the role of live elearning in education and training systems desmond keegan and paul landers...

The role of live elearning in education and training systems

Desmond Keegan and Paul Landers

Ericsson Education Dublin

Ericsson Education

• Ericsson Education Dublin as part of Ericsson Global Services is one of the leading providers of training solutions to the telecoms industry

• 20 equipped classrooms with access to in-house labs• Auditorium seating 80 with full multimedia facilities• Multmedia based learning laboratory• In-house fixed and mobile networks (2G, 2.5G, 3G)

Distance Education and Open Universities

European Systems American Systems

Individual-based Group-based and Individual-based

e-learning

European Systems American Systems

Individual-based Group-based and Individual-based

Pedagogical advantages of live elearning

• Teacher and student are separated in space but not in time

• The pedagogical structure of the class assembled at a fixed time and for a fixed period is restored

• A WWW browser is used as an important delivery medium

• Voice contact between the teacher and the students and, at times, between student and teacher is restored

• Student study is paced by the virtual classroom sessions

Pedagogical advantages of live elearning

• Breakout rooms for small group discussions and web safaris for use of the WWW are available

• Communication is managed electronically

• Pedagogical features of elearning like video broadcasts, text chat, whiteboards, Power Point type presentations and application sharing are available

• Students have the advantages of the flexibility of studying on their own and the social advantages of belonging to a learning group

Virtual Classrooms in Educational Provision

• The purpose of the project is to analyse, evaluate and document the use synchronous elearning systems (virtual classroom systems) in academic and corporate institutions in Europe.

• Other key outputs from the project will include a suite of reusable Virtual Classroom courseware as well as a comprehensive manual of good practice for all target groups embarking on the use of virtual training scenarios

• http://learning.ericsson.net/virtual/

Implementation of live elearning (VCT)

Return on Investment Assumptions

• Assume 4 regions, 125 students to be trained

• For ILT (Instructor-led training) 80% (100) of students must travel. For VCT 0% travel.

• Lost time (opportunity time) per student = 5 hours

• Hourly cost = €80

Return on InvestmentRegion Course 11 292 343 324 30Total 125

Assumptions for ILT deliveryFraction of students that have to travel 80%Number of students that have to travel 100 studentsLost time 5 hoursHourly cost 80 €

Courses No of courses Price / courseday Total course feesVCT courses (max 12 students) 11 500 2750ILT courses (max 16 students) 8 750 3000Difference in courseprice (ILT - VCT) 250

Type of cost for ILT delivery Cost per student (€) Total cost (€)Course fees X 250Flight 200 20,000Taxi 10 1,000Allowance 20 2,000Lost time 400 40,000Total cost saving if VCT has been used 63,250

Deployment issues

• Instructor Competence

• Centra Champions

• Administration Issues (booking, course material, tracking etc)

• Customer awareness and acceptance

• IS/IT requirements

http://www.centra.com/demovideo/index.asp