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08/11/2016 ASEAN SME ACADEMY ACCESS AND USAGE 1
TRAINING OF FACILITATORS THE ASEAN SME ACADEMY
CAMBODIA07-08 NOVEMBER, 2016
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GHITA UTOYO SE. MComm.Professional Coach & Trainerfor Interactive Learning and People Development Strategist
• Indonesian Head Coach for BMW Group on Retail Performance Management Program (RPM)
• Master Trainer of Leadership Development Program certified by Development DimensionInternational; Senior Consultant for Leadership Program Design & Delivery;For Clinton Health Access Initiatives, Phillip Morris - HMS Sampoerna Indonesia, Conoco Phillips Indonesia, Bank Indonesia, Ministry of Education, Ministry of Trade,and others
• Associate Lecturer for BINUS International (Best Lecturer 2009/2010 and 2010/2011)
• Starting Team and Supporter of Indonesian Teaching Movement
• Conceptor and Founder of Langkah Muda Indonesia – Indonesian Nation Foundation
• Founder of Ghita Utoyo and Associates
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GALUH WULANUS-ACTI Senior Program Manager Technical Administrator of ASEAN SME Academy
GHITA UTOYO SE. MComm.Professional Coach & Trainerfor Interactive Learning and People Development Strategist
11/8/2016ASEAN SME ACADEMY ACCESS AND USAGE
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INTRODUCE AND ENGAGE YOU with the ASEAN SME Academy as a self-help and self-paced capacity building platform; as well as for the better provision of business development services – within the ASEAN Economic Community (AEC)
• Launched at 31 May 2016 in Singapore (during 6th Meeting of SME Advisory Board and at the side line of 1st ACCMSME meeting)
• Answers the needs of having an adequate and timely access to content-specific and dedicated business information – including training materials and tools
• Designed and constructed by ASEAN-US Business Alliances
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INTRODUCE AND ENGAGE YOU with the ASEAN SME Academy www.asean-sme-academy.org
ASEAN SME ACADEMY ACCESS AND USAGE
• Contains over 50 training courses on Finance/Accounting, Management, Marketing, Operation, Technology, and Trade/Logistic
• Among the contributors are Baker & McKenzie, Facebook, Google, MasterCard, Microsoft, PayPal, ILO, HP, and P&G
• Provides over 350 links to many areas relevant to SME’s in AEC
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INTRODUCE AND ENGAGE YOU with the ASEAN SME Academy www.asean-sme-academy.org
ASEAN SME ACADEMY ACCESS AND USAGE
WELCOME!
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INTRODUCE AND ENGAGE YOU with the ASEAN SME Academy www.asean-sme-academy.org
ASEAN SME ACADEMY ACCESS AND USAGE
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1. INTRODUCTIONShare Experience
2. AWARENESSPlatform ReviewContent Exploration
3. UNDERSTANDINGCourses Deep Dive
4. EXPERIENCESolution LinkPresentation Skill Brain-trust Network
AGENDA
My Name is Ghita
If I were a device, I am a Mixer
I mix different materials and turn them into something valuable!
