topic 1. managerial function -...
Post on 19-Mar-2018
216 Views
Preview:
TRANSCRIPT
Topic 1. Managerial FunctionHuman Resource Management
Vera Butkouskaya
www.verapetrovna.com - Additional materials
Content1.1. Organization:
a. definition, types, structure, strategy, mission, resources.
1.2. Human resource management (HRM):
a. concept and functions.
1.3. Environmental trends and future HRM challenges.
1.4. Managing tourism companies
Vera Butkouskaya © verapetrovna.com
1.1 Organization
definition, types, structure, strategy, mission, resources
Organizationan organized group of people
with a particular purpose,
such as a business or government department.
Vera Butkouskaya © verapetrovna.com
Types of Organizations● corporations, ● governments, ● non-governmental organizations, ● political organizations, ● international organizations, ● armed forces, ● charities, ● not-for-profit corporations, ● partnerships, ● cooperatives● educational institutions.
Vera Butkouskaya © verapetrovna.com
Hybrid OrganizationA hybrid organization is a body that operates
in both the public sector and the private sector simultaneously,
fulfilling public duties and developing commercial market activities.
Vera Butkouskaya © verapetrovna.com
Voluntary AssociationA voluntary association is an
organization
consisting of volunteers.
Such organizations may be able to operate without legal
formalities, depending on jurisdiction, including informal
clubs.
Non-profit organization.Vera Butkouskaya © verapetrovna.com
Organizational structure● Hierarchical / Bureaucratic structures
○ Functional structure○ Divisional structure○ Matrix structure
● Flat structures○ Flatter○ Flat○ Flatarchies
● Network (Boundaryless) structures
https://www.youtube.com/watch?v=wO_-MtWejRM
Vera Butkouskaya © verapetrovna.com
Hierarchical / Bureaucratic structures
Vera Butkouskaya © verapetrovna.com
Vera Butkouskaya © verapetrovna.com
FunctionalVera Butkouskaya © verapetrovna.com
DivisionalVera Butkouskaya © verapetrovna.com
Vera Butkouskaya © verapetrovna.com
Bureaucratic (or hierarchical) organizational structureVera Butkouskaya © verapetrovna.com
Flat structures
Vera Butkouskaya © verapetrovna.com
Vera Butkouskaya © verapetrovna.com
Vera Butkouskaya © verapetrovna.com
Flat organizational structureVera Butkouskaya © verapetrovna.com
Network (Boundaryless) structures
Vera Butkouskaya © verapetrovna.com
Boundaryless (or network) organizational structureVera Butkouskaya © verapetrovna.com
Strategy
MissionThe mission statement should guide the actions of an organization, spell out its overall goal, provide a path, and guide decision-making. It provides "the framework or context within which the company's strategies are formulated".
Vera Butkouskaya © verapetrovna.com
Vera Butkouskaya © verapetrovna.com
Resources
Resources of Organization● Physical Resources (Things)● Financial Resources (Money)● Intellectual Resources (Knowledge and Information)● Human Resources (People)
Vera Butkouskaya © verapetrovna.com
1.2 Human Resource Management: concept and functions
Related issues❏ What is Human Resources Management (HRM)?❏ What are the key fields of action in HRM?❏ HRM strategy.
Vera Butkouskaya © verapetrovna.com
HRM functionsVera Butkouskaya © verapetrovna.com
HR Functions● Work flows and Job analysis ● Recruitment and Selection● Onboarding and Orientation● Performance management● Training and development● Compensation and Rewards
Specialized HR roles:● Safety● Diversity● Labor relationships● HRIS
Vera Butkouskaya © verapetrovna.com
HRM Landscape - Main Content❏ Human resources challenges
and strategies❏ Work flows, Job analysis and
design❏ Staffing (Recruitment, Selection,
Onboarding )❏ Performance Appraisal❏ Investment in skills (Training
and Development)❏ Compensation (fix salaries, pay for performance, efficiency salaries and
benefits)❏ Managing turnover
Vera Butkouskaya © verapetrovna.com
Human Resource Management (HRM)All planned and controlled activities of an organization
to build and maintain
the relation between employees and organization
in order to meet
both business objectives and employee expectations.
