three acclaimed brands. our exclusive one hospitality leader.€¦ · three acclaimed brands. one...

Thirty-two countries. Three acclaimed brands. One hospitality leader.

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our exclusive rewards programmes

Famous Agents is our loyalty programme specifically for travel professionals— with points-based rewards and other exclusive benefits, plus education about our properties and brands—giving members a competitive edge.

For information, visit frhi.com/famousagents

ResPlus honours the work of executive and administrative assistants who book their colleagues’ business travel across all of our brands. Members earn points that can be redeemed for a wide range of rewards. Membership is free and easy.

For information, please e-mail resplus@frhi.com

Ovation Rewards, certificates redeemable for accommodation across our raffles, Fairmont and Swissôtel brands, are an ideal way to show appreciation to your top employees and loyal clients.

For information, visit frhi.com/ovationrewards

book a staycontact your travel professional or call

+1 877 670 5615 (toll-free from north america) or +1 506 387 5350 (international)

or visit frhi.com

find out more

career opportunities, visit frhi.com/careers

development enquiries, e-mail development@frhi.com

public relations enquiries, e-mail press@frhi.com

r a f f l e s H ot e l s & r e s o r t s

With a legacy spanning more than 126 years, raffles Hotels & resorts is a true pioneer of worldly elegance and hospitality. each raffles

hotel is an oasis that offers warm and discreet service, delivering emotional luxury

to well-travelled guests.

With over 110 beautifully appointed properties

in 32 countries, FRHI Hotels & Resorts’ collection of luxurious hotels offers elegant accommodation and

impeccable service to fulfil your hospitality needs

across the world.

Top: Raffles SingaporeLeft: Raffles Dubai

Right: Raffles Praslin, SeychellesCover: Raffles Dubai

Top: Swissôtel BerlinLeft: Swissôtel Métropole, Geneva

Right: Swissôtel Hospitality

Honouring a deep connection with its many communities, Fairmont Hotels &

resorts’ charismatic hospitality is the gateway to cherished memories. Unique architecture,

expressive decor and thoughtful service elevate every moment.

fa i r m o n t H ot e l s & r e s o r t s

s w i s s ôt e l H ot e l s & r e s o r t s

embracing an exceptional quality of life, Swissôtel Hotels & resorts combines contemporary Swiss style and locally inspired flair with warm, personalized service to immerse guests in a genuine

and vital hospitality experience.

Top: Fairmont Banff SpringsLeft: Fairmont Makati, Philippines

Right: Fairmont Beijing

Australia E-mail

Swissôtel Sydney sydney@swissotel.com

Azerbaijan

Fairmont Baku, Flame Towers baku@fairmont.comSwissôtel Baku (2015) * marketing@swissotel.com

Barbados

Fairmont Royal Pavilion royalpavilion@fairmont.com

BermudaFairmont Hamilton Princess hamilton@fairmont.comFairmont Southampton southampton@fairmont.com

Cambodia

Raffles Grand Hotel d’Angkor siemreap@raffles.comRaffles Hotel Le Royal phnompenh@raffles.com

Canada

Fairmont Banff Springs banffsprings@fairmont.comFairmont Chateau Lake Louise chateaulakelouise@fairmont.comFairmont Château Laurier chateaulaurier@fairmont.comFairmont Chateau Whistler chateauwhistlerresort@fairmont.comFairmont Empress theempress@fairmont.comFairmont Hotel Macdonald hotelmacdonald@fairmont.comFairmont Hotel Vancouver hvc.concierge@fairmont.comFairmont Jasper Park Lodge jasperparklodge@fairmont.comFairmont Le Château Frontenac chateaufrontenac@fairmont.comFairmont Le Château Montebello chateaumontebello@fairmont.comFairmont Le Manoir Richelieu manoirrichelieu@fairmont.comFairmont Pacific Rim pacificrim@fairmont.comFairmont Palliser palliserhotel@fairmont.comFairmont Royal York ryh.reservations@fairmont.comFairmont The Queen Elizabeth queenelizabeth.hotel@fairmont.comFairmont Tremblant fairmonttremblant@fairmont.comFairmont Vancouver Airport fvares@fairmont.comFairmont Waterfront thewaterfronthotel@fairmont.comFairmont Winnipeg winnipeg@fairmont.com

China

Fairmont Beijing beijing@fairmont.comFairmont Chengdu (2015) * news@fairmont.comFairmont Nanjing nanjing@fairmont.comFairmont Peace Hotel peacehotel@fairmont.comFairmont Yangcheng Lake yangchenglake@fairmont.comRaffles Beijing Hotel beijing@raffles.comRaffles Hainan hainan@raffles.com

China E-mail

Swissôtel Beijing, Hong Kong Macau Center beijing@swissotel.comSwissôtel Chengdu (2015) * marketing@swissotel.comSwissôtel Clearwater Bay (2015) * marketing@swissotel.comSwissôtel Foshan foshan@swissotel.comSwissôtel Grand Shanghai shanghai@swissotel.comSwissôtel Kunshan kunshan@swissotel.comSwissôtel Sanya (2015) * marketing@swissotel.com

