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08/11/2016 ASEAN SME ACADEMY ACCESS AND USAGE 1

TRAINING OF FACILITATORS THE ASEAN SME ACADEMY

CAMBODIA07-08 NOVEMBER, 2016

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GHITA UTOYO SE. MComm.Professional Coach & Trainerfor Interactive Learning and People Development Strategist

• Indonesian Head Coach for BMW Group on Retail Performance Management Program (RPM)

• Master Trainer of Leadership Development Program certified by Development DimensionInternational; Senior Consultant for Leadership Program Design & Delivery;For Clinton Health Access Initiatives, Phillip Morris - HMS Sampoerna Indonesia, Conoco Phillips Indonesia, Bank Indonesia, Ministry of Education, Ministry of Trade,and others

• Associate Lecturer for BINUS International (Best Lecturer 2009/2010 and 2010/2011)

• Starting Team and Supporter of Indonesian Teaching Movement

• Conceptor and Founder of Langkah Muda Indonesia – Indonesian Nation Foundation

• Founder of Ghita Utoyo and Associates

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GALUH WULANUS-ACTI Senior Program Manager Technical Administrator of ASEAN SME Academy

GHITA UTOYO SE. MComm.Professional Coach & Trainerfor Interactive Learning and People Development Strategist

11/8/2016ASEAN SME ACADEMY ACCESS AND USAGE

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INTRODUCE AND ENGAGE YOU with the ASEAN SME Academy as a self-help and self-paced capacity building platform; as well as for the better provision of business development services – within the ASEAN Economic Community (AEC)

• Launched at 31 May 2016 in Singapore (during 6th Meeting of SME Advisory Board and at the side line of 1st ACCMSME meeting)

• Answers the needs of having an adequate and timely access to content-specific and dedicated business information – including training materials and tools

• Designed and constructed by ASEAN-US Business Alliances

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INTRODUCE AND ENGAGE YOU with the ASEAN SME Academy www.asean-sme-academy.org

ASEAN SME ACADEMY ACCESS AND USAGE

• Contains over 50 training courses on Finance/Accounting, Management, Marketing, Operation, Technology, and Trade/Logistic

• Among the contributors are Baker & McKenzie, Facebook, Google, MasterCard, Microsoft, PayPal, ILO, HP, and P&G

• Provides over 350 links to many areas relevant to SME’s in AEC

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INTRODUCE AND ENGAGE YOU with the ASEAN SME Academy www.asean-sme-academy.org

ASEAN SME ACADEMY ACCESS AND USAGE

WELCOME!

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INTRODUCE AND ENGAGE YOU with the ASEAN SME Academy www.asean-sme-academy.org

ASEAN SME ACADEMY ACCESS AND USAGE

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1. INTRODUCTIONShare Experience

2. AWARENESSPlatform ReviewContent Exploration

3. UNDERSTANDINGCourses Deep Dive

4. EXPERIENCESolution LinkPresentation Skill Brain-trust Network

AGENDA

My Name is Ghita

If I were a device, I am a Mixer

I mix different materials and turn them into something valuable!

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1. LET’S GET TO KNOW EACH OTHER

FORM A GROUP OF 5-6 PeopleGHITA UTOYO

“MIXER”

ASEAN SME ACADEMY ACCESS AND USAGE

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• Share Experience on current challenges and potential solution- Self, Learning System, Community

ASEAN SME ACADEMY ACCESS AND USAGE

• Pre-training Survey (5 minutes)

Lecture

Reading

Audio-

Visual

Current Challenge Potential SolutionMy Role

(Challenge you experience when you teach other people in your current role)

Understand content, however, difficulties in digital learning

Partner with other digital savvy trainer on impementation

Learning Adoption

(How does your audience absorb the learning)

Senior people prefer small group learning – while younger generation prefer to learn in bigger group

Participant segmentation for different material

Community Character

(Characteristic/behaviour of your audience)

- Avoidance to new things- Easily distracted

- Group sharing method - Specific materials and use activities

instead of lecturing

GROUP NAME:

