-question survey that cataloged turnover; growth; employeetraining and development; promotion rates; employee evaluations
and feedback; percentage of employee injuries; diversity of
management; benefits offered; and average pay increases.
The VNA cares for those that care for others. Higher associate
satisfaction leads to higher patient satisfaction, which is the core of
our business, said Joyce Baldrica, VNAs President and CEO.
For information about how you can join our team, please visit the
Careers page of our website.
Support teVNA Gol-A-Ton!The VNAs twenty-first annual
Golf-A-Thon will be held onMonday, May 2, 2011 at Riomar
Country Club. Twelve golf pros
from local clubs play 135 holes
of golf to help raise funds for
charitable healthcare.
Last year, the VNAs generous
donors contributed more than
$200,000 to the Golf-A-Thon.
This support provided charitabl
health services to people in ourcommunity who did not have
the resources to pay for the
quality home health and hospic
care they deserved.
For more information on how
to become a sponsor or make a
donation, visit www.vnatc.com/
foundaion or contact Beverly
Smith at 772.978.5573
Follow Us On Facebook: facebook.com/vnatc
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