time and stress management: mindset for success | webinar 05.20.15

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Jessica Petry

Sr. Marketing Specialist

jpetry@bizlibrary.com

@JessLPetry

@BizLibrary

Eve Ash

Motivational Psychologist and

CEO of Seven Dimensions

eve@7dimensions.com.au

@EveAsh

#BIZWEBINAR

© Eve Ash eveash.com www.7d-tv.com

Improve employee performance with the largest

and fastest-growing library of training videos.

A. Very enthusiastic

B. Quite positive

C. Not sure

D. Mildly concerned

E. Very worried / anxious

How do you feel about the future?

© Eve Ash eveash.com www.7d-tv.com

1. Practical strategies you can use in your personal

and work life to reduce stress

2. A powerful tool to share with your team to

achieve goals

3. That you feel more positive about your future by

being in control

Time and Stress Management | Mindset for Success

EVE’S AIM FOR TODAY … that you take away:

© Eve Ash eveash.com www.7d-tv.com

A. Work overload

B. Health/stress issues

C. Family/personal pressures

D. Problematic relationships at work

E. Nothing major

What are your top challenges right

now?

© Eve Ash eveash.com www.7d-tv.com

We often feel short of time

…and stressed.

Is it out of our control?

© Eve Ash eveash.com www.7d-tv.com

angry, moody, negative…

unmotivated, uncaring, unfair …

selfish, biased, intolerant, don’t listen…

Difficult people

I can’t help but react

I just look at her and feel angry

He is so unreasonable it drives me crazy

© Eve Ash eveash.com www.7d-tv.com

My Reactions and

Emotions

Confidence

Two attitudes for success

Persistence

© Eve Ash eveash.com www.7d-tv.com

Black Box of My Mind

My internal scripts impact my performance

© Eve Ash eveash.com www.7d-tv.com

Positive Scripts

“It’s a good year and I feel great”

“I love a chance to improve our results”

“I enjoy helping others achieve their goals”

“I am confident we will succeed”

© Eve Ash eveash.com www.7d-tv.com

Negative Scripts

“This is such a demanding role”

“I get disappointed with some people”

“I am overloaded”

“I’m too tired to … I wish…”

© Eve Ash eveash.com www.7d-tv.com

Negative Scripts

Poor culture

PEOPLE DO NOT achieve their potential.

… contagious, keep you

stuck in the past

© Eve Ash eveash.com www.7d-tv.com

• Past

• Habit

• Culture

• Stuck

• Fear

SABOTAGE SCRIPTS

Where from?

© Eve Ash eveash.com www.7d-tv.com

Fear Factor

• I don’t want to make a mistake

• I worry about the outcome

• They might react badly

• He might not like me

• She might dislike my work

• The proposal might get rejected

© Eve Ash eveash.com www.7d-tv.com

Types of Fear

© Eve Ash eveash.com www.7d-tv.com

• Fear of embarrassment

• Fear of failure

• Fear of not being liked

The Negative Land of W

WishingI wish we had more time, more staff, more budget.

I wish I was still on holidays. I wish it was Friday.

WhiningI’m under too much pressure. People don’t realize how much effort this takes.

Wasting TimeThere’s plenty of time. It can wait... A coffee first.

© Eve Ash eveash.com www.7d-tv.com

© Eve Ash eveash.com www.7d-tv.com

Wanting to Achieve I want to improve. We can make this happen.

Willing to LearnI will learn new ways. We can benchmark against others. We can learn from this. Everyone can improve.

Working EffectivelyOur goals are clear. We’ll be efficient. I won’t procrastinate.

The Positive Land of W© Eve Ash eveash.com www.7d-tv.com

Comfortable with overload

Willing to help and do extra

Caring and empathic

VS

o Frustrated or annoyed

o Moody or uncaring

o Too busy or too tired

CHOOSE your mood

© Eve Ash eveash.com www.7d-tv.com

This report is going to be a nightmare.

I can’t handle this.

It’ll go badly.

Rewrite

Negative Scripts

(c) Eve Ash eveash.com

I’m going to enjoy solving this.

This is going to be a challenge.

I’m in control of my work.

I feel anxious.

I get upset by negative people.

I feel overloaded and stressed.

Rewrite

Negative Scripts

(c) Eve Ash eveash.com

I will go for a walk and refresh!

I will complete one task right now.

I will be calm and professional.

(c) Eve Ash eveash.com

• I will do well.

• I am enthusiastic.

• I will engage others.

• I know my subject matter.

• I’m going to enjoy this challenge.

• I will keep moving forward to get results.

• I am well prepared, organized and feeling good!

• I am going to feel great when I achieve my goal.