30 minutes

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1. INTRODUCTIONShare Experience

2. AWARENESSPlatform ReviewContent Exploration

3. UNDERSTANDINGCourses Deep Dive

4. EXPERIENCESolution LinkPresentation Skill Brain-trust Network

AGENDA

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www.asean-sme-academy.org

as a self-help and self-paced capacity building platform; as well as for the better provision of business development services – within the ASEAN Economic Community (AEC)

2. THE PLATFORM REVIEW

ASEAN SME ACADEMY ACCESS AND USAGE

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2. THE PLATFORM REVIEW

ASEAN SME ACADEMY ACCESS AND USAGE

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2. THE PLATFORM REVIEW

Finance/AccountingHuman ResourcesManagementMarketingOperationsTechnologyTrade/Logistics

GrowingReady to ExportStartup

ASEAN SME ACADEMY ACCESS AND USAGE

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Financial Service ProvidersHuman Capital DevelopmentMarket Access & InternationalizationPolicy & RegulationProductivity, Technology, & Innovation

Brunei DarussalamCambodiaIndonesiaLao PDRMalaysiaMyanmarPhilippinesSingaporeThailandVietnam

2. THE PLATFORM REVIEW

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2. THE PLATFORM REVIEW

MeetingTrainingsWorkshop

CambodiaLao PDRMalaysiaPhilippinesThailandUnited StatesVietnam

ASEAN SME ACADEMY ACCESS AND USAGE

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2. THE PLATFORM REVIEW

ASEAN SME ACADEMY ACCESS AND USAGE

11/8/2016 FOOTER GOES HERE 21

2. THE PLATFORM REVIEW

11/8/2016 FOOTER GOES HERE 22

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1. INTRODUCTIONShare Experience

2. AWARENESSPlatform ReviewContent Exploration

3. UNDERSTANDINGCourses Deep Dive

4. EXPERIENCESolution LinkPresentation Skill Brain-trust Network

AGENDA

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3. REGISTER AND DEEP DIVE

15 minutes

www.asean-sme-academy.org

as a self-help and self-paced capacity building platform; as well as for the better provision of business development services – within the ASEAN Economic Community (AEC)

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LET’S REVIEW YOUR GUIDEBOOK

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GROUP SOLUTION ACTIVITIES

Each Group will receive 6 Solution CardsEach Trainer will receive 1 Solution Cards – this means each trainer will experience 1 course or more during this workshop. The more, the better!

Use your Guidebook to understand the snapshot of each course then illustrate potential case that can be supported by the course.

Discuss and share with each other – which courses each of you would like to experience

Jenny

Teaching Finance 101

to junior level people

Gerry

Helping a handy craft -

business to start a new team

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• Identified current Challenges and Potential Solution

Align with THE ACADEMY – a free and available resource of development

Begin to deep dive into the gold mine of learning management

DAY 1 SUMMARY

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TRAINING OF TRAINERS ONASEAN ONLINE SME ACADEMY ACCESS AND USAGE

WELCOME BACK TRAINERS!

LAO PDROCTOBER 12-13, 2016

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INTRODUCE AND ENGAGE YOU with the ASEAN SME Academy as a self-help and self-paced capacity building platform; as well as for the better provision of business development services – within the ASEAN Economic Community (AEC)

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1. INTRODUCTIONShare Experience

2. AWARENESSPlatform ReviewContent Exploration

3. UNDERSTANDINGCourses Deep Dive

4. EXPERIENCESolution LinkPresentation Skill Brain-trust Network

AGENDA

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Identified current Challenges and Potential Solution

Align with THE ACADEMY –a free and available resource of development

Begin to deep dive into the gold mine of learning management

DAY 1 SUMMARY

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Each Group will receive 6 Solution CardsEach Trainer will receive 1 Solution Cards – this means each trainer will experience 1 courses during this workshop or the more the better!

Use your Guidebook to understand the snapshot of each course then illustrate potential case that can be supported by the course.

