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Regulation and trust in the digital economy: an uneasy relationship

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6 September 2012 Trust in the digital economy: Aberdeen University 1

Trust in the Digital Economy

Regulation and trust in the digital

economy: an uneasy relationship

Ray Corrigan

Open University

2

Theory

3

Economic

4

Behavioural

5

ill-informed regulation DEA, CDB

6

Stakeholders

7

Stakeholders

Public (Citizen consumers)

Innovators/ Creators Agents*

* Business, public services, government (& civil society)

8

Trust

9

All 3 need to thrive

10

Balance

11

Invisible hand

12

Enlightened governance

13

Complex ecology

14

Net file sharing v music, online news v

newspapers, Amazon v bookshops

>50 Android patent cases globally

Samsung v Apple

Government v everybody

15

Behavioural forces in digital economy

16

Social norms

Market

Built environment

Law

17

18

19

Digital Economy Act (DEA)

20

S3-18: ISP copyright police notify subscribers of reported infringements

provide infringement lists to copyright owners

Obligations to limit internet access

Website blocking provisions (govt to abolish; Ofcom said unworkable)

21

Z depends on i) term ii) scope iii) penalties iv) case law v)enforcement

Strength of copyright ( Z )

C r e

a t i v e A

c t i v i t y

Zero Z C

( a ) Creators

Innovators/Creators

22

Societal welfare = (weighted) sum of consumers, creators & agents

Strength of copyright (Z)

To

tal co

nsu

me

r w

elfa

re

Zero Zconsumer

(b) Consumers

Consumers

23

Music, film, software, media companies and publishers

Strength of copyright (Z)

Ag

en

t p

rofita

bili

ty

Zero ZA

(c) Agents

Za > Zc

Agents of creators

24

Strength of copyright (Z)

Cre

ative

Activity

Zero ZC

Strength of copyright (Z)

To

tal so

cie

tal w

elfa

re

Zero ZS

Strength of copyright (Z)

Ag

en

t p

rofita

bili

ty

Zero ZA

(a) Creators

(b) Society as a whole

(c) Agents

Possibly Za > Zc > Zconsumers

Lined up

25

DEA Winners – some agents & creators

DEA Losers - agents & creators & public & trust

Public

Creators

Agents

27

Communications Data Bill (CDB)

28

S1 Blank cheque Secretary of State Power to ensure or facilitate availability of data

S9 Authorisations for obtaining data by police and other relevant public authorities

29

ISPs DEA to CDB copyright police to surveillance agents of state

30

Mass surveillance undermines trust Also doesn’t work

31

CDB Winners – surveillance tech suppliers

CDB Losers - agents & creators & public & trust

Public

Creators

Agents

32

Governments don’t understand technology

Computers/Net Magic solution or

Terrifying problem

Net = TV on steroids / online shopping centre

33

Government ignorance bad for:

Innovators/creators

Agents

Citizen consumers

Trust

34

Public

Hugely forgiving of / blind to agents’ data gathering

(Convenience beats everything)

But data pollution = environmental disaster of

digital economy

36

Trust in digital economy?

E2E Net: global machine for springing surprises

Innovators/creators engage

Agents (care with architecture)

Regulators – get educated & Reed

Business – data pollution

Citizen consumers get educated & active

37

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