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1. LET’S GET TO KNOW EACH OTHER
FORM A GROUP OF 5-6 PeopleGHITA UTOYO
“MIXER”
ASEAN SME ACADEMY ACCESS AND USAGE
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• Share Experience on current challenges and potential solution- Self, Learning System, Community
ASEAN SME ACADEMY ACCESS AND USAGE
• Pre-training Survey (5 minutes)
Lecture
Reading
Audio-
Visual
Current Challenge Potential SolutionMy Role
(Challenge you experience when you teach other people in your current role)
Understand content, however, difficulties in digital learning
Partner with other digital savvy trainer on impementation
Learning Adoption
(How does your audience absorb the learning)
Senior people prefer small group learning – while younger generation prefer to learn in bigger group
Participant segmentation for different material
Community Character
(Characteristic/behaviour of your audience)
- Avoidance to new things- Easily distracted
- Group sharing method - Specific materials and use activities
instead of lecturing
GROUP NAME:
30 minutes
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1. INTRODUCTIONShare Experience
2. AWARENESSPlatform ReviewContent Exploration
3. UNDERSTANDINGCourses Deep Dive
4. EXPERIENCESolution LinkPresentation Skill Brain-trust Network
AGENDA
11/8/2016 FOOTER GOES HERE 14
www.asean-sme-academy.org
as a self-help and self-paced capacity building platform; as well as for the better provision of business development services – within the ASEAN Economic Community (AEC)
2. THE PLATFORM REVIEW
ASEAN SME ACADEMY ACCESS AND USAGE
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2. THE PLATFORM REVIEW
ASEAN SME ACADEMY ACCESS AND USAGE
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2. THE PLATFORM REVIEW
Finance/AccountingHuman ResourcesManagementMarketingOperationsTechnologyTrade/Logistics
GrowingReady to ExportStartup
ASEAN SME ACADEMY ACCESS AND USAGE
11/8/2016 FOOTER GOES HERE 18
Financial Service ProvidersHuman Capital DevelopmentMarket Access & InternationalizationPolicy & RegulationProductivity, Technology, & Innovation
Brunei DarussalamCambodiaIndonesiaLao PDRMalaysiaMyanmarPhilippinesSingaporeThailandVietnam
2. THE PLATFORM REVIEW
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2. THE PLATFORM REVIEW
MeetingTrainingsWorkshop
CambodiaLao PDRMalaysiaPhilippinesThailandUnited StatesVietnam
ASEAN SME ACADEMY ACCESS AND USAGE
11/8/2016 20
2. THE PLATFORM REVIEW
ASEAN SME ACADEMY ACCESS AND USAGE
11/8/2016 FOOTER GOES HERE 21
2. THE PLATFORM REVIEW
11/8/2016 FOOTER GOES HERE 22
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1. INTRODUCTIONShare Experience
2. AWARENESSPlatform ReviewContent Exploration
3. UNDERSTANDINGCourses Deep Dive
4. EXPERIENCESolution LinkPresentation Skill Brain-trust Network
AGENDA
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3. REGISTER AND DEEP DIVE
15 minutes
www.asean-sme-academy.org
as a self-help and self-paced capacity building platform; as well as for the better provision of business development services – within the ASEAN Economic Community (AEC)
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LET’S REVIEW YOUR GUIDEBOOK
ASEAN SME ACADEMY ACCESS AND USAGE
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GROUP SOLUTION ACTIVITIES
Each Group will receive 6 Solution CardsEach Trainer will receive 1 Solution Cards – this means each trainer will experience 1 course or more during this workshop. The more, the better!
Use your Guidebook to understand the snapshot of each course then illustrate potential case that can be supported by the course.
Discuss and share with each other – which courses each of you would like to experience
Jenny
Teaching Finance 101
to junior level people
Gerry
Helping a handy craft -
business to start a new team
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• Identified current Challenges and Potential Solution
Align with THE ACADEMY – a free and available resource of development
Begin to deep dive into the gold mine of learning management
DAY 1 SUMMARY
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TRAINING OF TRAINERS ONASEAN ONLINE SME ACADEMY ACCESS AND USAGE
WELCOME BACK TRAINERS!
LAO PDROCTOBER 12-13, 2016
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INTRODUCE AND ENGAGE YOU with the ASEAN SME Academy as a self-help and self-paced capacity building platform; as well as for the better provision of business development services – within the ASEAN Economic Community (AEC)
11/8/2016 30
1. INTRODUCTIONShare Experience
2. AWARENESSPlatform ReviewContent Exploration
3. UNDERSTANDINGCourses Deep Dive
4. EXPERIENCESolution LinkPresentation Skill Brain-trust Network
AGENDA
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Identified current Challenges and Potential Solution
Align with THE ACADEMY –a free and available resource of development
Begin to deep dive into the gold mine of learning management
DAY 1 SUMMARY
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Each Group will receive 6 Solution CardsEach Trainer will receive 1 Solution Cards – this means each trainer will experience 1 courses during this workshop or the more the better!
Use your Guidebook to understand the snapshot of each course then illustrate potential case that can be supported by the course.