Discuss and share with each other – which courses each of you would like to experience

Jenny

Teaching Finance 101

to junior level people

Gerry

Helping a handy craft -

business to start a new team

4. EXPERIENCING ALL

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11/8/2016 FOOTER GOES HERE 36

www.asean-sme-academy.org

ASEAN SME ACADEMY ACCESS AND USAGE

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Now that you have experience the platform,review your Day 1 Experience & Insight SharingAdd 3-4 points potential solution using post it

In the blank paper – please share also your development feedback about the platform.

30 minutes

Lecture

Reading

Audio-

Visual

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1. INTRODUCTIONShare Experience

2. AWARENESSPlatform ReviewContent Exploration

3. UNDERSTANDINGCourses Deep Dive

4. EXPERIENCESolution LinkPresentation Skill Brain-trust Network

AGENDA

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Effective Presentation

picture courtesy of service winners international

ROLE OF A PRESENTER

To communicate information or ideas to other people, so they can understand what is being conveyed.

GOOD AND BAD PRESENTER

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Effective Presentation

picture courtesy of service winners international

A.PREPARATION

B.EXECUTION

C.EVALUATION

MOST DIFFICULT? MOST IMPORTANT?

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A. PREPARATION

1. Clear and Specific Objective• Content and material• Desired outcome• Time

2. Understand The Audience• Audience Profile • Training Methods

3. Check Venue and Logistic Needs• Indoor/Outdoor and Space Relevance• Screen, Projector, Activities Tools

B. EXECUTION

1. Presentation Material

• Objective understanding and relevance• Flow Structure• Support Tools• Transition• Conclusion and Summary

2. Presenter Preparation

• Outfit• Engagement and capturing attention• Body language• Tone and distance

3. Response to Questions• Listen and explore if needed• Share with other• Parking lot

C. EVALUATION

1. Feedback on Preparation Point Understand what works and what does not

2. Feedback on Execution Point Explore what, how, and why

3. Continues Improvement Take notes and prepare adjustment time

Copyright of Ghita Utoyo and Associates

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A. PREPARATION

1. Clear and Specific Objective• Content and material• Desired outcome• Time

2. Understand The Audience• Audience Profile • Training Methods

3. Check Venue and Logistic Needs• Indoor/Outdoor and Space Relevance• Screen, Projector, Activities Tools

Copyright of Ghita Utoyo and Associates

Name, Age, PositionTenure, Culture,

CharacteristicTRAINING METHODS – DEFINE AFTER THE ABOVE- One way e.g. information session- Workgroup and Discussion e.g. gaining insight- Context relevance games e.g. observe interaction

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A. PREPARATION

1. Clear and Specific Objective• Content and material• Desired outcome• Time

2. Understand The Audience• Audience Profile • Training Methods

3. Check Venue and Logistic Needs• Indoor/Outdoor and Space Relevance• Screen, Projector, Activities Tools

Copyright of Ghita Utoyo and Associates

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B. EXECUTION

1. Presentation Material

• Objective understanding and relevance• Flow Structure• Support Tools• Transition• Conclusion and Summary

2. Presenter Preparation

• Outfit• Engagement and capturing attention• Body language• Tone and distance

3. Response to Questions• Listen and explore if needed• Share with other• Parking lot

Copyright of Ghita Utoyo and Associates

Objective & OutcomeAGENDA

Objective & Outcome Objective & Outcome

1 2 3

Conclusion Conclusion SUMMARY

Transition between topic or between section

Card, Activity Board Pictures, Action paperEnergizer

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B. EXECUTION

1. Presentation Material

• Objective understanding and relevance• Flow Structure• Support Tools• Transition• Conclusion and Summary

2. Presenter Preparation

• Outfit• Engagement and capturing attention• Body language• Tone and distance

3. Response to Questions• Listen and explore if needed• Share with other• Parking lot

Copyright of Ghita Utoyo and Associates

• Outfit Business, Casual, Seniority, Culture• Engagement Jokes, Pictures, Questions• Body language Verbal, Non-verbal, No-jargon• Tone and distance Personal Space attention, Volume,

Energy

QUESTIONS?