Vera Butkouskaya © verapetrovna.com
HRM strategy
Related issues
Vera Butkouskaya © verapetrovna.com
Strategic Priorities
Vera Butkouskaya © verapetrovna.com
Company strategy - HR strategy
Vera Butkouskaya © verapetrovna.com
Selection of Strategies to Increase Firm Performance
No HR strategy is “good” or “bad” in and of itself
Effects on firm performance depend on ● how well it fits with other environmental factors,● if the HR strategies reinforce one another rather than work at
cross-purposes.
Vera Butkouskaya © verapetrovna.com
Key- and Second-order Functions of organizations
Vera Butkouskaya © verapetrovna.com
Defenders vs. Prospectors in HRM strategiesDefenders are conservative business units that prefer to maintain a secure position in relatively stable product or service areas instead of looking to expand into uncharted territory.
Defenders tend to be highly formalized, emphasize cost control, and operate in a stable environment.
Prospectors emphasize growth and innovation, development of new products, and an eagerness to be the first in new-product or market areas, even if some of these efforts fail.
The prospector’s strategy is associated with flexible and decentralized organizational structures, complex products (such as computers and pharmaceuticals), and unstable environments that change rapidly.
Vera Butkouskaya © verapetrovna.com
1.3- Environmental Megatrends and future HRM challenges.
Related issues
❏ Which megatrends determine future challenges in HRM?
Vera Butkouskaya © verapetrovna.com
Demographic changes in Germany
Demography
Vera Butkouskaya © verapetrovna.com
Value change
Value change
Vera Butkouskaya © verapetrovna.com
From hand-work to knowledge work
Value change
Vera Butkouskaya © verapetrovna.com
Innovation in new products development
Innovation
Vera Butkouskaya © verapetrovna.com
Web 2.0
WEB 2.0
Vera Butkouskaya © verapetrovna.com
WEB 2.0 and New TechnologiesHow do WEB 2.0 and Technologies influence HRM practices?
❏ The rise of telecommuting.❏ The ethics of proper data use.❏ Electronic monitoring.❏ Medical testing.❏ An increase in egalitarianism.
Vera Butkouskaya © verapetrovna.com
The growth of export and import
Globalization
Vera Butkouskaya © verapetrovna.com
GlobalizationHow do globalization influences HRM practices?
❏ Worldwide company culture❏ Worldwide recruiting.❏ A virtual workforce.❏ The global enterprises.❏ Wage competition.
Vera Butkouskaya © verapetrovna.com
Megatrends determine future Challenges in HRM
Vera Butkouskaya © verapetrovna.com
1.4 Tourism business industry
Types of Tourism BusinessThe service industries which benefit from tourism
transportation services, such as airlines, cruise ships, and taxicabs;
hospitality services, such as accommodations, including hotels and resorts;
entertainment venues, such as amusement parks, casinos, shopping malls, music venues, and theatres.
Vera Butkouskaya © verapetrovna.com
Types of Tourism and Tourists● Health or medical tourist
● Business tourist
● Education tourists
● Adventure tourists
● Cultural tourist
● Eco-tourists
● Leisure tourist
● Religious tourist
● Sport and recreation tourist
● Backpacking or youth tourist
● Special Interest Tourist (STI)
● Incentive touristsVera Butkouskaya © verapetrovna.com
Definitions
Telecommuting jobs - without specific location, on distance jobs.
Egalitarianism - the doctrine that all people are equal and deserve equal rights and opportunities.
Outsourcing - Subcontracting work to an outside company that specializes in and is more efficient at doing that kind of work.
Vera Butkouskaya © verapetrovna.com
Decentralization - Transferring responsibility and decision-making authority from a central office to people and locations closer to the situation that demands attention.
Downsizing - A reduction in a company’s workforce to improve its bottom line.
Span of Control
Number of levels in Hierarchy. Vera Butkouskaya © verapetrovna.com
Productivity - A measure of how much value individual employees add to the goods or services that the organization produces.
Ability - Competence in performing a job.
Motivation - A person’s desire to do the best possible job or to exert the maximum effort to perform assigned tasks.
brain drain - The loss of high-talent key personnel to competitors or start-up ventures.
Vera Butkouskaya © verapetrovna.com
ReadingsBook
Gomez-Mejía, L., D. Balkin; and R. Cardy, Managing Human Resources, Pearson, 8th edition, 2015
Chapter I: Meeting Present and Emerging Strategic Human Resource Challenges
top related