Discuss and share with each other – which courses each of you would like to experience
Jenny
Teaching Finance 101
to junior level people
Gerry
Helping a handy craft -
business to start a new team
4. EXPERIENCING ALL
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11/8/2016 FOOTER GOES HERE 35
11/8/2016 FOOTER GOES HERE 36
www.asean-sme-academy.org
ASEAN SME ACADEMY ACCESS AND USAGE
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Now that you have experience the platform,review your Day 1 Experience & Insight SharingAdd 3-4 points potential solution using post it
In the blank paper – please share also your development feedback about the platform.
30 minutes
Lecture
Reading
Audio-
Visual
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1. INTRODUCTIONShare Experience
2. AWARENESSPlatform ReviewContent Exploration
3. UNDERSTANDINGCourses Deep Dive
4. EXPERIENCESolution LinkPresentation Skill Brain-trust Network
AGENDA
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Effective Presentation
picture courtesy of service winners international
ROLE OF A PRESENTER
To communicate information or ideas to other people, so they can understand what is being conveyed.
GOOD AND BAD PRESENTER
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Effective Presentation
picture courtesy of service winners international
A.PREPARATION
B.EXECUTION
C.EVALUATION
MOST DIFFICULT? MOST IMPORTANT?
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A. PREPARATION
1. Clear and Specific Objective• Content and material• Desired outcome• Time
2. Understand The Audience• Audience Profile • Training Methods
3. Check Venue and Logistic Needs• Indoor/Outdoor and Space Relevance• Screen, Projector, Activities Tools
B. EXECUTION
1. Presentation Material
• Objective understanding and relevance• Flow Structure• Support Tools• Transition• Conclusion and Summary
2. Presenter Preparation
• Outfit• Engagement and capturing attention• Body language• Tone and distance
3. Response to Questions• Listen and explore if needed• Share with other• Parking lot
C. EVALUATION
1. Feedback on Preparation Point Understand what works and what does not
2. Feedback on Execution Point Explore what, how, and why
3. Continues Improvement Take notes and prepare adjustment time
Copyright of Ghita Utoyo and Associates
43
A. PREPARATION
1. Clear and Specific Objective• Content and material• Desired outcome• Time
2. Understand The Audience• Audience Profile • Training Methods
3. Check Venue and Logistic Needs• Indoor/Outdoor and Space Relevance• Screen, Projector, Activities Tools
Copyright of Ghita Utoyo and Associates
Name, Age, PositionTenure, Culture,
CharacteristicTRAINING METHODS – DEFINE AFTER THE ABOVE- One way e.g. information session- Workgroup and Discussion e.g. gaining insight- Context relevance games e.g. observe interaction
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A. PREPARATION
1. Clear and Specific Objective• Content and material• Desired outcome• Time
2. Understand The Audience• Audience Profile • Training Methods
3. Check Venue and Logistic Needs• Indoor/Outdoor and Space Relevance• Screen, Projector, Activities Tools
Copyright of Ghita Utoyo and Associates
45
B. EXECUTION
1. Presentation Material
• Objective understanding and relevance• Flow Structure• Support Tools• Transition• Conclusion and Summary
2. Presenter Preparation
• Outfit• Engagement and capturing attention• Body language• Tone and distance
3. Response to Questions• Listen and explore if needed• Share with other• Parking lot
Copyright of Ghita Utoyo and Associates
Objective & OutcomeAGENDA
Objective & Outcome Objective & Outcome
1 2 3
Conclusion Conclusion SUMMARY
Transition between topic or between section
Card, Activity Board Pictures, Action paperEnergizer
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B. EXECUTION
1. Presentation Material
• Objective understanding and relevance• Flow Structure• Support Tools• Transition• Conclusion and Summary
2. Presenter Preparation
• Outfit• Engagement and capturing attention• Body language• Tone and distance
3. Response to Questions• Listen and explore if needed• Share with other• Parking lot
Copyright of Ghita Utoyo and Associates
• Outfit Business, Casual, Seniority, Culture• Engagement Jokes, Pictures, Questions• Body language Verbal, Non-verbal, No-jargon• Tone and distance Personal Space attention, Volume,
Energy
QUESTIONS?
