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THE LEADERSHIP CHALLENGEHow to Make Extraordinary Things Happen in

Organizations

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THE LEADERSHIP CHALLENGE

Evidence-based research model that asks the question…

“What did you do when you were at your personal best as a

leader?”The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

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Kouzes and Posner Asked..What do you look for and admire in a leader, someone

whose direction you would willingly follow?

• Ambitious

• Broad-minded

• Caring

• Competent

• Cooperative

• Courageous

• Dependable

• Determined

• Fair-minded

• Forward-looking

• Honest

• Imaginative

• Independent

• Inspiring

• Intelligent

• Loyal

• Mature

• Self-controlled

• Straightforward

• Supportive

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• Ambitious 21%

• Broad-minded 40%

• Caring 20%

• Competent 66%

• Cooperative 28%

• Courageous 20%

• Dependable 33%

• Determined 24%

• Fair-minded 42%

• Forward-looking 71%

• Honest 88%

• Imaginative 23%

• Independent 6%

• Inspiring 65%

• Intelligent 47%

• Loyal 14%

• Mature 17%

• Self-controlled 8%

• Straightforward 34%

• Supportive 35%

Source: Kouzes & Posner, 2003

The answer..

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The ideal leader?

Regardless of culture or workplace

• Honest 88%

• Forward-looking 71%

• Competent 66%

• Inspiring 65%

Credibility Trustworthiness

Credibility

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“The Kouzes-Posner First Law of Leadership: If you don’t believe in the messenger, you won’t

believe the message” (Kouzes and Posner, p.38)

“The Kouzes-Posner Second Law of Leadership: You build a credible foundation of leadership

foundation when you DWYSYWD – Do What You Say You Will Do” (Kouzes and Posner, p. 40)

The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Adapted from Kouzes and Posner, 2012)

It’s The Law!

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Words = Actions

Walk the talk

Practice what you preach

Do what you say you will do

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Why The Leadership Challenge?

Evidenced Based - Researched and developed through interviews and case studies for over 30 years.

Continuous Improvement - Over 500,000 surveys taken annually and results tested against the model.

Used worldwide – “culture and industry proof”

But, Most of all - Offers Hope! The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

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Hope for “Normal Folks”…

Observable behaviors

+ Practice

+ Feedback from followers

+ Desire and persistence to succeed

= Effective Leadership

The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

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“The Leadership Challenge is a global campaign to liberate the leader in everyone. We believe that teams, businesses—and even the world—get better when ordinary people enable those around them to achieve extra-ordinary things”.

Kouzes and Posner, 2013

http://www.leadershipchallenge.com

The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

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Countdown..

THE FIVE PRACTICES OF

EXEMPLARY LEADERSHIP

and

THE TEN COMMITMENTS

The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

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The five practices of leadership

Analyzing leadership behavior shows 5 practices of exemplary leadership

The leadership challenge is about how a leader could learn and develop these practices

These 5 challenges lead to transformation

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PRACTICE 5:

ENCOURAGE THE HEART

10.Create a spirit of community

9. Show appreciation for individual excellence

The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

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Encourage the heart

”How do you feel when you are encouraged, recognized and valued for the person you are and the things you

have done?”

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PRACTICE 4:

ENABLE OTHERS TO ACT

8. Increase self-determination and develop competence

7. Build trust and facilitate relationships

The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

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Enable others to act

Every individual holds a competence that is not always completely utilized

Groups have abilities and capacities to cooperate and perform that do not always develop in the best direction

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PRACTICE 3:CHALLENGE THE PROCESS

6. Generate small wins and learn from experience

5. Look outward for innovative ways to improve. Eliminate the dumb things.

The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

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Challenge the process…

…is about challenging the way things are done today in order to be prepared for a

different tomorrow

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PRACTICE 2:

INSPIRE A SHARED VISION

4. Enlist in common vision by appealing to shared aspirations

3. Imagine exciting ennobling possibilities

The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

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Inspire a shared vision

You can not order commitment -

You can only inspire to it

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PRACTICE 1:

MODEL THE WAY

2. Align actions with shared values

1. Find your voice and affirm shared values

The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

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The Leadership Challenge

Assessment ToolsThe Leadership Practices Inventory (LPI)

LPI Individual: is the LPI Self instrument only

The LPI 360 includes two steps:

Step One: LPI Self

Step Two: LPI Observer

Student LPIThe Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

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Next Steps

Incorporating The Leadership Challenge into your personal and professional leadership

development:

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1. Analyze your Results and Share with your Leadership Group.

2. Create an Accountability Loop within your Leadership Group.

3. Going Public with the Data! Get Feedback from a minimum of 2 associates.

Next Steps

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Leadership DevelopmentNext Steps - November

Report out on success of The Leadership Challenge Efforts

Introduce Leader-Manager Profile

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Resources

Kouzes, James M. and Posner, Barry Z. (2012). The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations. 5th Edition. San Francisco, CA: Jossey-Bass Publishers.

Kouzes, James M. and Posner, Barry Z. (2012). http://www.leadershipchallenge.com

Kouzes, James M. and Posner, Barry Z. (2012). The Leadership Challenge http://www.leadershipchallenge.com/about-section-our-customers.aspx

Wiley, John & Sons, Inc. (n.d.). Leadership Practices Inventory (LPI). The Leadership Challenge. Retrieved February 15, 2013 from http://www.leadershipchallenge.com/Leaders-Section-Assessements.aspx