Managing myself for success

Turn Obstacles into Opportunities

Zip! Zing! Zest! BEING SPECIAL

Unanticipated

Delighted

FRIENDLY, OPEN, POSITIVE

Pleased

UNTHINKING/FLAT

Communication

Not OK, ‘after taste’

INADEQUATE

Moody / Stressed

Poor response

YOUR LEVEL CONTAGIOUS RESPONSE

© Eve Ash eveash.com www.7d-tv.com

STEP 2

Audit Scripts

STEP 1

Set Goals

STEP 3

Edit Scripts

STEP 4

Make Scripts

a Habit

POSITIVE MINDSET TO REACH GOALS

© Eve Ash eveash.com www.7d-tv.com

2. Audit your scripts

POSITIVES

I will lose the fear. I will develop skills. More career opportunities.

NEGATIVES

I hate talking in groups. I am a bad speaker. I will go blank.

3. Edit your negative scripts

I will learn to enjoy speaking in public.

I will keep practicing, build skills and reduce my fear.

Each talk I will imagine people clapping at the end of it.

4. Make it a habit

I will keep persisting. I will be brave and ASK for speaking opportunities.

1. Goal: Public Speaking

© Eve Ash eveash.com www.7d-tv.com

2. Audit your scripts

POSITIVES ………………………………………

………………………………………………………

NEGATIVES ……………………………………..

………………………………………………………

3. Edit your negative scripts

………………………………………………………

………………………………………………………

4. Make it a habit

………………………………………………………

………………………………………………………

1. Goal …………………...

© Eve Ash eveash.com www.7d-tv.com

Get Results!

• Clear objectives

• Confidence and

persistence

• Share, ask for help, build

new habits

• Positive scripts and

relevant action steps!

© Eve Ash eveash.com www.7d-tv.com

(c) Eve Ash eveash.com

1. Stay calm & observe

2. Use empathy & be responsive

3. Find common ground, agreed point/shared

vision

4. Focus on facts, tasks and priorities, not

emotions

5. Stick to rules, give feedback, set boundaries

6. Work on solution and agree on strategy

Difficult People?

Conflict Situations? Skills |

Solve problems together!

Respect and responsibility

– acknowledge your part, don’t blame, admit difficulties

Ask and listen

– be open, don’t prejudge, ask for observations and ideas

Factual feedback and explaining

– specific examples, why it’s a problem, link to standards

Agree on plan to change

- assess what to improve, how, when, what, who

© Eve Ash eveash.com www.7d-tv.com

360° OPENNESS!

ME

Clients

Leadership

Team

Peers &

colleagues

Staff

& Contractors

SuppliersPartners

The Board Other

stakeholders

© Eve Ash eveash.com www.7d-tv.com

1. Show enthusiasm

2. Ask, listen & engage

3. Turn obstacles into opportunities

4. Manage overload with positive scripts

5. Be a calming influence on others

6. Speak assertively and manage boundaries

7. Resolve conflict

8. Be gracious

9. Bring fun, joy, laughter to work

Inspire others by your lead

© Eve Ash eveash.com www.7d-tv.com

Physical benefits of laughter…

• Releases endorphins

feel good!

• Boosts immune system

• Improves blood flow to

heart

• Lowers blood pressure

• Stress reliever

© Eve Ash eveash.com www.7d-tv.com

Laughter…

universal language

• Inspires hope and optimism

• Makes us happy and engaged

• People are friendlier and more open

• Binds people together

• It’s contagious!

© Eve Ash eveash.com www.7d-tv.com

Success & Excellence

= ATTITUDES + SKILLS + KNOWLEDGE

© Eve Ash eveash.com www.7d-tv.com

Positiveattitudes

Positivebehaviors

© Eve Ash eveash.com www.7d-tv.com

We CHOOSE our mood

A. Very enthusiastic

B. Quite positive

C. Not sure

D. Mildly concerned

E. Very worried / anxious

How do you feel about the future?

© Eve Ash eveash.com www.7d-tv.com

Recommended Resource

Cutting Edge

Communication:

Developing Successful

Mindsets

• The Negative Land of W

• Dealing with negativity

Recommended Resource

Cutting Edge

Communication:

Surviving Stress and

Burnout

• Managing stress effectively

• Informative and entertaining

Recommended Resource

Cutting Edge

Communication:

Overcoming Setbacks

• Overcoming setbacks and staying

positive.

Recommended Resource

Cutting Edge

Communication:

Stretching the Team

• Do real time team building

Recommended Resource

Planning and Scheduling for Results

• Business Success And Profit

• Crisis Management Mastery

• Marketing, Brand And

Reputation

• Leadership And Culture

• Career And Personal

Strategy

• HR Strategy And

Management

• Recruiting And Developing

High Achievers

• Managing People Problems

• Influencing And Sales Skills

• Legal Issues

Improve employee performance with the largest

and fastest-growing library of training videos.

FREE 30-DAY TRIAL!

no risk and

no obligation

Jessica Petry

Sr. Marketing Specialist

jpetry@bizlibrary.com

@JessLPetry

@BizLibrary

Eve Ash

Motivational Psychologist and

CEO of Seven Dimensions

eve@7dimensions.com.au

@EveAsh

#BIZWEBINAR

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