Expect the unexpected and
Stay Calm!
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C. EVALUATION
1. Feedback on Preparation Point Understand what works and what does not
2. Feedback on Execution Point Explore what, how, and why
3. Continues Improvement Take notes and prepare adjustment time
Copyright of Ghita Utoyo and Associates
Always OPEN for Feedback and Response Rationally
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A. PREPARATION
1. Clear and Specific Objective• Content and material• Desired outcome• Time
2. Understand The Audience• Audience Profile • Training Methods
3. Check Venue and Logistic Needs• Indoor/Outdoor and Space Relevance• Screen, Projector, Activities Tools
B. EXECUTION
1. Presentation Material
• Objective understanding and relevance• Flow Structure• Support Tools• Transition• Conclusion and Summary
2. Presenter Preparation
• Outfit• Engagement and capturing attention• Body language• Tone and distance
3. Response to Questions• Listen and explore if needed• Share with other• Parking lot
C. EVALUATION
1. Feedback on Preparation Point Understand what works and what does not
2. Feedback on Execution Point Explore what, how, and why
3. Continues Improvement Take notes and prepare adjustment time
Copyright of Ghita Utoyo and Associates
49Copyright of Ghita Utoyo and Associates
1. 30 mins – complete your individual presentation plan
2. 30 mins – discuss with group and pick a representative who will do the role play:- most experience- most confidence- most ready
AND prepare the SLIDE togetherSlide deck will be copied from USB
Each group representative will be given 15 minutes to present
PRESENTATION SKILL EXERCISE AND ROLE PLAY
60 minutes
50Copyright of Ghita Utoyo and Associates
PRESENTATION SKILL EXERCISE AND ROLE PLAY
SLIDE 1GREETING &
INTRODUCTION
SLIDE 2PRESENTATION
PLAN
SLIDE 3OBJECTIVE
SLIDE 4AGENDA
SLIDE 5CONTENT
SLIDE 6CONTENT
Pick a specific topic from your Participant GuidebookRemember you only have 15 minutes presentation time
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1. INTRODUCTIONShare Experience
2. AWARENESSPlatform ReviewContent Exploration
3. UNDERSTANDINGCourses Deep Dive
4. EXPERIENCESolution LinkPresentation Skill Brain-trust Network
AGENDA
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A group of people who share the same learning experience at the same time – same place – with the same learning points. It is a network of intelligence together.
BRAIN TRUST
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Automatic Trusted Link.
Exchange Learning Experience.
Monitor and Support each other’s Field Implementation.
Encourage Grow Beyond territories.
BENEFIT
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Let’s place Your Intelligence Card atLao PDR ASEAN SME Academy Brain Trust Chart
According to Your Brain Trust Network
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• Prepare an Action Plan on your Guidebook- How will you promote The Academy within your roles?- How will you monitor the usage growth?- What is your recommendation steps to grow your Brain Trust?
• Pick a brainstorm buddy/action partner e.g. by region
OUR ORGANIC GROWTH MOMENT
Post-training Survey
Completed Action Plan to be collected
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Identified current Challenges and Potential Solution
Aligned with THE ACADEMY – a free and available resource of development
Deep Dive into the Academy Learning Management
More understanding on the Presentation Skill to apply and promote utilization of the Academy
Action in Solution Link and the Birth of Brain Trust
WORKSHOP SUMMARY
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WORKSHOP SUMMARY
Getting to know each other
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Discussion on Current Challenges and Potential Solution
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Understanding The Academy Platform and All Access
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Experience Training Courses and Its Impact27 courses being exercised
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Presentation Skill Tips and Role Play
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Philippine SME Academy Brain Trust Network
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Lao PDR SME Academy Brain Trust Network
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Indonesian SME Academy Brain Trust Network
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Cambodia SME Academy Brain Trust Network
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INDONESIA ASEAN SME ACADEMY BRAIN TRUST
CONGRATULATIONS!
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