the happy healthy nonprofit: linking self-care and wellbeing to impact
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The Happy Healthy Nonprofit: Linking Self-‐Care and Wellbeing to Impact
Beth Kanter, Master Trainer, Speaker, Author
Cause CampMarch, 2017
Raise Your Hand If …..What is your experience with well-‐being in the workplace?
Not encouraged at all
Employees are encouraged to do it on their own
There are periodic activities for wellness or wellbeing
Our nonprofit has a strategy/plan/policy for a comprehensive programLive Stream Audience:
http://bit.ly/HHNP-‐Poll
• Nonprofit Professionals• Understanding Burnout and Self-‐Care• Creating A Plan
• Nonprofit Organizations• Leadership and Employee Engagement• Culture Change• Nonprofit Case Studies
Slides, Links, and Handouts:http://bethkanter.wikispaces.com/cause-‐camp
What I’m going to talk about …..
Burnout is a state of emotional, mental, and physical exhaustion that occurs when we feel overwhelmed by too many demands, too few resources, and too little recovery time.
The Symptoms of Burnout
Emotional Exhaustion Cynicism DetachmentFatigue Loss of enjoymentInsomnia
PessimismForgetfulnessImpaired concentration IsolationDetachmentIncreased illnessLoss of appetite Lack of Accomplishment
Anxiety ApathyHopelessnessDepression Increased irritabilityAnger Lack of productivity Poor performance
And burnout is sneaky!
The 4 Stages of Nonprofit Burnout
Passion Driven
Passion Waning
Passion Challenged
Passion Depleted
Take the Assessment: http://bit.ly/np-‐burnout
What is Self-‐Care?
Self-‐Care is about revitalization. It includes any deliberate and consistent habits you create to enhance your overall well being.
Beverly Trayner-‐Wenger
List of Standing Desk Resourceshttp://bethkanter.wikispaces.com/walk
Stand Up At Work
We have no downtime52% of smartphone owners check their phonesa few times an hour or more.
Behavior Addiction
Self-Care PlanArea Practice GoalsSphere 1: Self
-‐Get 7-‐9 hours of sleep per night.-‐Eat more fruits and vegetables every day.-‐Get to 10,000 steps per day walking.
Sphere 2: Others
-‐Make a regular date with my partner and/or children – one-‐on-‐one – to give my relationships attention.-‐Divest myself of negative influences, moving consciously away from people who bring me down.
Sphere 3: Environment
-‐Stop what I’m doing at least once a day to go outside.-‐Clear clutter from my office desk
Sphere 4: Work and Money
-‐Take comp time when I’m attending work-‐related evening events.-‐Stand up from my desk every 15 minutes to stretch and walk around.
Sphere 5: Tech
-‐Set up a charging station at the front door for all of my/my family’s digital devices.-‐Keep all my digital devices out of my bedroom and off my dinner table.
• Pair Share: What are some self-‐care activities that you can embrace to build resilience for your nonprofit work?
1 Make It Tiny
2 Find A Spot
3 Train the Cycle
The Secret to Creating New Self-‐Habits That Stick!
BJ Fogg: Tiny Habits Framework
A Simple Way To Practice Mindfulness At Work
-‐Two Minutes of Focusing on Breath-‐Two Minutes of No Agenda
From Self-Care to WE-Care
● Culture ● Employee Engagement● Programs and Activities● Nudges and Cues● Policies, Strategy
Changing An Organizational Culture That Eats French Fries for Breakfast
Organizational leaders model self-‐care and don’t ridicule it, ignore it, or give lip service
When employees are engaged in creating a culture of we-‐care or else there will be either a steak and scotch rebellion or frequent self-‐care abusers
Not a quick fix with tactics or activities, requires patience
Crisis Response Network:Listen and Engage Employees to Shift the Culture
1: FunctioningDo people have what they need to do their job?
2: FeelingsDo people feel appreciated and respected?
3: FriendshipDo people feel connected to one another?
4: ForwardDo people feel like they have opportunities for growth?
5: FulfillmentDo people feel like they are inspired and working towards a higher purpose?
Laura Putnam – 5 F’s Framework
United Way in South Dakota: Moving Together
• Twice daily all staff walk or movement
• Started with listening and engaging with employees
• Wellness coaching and experiment 10 years ago
• Now part of culture
Hazon: Leverage Staff Champions
Wednesday Afternoon Weekly Walk-‐After lunch for 20 minutes to energize and build community
Interfaith Youth Core – Bottom Up and Top Down
• Leadership supported an employee “Giddy” committee
• Feedback on how to improve wellbeing (health, happiness, productivity)
• One idea: “Creativity Time” –three hours per month to visit a museum – employee handbook
• No one used it until Executive Director started to use it
• Fewer absences and sick days• Lower healthcare costs• Higher employee work satisfaction and
retention • Ability to attract top talent when recruiting for
jobs• Higher productivity• Greater ability to handle stressful situations• Ability to meet and exceed milestones• Motivated, resilient workers• Better brand ambassadors• Responsive and engaged staff
Return on Investment
• Does your organization’s culture amplify stress or nurture well-‐being? How can you do more of the latter?
Getting Started
• Be open about self-care.• Staff meeting to do
assessments and create self-care plans
• Accountability buddies• Make small changes and
offer reward/praise• Does not have to cost a
lot of money
Summary• Self-‐care is not just about kale smoothies and massages, it is part of doing the work• Bringing well being into the workplace is all about culture change• A culture of well being requires leadership and employee engagement• Quick fixes don’t work• Benefits include recruiting top talent, retention, reduced health costs, and more• Pick one small self-‐care habit that you can create and build into your life today and courage others in your organization to do the same!
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