the joy and pain of building with everyone

The Joy and Pain of building with Everyone

Cyd Harrell @cydharrell UX Evangelist, Code for America August 15, 2014

Tiny but mighty

1975 2014

Civic UX publishing

1994 1998

financial services

poetry on the side

2006

ux consulting

the web

2006

ux consulting

OMG parenthood

2004

2011 2012

no more ux

consulting firm

hackathons

Dear CityCamp SF, Hi! Um, please don’t laugh at me or throw me out. I have fun skills to share. Sincerely, Cyd

hackathons

Dear Cyd, Hi! OMG, you can help us do what? Sweet, please stay! Can you bring some friends next time? Sincerely, Civic Hackers

Government  for  the  people,  by  the  people  can  work  in  the  21st  century,  if  we  make  it  work.  

Persuasion through practice JFDI

Standards-based development JFDI

Urban planner

Illustrator

Graphic designer

Front-end engineer

Not pictured: Back-end engineer Ethnographer Urbanist/product manager

The right request

Dear Andrea, Could you possibly conduct 5 short usability sessions for OpenOakland? Sincerely, The OO Crew

Persuasion through practice JFDI

Doing It Wrong

Thanks for listening K$p doing the hard work!