Expect the unexpected and

Stay Calm!

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C. EVALUATION

1. Feedback on Preparation Point Understand what works and what does not

2. Feedback on Execution Point Explore what, how, and why

3. Continues Improvement Take notes and prepare adjustment time

Copyright of Ghita Utoyo and Associates

Always OPEN for Feedback and Response Rationally

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A. PREPARATION

1. Clear and Specific Objective• Content and material• Desired outcome• Time

2. Understand The Audience• Audience Profile • Training Methods

3. Check Venue and Logistic Needs• Indoor/Outdoor and Space Relevance• Screen, Projector, Activities Tools

B. EXECUTION

1. Presentation Material

• Objective understanding and relevance• Flow Structure• Support Tools• Transition• Conclusion and Summary

2. Presenter Preparation

• Outfit• Engagement and capturing attention• Body language• Tone and distance

3. Response to Questions• Listen and explore if needed• Share with other• Parking lot

C. EVALUATION

1. Feedback on Preparation Point Understand what works and what does not

2. Feedback on Execution Point Explore what, how, and why

3. Continues Improvement Take notes and prepare adjustment time

Copyright of Ghita Utoyo and Associates

49Copyright of Ghita Utoyo and Associates

1. 30 mins – complete your individual presentation plan

2. 30 mins – discuss with group and pick a representative who will do the role play:- most experience- most confidence- most ready

AND prepare the SLIDE togetherSlide deck will be copied from USB

Each group representative will be given 15 minutes to present

PRESENTATION SKILL EXERCISE AND ROLE PLAY

60 minutes

50Copyright of Ghita Utoyo and Associates

PRESENTATION SKILL EXERCISE AND ROLE PLAY

SLIDE 1GREETING &

INTRODUCTION

SLIDE 2PRESENTATION

PLAN

SLIDE 3OBJECTIVE

SLIDE 4AGENDA

SLIDE 5CONTENT

SLIDE 6CONTENT

Pick a specific topic from your Participant GuidebookRemember you only have 15 minutes presentation time

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1. INTRODUCTIONShare Experience

2. AWARENESSPlatform ReviewContent Exploration

3. UNDERSTANDINGCourses Deep Dive

4. EXPERIENCESolution LinkPresentation Skill Brain-trust Network

AGENDA

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A group of people who share the same learning experience at the same time – same place – with the same learning points. It is a network of intelligence together.

BRAIN TRUST

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Automatic Trusted Link.

Exchange Learning Experience.

Monitor and Support each other’s Field Implementation.

Encourage Grow Beyond territories.

BENEFIT

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Let’s place Your Intelligence Card atLao PDR ASEAN SME Academy Brain Trust Chart

According to Your Brain Trust Network

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• Prepare an Action Plan on your Guidebook- How will you promote The Academy within your roles?- How will you monitor the usage growth?- What is your recommendation steps to grow your Brain Trust?

• Pick a brainstorm buddy/action partner e.g. by region

OUR ORGANIC GROWTH MOMENT

Post-training Survey

Completed Action Plan to be collected

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Identified current Challenges and Potential Solution

Aligned with THE ACADEMY – a free and available resource of development

Deep Dive into the Academy Learning Management

More understanding on the Presentation Skill to apply and promote utilization of the Academy

Action in Solution Link and the Birth of Brain Trust

WORKSHOP SUMMARY

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WORKSHOP SUMMARY

Getting to know each other

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Discussion on Current Challenges and Potential Solution

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Understanding The Academy Platform and All Access

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Experience Training Courses and Its Impact27 courses being exercised

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Presentation Skill Tips and Role Play

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Philippine SME Academy Brain Trust Network

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Lao PDR SME Academy Brain Trust Network

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Indonesian SME Academy Brain Trust Network

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Cambodia SME Academy Brain Trust Network

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INDONESIA ASEAN SME ACADEMY BRAIN TRUST

CONGRATULATIONS!