useful tips on mitigating scope creep

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This is a talk that Michael C. Vaughn, user experience specialist, product owner, public speaker and entrepreneur, did for Big Design 2014, bigdesignevents.com, about 7 useful tips of mitigating scope creep. Michael has collected these useful tips over the last decade while working on UX, mobile and web projects. Twitter - @mcvaughn

TRANSCRIPT

Mitigating Scope Creep Useful Tips for Project Peace

Michael Vaughn Speaker - Big Design 2014

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Michael Vaughn

Senior User Experience Architect Creative Director, Product Owner and Foundermvaughn@artemisiatechnologies.com

UX Specialist/IA Product Owner Public Speaker !DU Speaker Connection

@mcvaughn /michaelcvaughnmichael.vaughn@tonic3.com

Story

Story

Story

Cat!

First Freeing Weapon of Choice Cat Calling!

1st Freeing Weapon of Choice

Calling the Cat

2nd Freeing Weapon of Choice

Throwing Rocks (at the pipe, not cat)

3rd Freeing Weapon of Choice

Garden Hose

4th Freeing Weapon of Choice

Old Fire Truck

5th Freeing Weapon of Choice

New Fire Truck

Story and Project/Scope Creep Correlation

Character Correlation

The Consultants

The Cat

The Client or Internal Business

The Sponsor

Project Manager/ Traffic Coordinator

The Onlookers

General Employees

Tools Correlation

Simple Solutions

Call Email Meet

Over Engineering

Rework Recode

7 Useful Tips to Mitigating Scope Creep War Stories Included!

A Quick Prelude

Now

Clearly Communicate Project Plan Expectations Accountability Sprints Phases

Pre Kickoff

Review Plan - Before, During and After Project Deliverables Goals/Objectives Timeline Tracking Bandwidth

Kickoff At Every Sprint Post Project Debrief

Truly Understand Client Involvement Champion Coach Influencer Enemy

Pre Kickoff

Educate and Inform the Client Recent Trends New Technology Competitor Info Demystify “Geek Speak”

Pre Kickoff During Project Post Project Debrief

Engrain the End User’s Journey in the Client Discovery Engagement Adoption Adaptation Pre Kickoff During Project Post Project Debrief

Just Say “No” Future Phase Change Order

Pre Kickoff During Project Post Project Debrief

1- Clearly Communicate the Project Plan !

2 - Review Plan Before, During and After Project !3 - Truly Understand Client Involvement !4 - Show ROI from Previous Clients !5 - Educate and Inform the Client !6 - Engrain the End User’s Journey in the Client !7 - Just Say “No”

Thank You! Slideshare URL

Michael C. Vaughn

michael.vaughn@tonic3.com

@mcvaughn

Senior User Experience Architect Creative Director, Product Owner and Founder

mvaughn@artemisiatechnologies.com

/michaelcvaughn

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