understanding team-work

UNDERSTANDING TEAM WORK

Kirilka Angelova

TEAM

• Definition:

A formal group made up of independent individuals who are responsible for the attainment of a goal

STAGES OF TEAM DEVELOPMENT

• Forming

• Storming

• Norming

• Performing

• Adjourning

FORMINGFORMING - The first stage of work team development, characterized by uncertainly about the groups purpose, structure, and leadership STORMINGSTORMING - The second stage of work team development, characterized by intragroup conflictNORMINGNORMING - The third stage of work team development, in which close relationships develop and members begin to demonstrate cohesivenessPERFORMINGPERFORMING - The fourth stage of work team development, in which the structure is fully functional and accepted by team membersADJOURNING ADJOURNING - The fifth and final stage of the development of temporary work teams, in which the team prepares for its disbandment

WORK TEAM

A Group that engage in collective work that requires joint effort and generates a positive

synergy

WORK GROUPWORK GROUP

A group that interacts primarily to share information and to make decisions that will help each member perform within his or her area of responsibility

COMPARISION OF WORK TEAM AND WORK GROUPS Teams GroupsGoals collective performance Share

information

SYNERGY positive Neutral

ACCOUNTABILITY Individual and mutual Individual

SKILLS complementary Random and varied

TYPE OF WORK TEAM

Teams can be classified on the Teams can be classified on the basis their objectivesbasis their objectives• Functional TeamFunctional Team• Problem solving teamsProblem solving teams• Self managed teamsSelf managed teams• Cross functional teams Cross functional teams

CHARACTERISTIC OF HIGH PERFORMANCE WORK TEAMS• Good communicationGood communication• Mutual trustMutual trust• Effective leadershipEffective leadership• External supportExternal support• Internal supportInternal support• Negotiating skillsNegotiating skills• Relevant skillsRelevant skills• Clear goalsClear goals• Unified commitmentUnified commitment

HOW?

• How you turn individuals in to team players?

• What are the management challenges of creating team player?

WHAT ROLES DO TEAM MEMBERS PLAY

Creator-innovatorCreator-innovator EAssessor-DeveloperEAssessor-Developer xplorer-promoterxplorer-promoter Thruster-organizerThruster-organizer Concluder-producerConcluder-producer Controller-inspectorController-inspector Upholder-maintainerUpholder-maintainer Reporter-adviserReporter-adviser Linker Linker

• How can manager shape team behavior?How can manager shape team behavior?

• What role does manager have to play?What role does manager have to play?

• Can we train individuals to be team Can we train individuals to be team player?player?

• What role do rewards play in shaping What role do rewards play in shaping team player?team player?

HOW?

THE END