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The Role of a University in Implementing Telecentre

Huda IbrahimSchool of Computing (SOC)

Universiti Utara Malaysia, Malaysia huda753@uum.edu.my

1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

• Introduction• Roles of IHL in Telecenter Implementation• Methodology• Findings• Conclusions

Presentation Outline

1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

Introduced 5 initiatives in 2010:1.1.Rakyat Internet Centers (Pusat Internet Rakyat) and Mini Rakyat Internet Centers (Pusat Internet Rakyat) and Mini Community Broadband Centers Community Broadband Centers 2.1 Million Netbook Initiative to distribute notebooks to poor students nationwide3.Setting up of E-Kiosks4.4.CBC to the HomeCBC to the Home5.Expansion of Cellular Coverage

National Broadband Implementation Strategy (National Broadband Initiave or NBI)

1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

• Population 30.2 millions• Internet Penetration - 2012 (61%) , 2013 (51%), 2014 (70%) • Broadband Usage - Target 2010 50% - Achieved 2010 (56%), 2013 (67%) - 2014 (70%)• Mobile Penetration 140%

Statistics

• A Concept of Telecenter“a public place where people can

access computers, the Internet, and other digital technologies that enable them to access to information, create, learn, and communicate with others while they develop essential digital skills”

IntroductionIntroduction

1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

Challenges in TC ImplementationChallenges in TC Implementation

• Sustainability• Financial• Human Resources• Infrastructure• Information NeedsInformation Needs

1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

Models of IHL Collaboration

1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

Type Function

University-based Telecentre

Telecentre is physically housed in a university facility, and where ICT resources can be shared under suitable arrangements with people outside the university. This model has been successful in association with lower level schools of World Bank projects.

A university-administered community-based Telecentre

The telecentre becomes an outreach or extension center apart from the institution's main campus. This model was used as an incubation strategy in South India but has not otherwise been widely exploited.

A university-supported

arrangement

The university provides continuous services and assists a telecentre that is owned and operated by a community entity such a local governmental body, or a non-governmental body like a cooperative and university supported commercial cybercafé.

ObjectivesObjectives

1. to identify the information requirements in an implementation of a telecentre in rural area;

2. to assess the roles of IHL in an implementation of a telecentre in rural area; and

3. to propose a model of IHL collaboration in an implementation of a telecentre

1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

MethodologyMethodology• Case Study approach• Rural communities in northern state• Data collection was made at one social event • A survey and interviews were applied • Questionnaires include- profile of the community current knowledge and skills in ICT among the community information needs requirements to set up a telecentre• Series of brainstorming sessions to investigate the strength of the IHL and its potential

contribution to the telecentre development.

1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

Findings- Respondents ProfileFindings- Respondents Profile

1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

Total respondents 203

Gender Female 50.7

Age < = 20 > = 51

57.620.7

Married status Single/Bachelor Married

57.636.0

Academic Qualification Primary and Secondary School 80%

Employment Students Self-employed Pensioner

52.722.78.4

Findings- Information NeedsFindings- Information Needs

1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

68.0% 60.1%

55.2% 51.7% 46.8%

32.0%

Findings- Priority of Information NeedsFindings- Priority of Information Needs

1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

The model is categorized into three main components:1- Community

roles of Communityi) community engagement, ii) commitment, and iii) ownership

2- IHL roles of IHL i) info-mediation, ii) conten development, and iii) value creation supporting systems

i) experts, ii) facilities, and iii) students 3- Information Category (types)

Collaborative Model of IHL – Rural e-Community Development

1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

THANK YOU

1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

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