tonia resume clerical 3-2-15

Tonia J. Krahenbuhl

Milwaukee, WI(414)595-7176tonia.krahenbuhl1@yahoo.com

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Objective: Seeking an office position that will allow me to use my clerical skills and diverse business knowledge from working in many different settings with a variety of clients coming from a wide range of economic and cultural backgrounds.

Education:Business Management Associates Degree MATC Milwaukee, WI 2015Business Management Technical Diploma MATC Milwaukee, WI 2014

Work History:

American Indian Chamber of Commerce Administrative Assistant Professional InternMilwaukee, WI December 2014- March 2014

Reviewed multiple bank accounts to verify receipts and expenditures for auditing purposes. Organized filing system focusing on membership and loan client data. Used Quickbooks, Microsoft Publisher, and Excel. Worked in collaborative environment where good teamwork was essential for success.

Gerald L. Ignace Indian Health Center Administrative Assistant/Medical ReceptionistMilwaukee, WI April 2014- Present

Organize and participate in cultural sensitivity education workshops for healthcare workers. Update employee files checking that all paperwork was up-to-date for upcoming audit Verify expenses spent on account report each quarter Answer and transfer incoming calls, verified insurance, and assisted in phone triage. Completed HIPPA and CPR workshops.

Spotted Eagle, Inc. Administrative AssistantMilwaukee, WI June 2013- Oct. 2014

Scheduled client appointments, completed e-mail correspondences with clients and staff, and helped clients use facility and fill out intake paperwork.

Assisted with grant writing process by organizing information and timeline. Referred clients to community resources.

Milwaukee Area Technical Assistant Administrative Assistant for PACEMilwaukee, WI Sept. 2012- Nov. 2013

Organized and directed student workshops for various community and educational programs. Attended various meetings weekly and recorded minutes. Advised students on academic planning and on obtaining available resources. Handled sensitive information recording and relayed it through the proper channels.

Community InvolvementIndian Council of Elderly Volunteer 2014- PresentNative American Student Movement Vice-President/Member 2013- PresentIndian Summer- Education Day Volunteer Summer 2013

References Available Upon Request

References:

Greg Johns Supervisor (414)378-0428 9 years

Candice Zielinski Mentor (414)297-8359 4 years

Carrie McGee Director (262)375-1110 4 years