ubiquitious computing: ux when there is no ui

UBIQUITOUS COMPUTING: UX WHEN THERE IS NO UI

Marc Resnick, Ph.D.Human Factors and Information Design

Bentley Universitymresnick@bentley.edu

humanfactors.blogspot.com@PerformSol

Strategic Ubiquity

Ubiquitious computing is not about making all of the technology invisible. Invisible is often not a good UX.

Ubiquitous computing is transparent◦ it retreats into the background and supports the

experience of flow with the contextual environment.◦ it does not insert itself between the user and the

environment and demand attention.

The Internet of Things

When entities in our environment can communicate with each other and share their individual data, the aggregate is smarter than the components.

Wisdom

Knowledge

Information

Data

The Internet of Things

3D-cameraviews

bodysensors

climatesensors

activitymonitor

s

Local IOT

calendar synch

localIOT

socialrecommendati

ons

cloud models

Global IOT

Global IoT – Glow Caps

Ubiquitous Computing

Input• The mechanisms through which the system

identifies the context, which is used to determine what actions to take (if any).

Output• The mechanisms through which the system

impacts the context in the way that meets the objectives of the system and/or user.

Setup• Allows the system to establish objectives,

preferences, and other KPIs that might differ among contexts.

note – not all of these need to be individually ubiquitous – ubiquity is NOT the objective, good user

experience IS.

Ubiquitous User Experience

Compute ActuateSense

Partial ubiquity is often better than none

Partial ubiquity is often better than none

Shamelessly borrowed from nngroup newsletter

Smart Homes

Smart Cars

The Quantified Self

Social Gaming

UX Concerns

Conflict Security

Thank You!!