understanding the nature of resistance

Understanding the Nature of Resistance Presented by Alla Zollers@azollers

Welcome to Therapy

We are all consultants

You can advice, recommend, influence

You can’t make anyone do what you want

You can advice, recommend, influenceAttend to feelings that are under the surface

Managing Resistance

Activity: Note down the name of a current or recent project where you faced resistance

Resistance is futile natural

Resistance is an emotional process

Resistance is discomfort expressed indirectly

Identify itName it

Wait

Identify it:Use your own

feelings as a gauge

Activity:Write down how you felt

Name it:Resistance has

many faces

It’s important to the name the resistance in a neutral way

Questioning Methods

“You are asking a lot of questions about my methods. Do you have doubts about the credibility of

results?”

Confusion

“You seem very confused about what we are discussing. Are you confused about the

problem or just not sure what to do about it?”

Intellectualizing

“Each time we get close to deciding what to do, you go

back to developing theories to understand what is happening”

Compliance

“You seem to be willing to do anything I suggest. I can’t tell what

you real feelings are”

Activity:Think about the type

of resistance you were facing and name it in a

neutral way

Wait:Leave room for the response

Share Your Feelings

“Authentic behavior with a client means you put into words what you are experience with the client as you work. This is the most powerful thing you can do to have the leverage you are looking for and the to build client commitment”

Peter BlockFlawless Consulting

Thank you!

azollers@gmail.com@azollers