Ecuador

Swissôtel Quito ventas@swissuio.com

Egypt

Fairmont Heliopolis fairmont.heliopolis@fairmont.comFairmont Nile City nilecity@fairmont.comFairmont Towers, Heliopolis fairmont.heliopolis@fairmont.com

Estonia

Swissôtel Tallinn tallinn@swissotel.com

France

Le Royal Monceau—Raffles Paris paris@raffles.com

Germany

Fairmont Vier Jahreszeiten hamburg@fairmont.comSwissôtel Berlin berlin@swissotel.comSwissôtel Bremen bremen@swissotel.comSwissôtel Dresden Am Schloss dresden@swissotel.comSwissôtel Düsseldorf/Neuss emailus@swissotel-duesseldorf.de

India

Fairmont Jaipur jai.reservations@fairmont.comSwissôtel Kolkata kolkata@swissotel.com

Indonesia

Fairmont Jakarta (2015) * news@fairmont.com

Japan

Swissôtel Nankai Osaka osaka@swissotel.com

Jordan

Fairmont Amman (2015) * news@fairmont.com

Kenya

Fairmont Mara Safari Club kenya.reservations@fairmont.comFairmont Mount Kenya Safari Club kenya.reservations@fairmont.comFairmont The Norfolk kenya.reservations@fairmont.com

Directory at-a-glance

Mexico E-mailFairmont Acapulco Princess aca.guestservices@fairmont.comFairmont Mayakoba mayakoba@fairmont.comFairmont Pierre Marques pierremarques@fairmont.com

Monaco

Fairmont Monte Carlo montecarlo@fairmont.com

Netherlands

Swissôtel Amsterdam amsterdam@swissotel.com

Peru

Swissôtel Lima reservations.lima@swissotel.com

Philippines

Fairmont Makati makati@fairmont.comRaffles Makati makati@raffles.com

RussiaSwissôtel Krasnye Holmy moscow@swissotel.comSwissôtel Sochi Kamelia Beach sochi@swissotel.comSwissôtel Sochi Krasnaya Polyana kp@swissotel.com

Saudi Arabia

Fairmont Riyadh, Business Gate (2014) * news@fairmont.comMakkah Clock Royal Tower, A Fairmont Hotel makkah@fairmont.comRaffles Makkah Palace makkah@raffles.comSwissôtel Makkah makkah@swissotel.com

Seychelles

Raffles Praslin praslin@raffles.com

Singapore

Fairmont Singapore singapore@fairmont.comRaffles Hotel Singapore singapore@raffles.comSwissôtel Merchant Court singapore-merchantcourt@swissotel.comSwissôtel The Stamford singapore-stamford@swissotel.com

South Africa

Fairmont Zimbali Lodge zimbali@fairmont.comFairmont Zimbali Resort zimbali@fairmont.com

SwitzerlandFairmont Le Montreux Palace montreux@fairmont.comRestaurant Hôtel du Parc des Eaux-Vives info@parcdeseauxvives.chSwissôtel Le Plaza basel@swissotel.comSwissôtel Métropole geneva@swissotel.comSwissôtel Zürich zurich@swissotel.com

Thailand E-mail

Swissôtel Le Concorde bangkok-leconcorde@swissotel.comSwissôtel Nai Lert Park bangkok-nailertpark@swissotel.comSwissôtel Resort Phuket phuket@swissotel.com

Turkey

Raffles Istanbul (2014) * rhr@raffles.comSwissôtel Ankara ankara@swissotel.com Swissôtel Bodrum Beach (2014) * bodrum@swissotel.comSwissôtel Grand Efes izmir@swissotel.comSwissôtel The Bosphorus istanbul@swissotel.com

Ukraine

Fairmont Grand Hotel Kyiv kyiv@fairmont.com

United Arab Emirates

Fairmont Ajman (2014) * news@fairmont.comFairmont Bab Al Bahr babalbahr@fairmont.comFairmont Dubai dubai@fairmont.comFairmont Fujairah (2015) * news@fairmont.comFairmont The Palm palmdubai@fairmont.comRaffles Dubai dubai@raffles.com

United Kingdom

Fairmont St Andrews standrews.scotland@fairmont.comThe Savoy, A Fairmont Managed Hotel savoy@fairmont.com

United StatesFairmont Battery Wharf batterywharf@fairmont.comFairmont Chicago chicago@fairmont.comFairmont Copley Plaza boston@fairmont.comFairmont Dallas dallas@fairmont.comFairmont Kea Lani info@kealani.comFairmont Miramar Hotel & Bungalows santamonica@fairmont.comFairmont Newport Beach newportbeach@fairmont.comFairmont Olympic Hotel olympic@fairmont.comFairmont Orchid orchid@fairmont.comFairmont Pittsburgh pittsburgh@fairmont.comFairmont San Francisco sanfrancisco@fairmont.comFairmont San Jose sanjose@fairmont.comFairmont Scottsdale Princess scottsdale@fairmont.comFairmont Sonoma Mission Inn & Spa smi.reservations@fairmont.comFairmont Washington, D.C. washington@fairmont.comSwissôtel Chicago chicago@swissotel.comThe Plaza, A Fairmont Managed Hotel plazareservation@fairmont.com

* U N D E R D E V E LO P M E N T For a complete listing of FRHI’s entire portfolio and developments, visit frhi.com