the power of speech recognition in physician documentation
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© 2002-2013 Nuance Communications, Inc. All rights reserved. Page 1
The Power of Dragon Medical 360 | Network Edition in Physician Documentation
Reid F. Conant, MD, FACEPSenior Physician Advocate, Office of the CMIO
Reid.Conant@Nuance.com
© 2002-2013 Nuance Communications, Inc. All rights reserved. Page 2
• Nuance Sr. Physician Advocate, Office of CMIOMIO
• Board Certified Emergency Physician
• CMIO, Tri-City Emergency Med. Group
• Dragon Medical 360 Advisory Board Member
• Stanford EM Residency, Jefferson Med.
Professional Background:Reid F. Conant, MD, FACEP
© 2002-2013 Nuance Communications, Inc. All rights reserved. Page 3
Client Map
© 2002-2013 Nuance Communications, Inc. All rights reserved. Page 4
•Physician Documentation Basics•Dragon Medical 360 | Network Edition
• Demo• Lessons Learned
•Implementation Methodology•Questions and Discussion
Agenda
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– PNED Benefits:– Decreased transcription cost– Discrete data capture– Optimized coding– Real-time charting
– PNED Challenges:– MDM and narrative tougher
to capture than with dictationText View
Structured Documentation: Pros & Cons
© 2002-2013 Nuance Communications, Inc. All rights reserved. Page 6
– Macros– Pre-completed Notes (PCN)– Auto-text– Smart Templates– Auto-population
High-value EMR Tools: Optimal Utilization with
Dragon Medical 360 | Network Edition
© 2002-2013 Nuance Communications, Inc. All rights reserved. Page 7
Dragon Medical 360 | Network Edition and Electronic Physician Documentation
DEMONSTRATION
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A successful implementation requires a methodical approach, carefully planning each part of the deployment and coordinating with a cross-functional set of resources
© 2002-2013 Nuance Communications, Inc. All rights reserved. Page 9
Our Methodology
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Training
– You have one chance to make a first impression.
– Follow-up sessions prevent frustrated users and reinforce use.
– Commitment to onsite knowledge is essential.
“I would never go back to life using an EHR pre-Dragon Medical.” – Dr Bruce Berger, Abington Medical Specialists, Abington, PA
© 2002-2013 Nuance Communications, Inc. All rights reserved. Page 11
Driving Adoption
– There is an ongoing need for:– Provider Efficiency Training– Calibration and optimization within your EHR– Chart reviews
– Dragon Customer Advocate will engage, monitor, and track adoption
Once the Professional Services are complete, the Dragon Medical 360 | Network
Edition project continues.
© 2002-2013 Nuance Communications, Inc. All rights reserved. Page 12
Technical Services
Single Sign-On Integration to
Launch and Close Dragon Medical
Publishing Dragon Medical with Citrix
Virtual Desktop Integration
Load balanced Nuance
Management Servers
Home users with WebDAV
Certain architectures require additional installation considerations.
© 2002-2013 Nuance Communications, Inc. All rights reserved. Page 13
• Macros strategy and content• Clinical Documentation transition considerations• Application optimization and fine-tuning• How to achieve benefits of structured
documentation while maintaining efficiency
Your EMR
• Identify key departments• High-value commands; distribution• Specialty-specific customization• Leverage lessons learned • Don’t reinvent the wheel
Dragon Medical 360 | Network
Edition
Workflow Enhancement
© 2002-2013 Nuance Communications, Inc. All rights reserved. Page 14
Thank you
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