the european remote vehicle diagnostics systems market
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© Copyright 2002 Frost & Sullivan. All rights reserved.
The European Remote The European Remote Vehicle Diagnostics Vehicle Diagnostics
Systems MarketSystems MarketInteractive Analyst Interactive Analyst
BriefingBriefing77thth November 2002 November 2002
Anil ValsanAnil Valsan
© Copyright 2002 Frost & Sullivan. All rights reserved.
Agenda• Remote Diagnostics Defined• Market Overview• Market Trends• Key Aspects of Remote Diagnostics• Strategic Impact on Key Participants• Service Evolution• Key Demand Drivers and Restraints• Market Size and Forecasts• Report Highlights• Questions
© Copyright 2002 Frost & Sullivan. All rights reserved.
Remote Diagnostics DefinedThe ability to access the vehicle’s performance parameters and trouble codes in case of malfunction using a wireless network, and provide necessary support services.
Data Centre
Mobile Services
Vehicle Manufacturer
Service Centre
Customer Service Centre
Data Link
Wireless Wired PhysicalType of Link:
© Copyright 2002 Frost & Sullivan. All rights reserved.
Market Overview• Overall market expected
to grow by 39.5 percent during forecast period.
• Number of units installed is expected to be 5.4 million by 2009.
• Market expected to be driven by vehicle manufacturers.
• Significant opportunities for a number of value chain participants.
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2,000
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illio
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ros
2002 2009Revenues
© Copyright 2002 Frost & Sullivan. All rights reserved.
Market and Technology Trends
Market Trends• Revision of
Competition Laws by European Commission
• Issues relating to personal privacy
• New model introduction
• Car culture in the European market
Technology Trends• Initiatives for
standardisation of architecture such as AMI-C, OSGi, ERTICO
• Key emerging technologies such as – 3G – Embedded systems – On-board Vs off-board
systems
© Copyright 2002 Frost & Sullivan. All rights reserved.
Benefits of Remote Diagnostics
• Reduction in warranty costs• Quality aftersales service support to
customers• Relationship with subsequent vehicle
owners• Mobile asset management
© Copyright 2002 Frost & Sullivan. All rights reserved.
Strategic Impact on Key Participants
• Vehicle manufacturers• Aftersales service market• Diagnostics equipment suppliers• Telematics service providers• Tier One suppliers• Software companies
© Copyright 2002 Frost & Sullivan. All rights reserved.
Service EvolutionRemote
Diagnostics
Passive
Proactive Diagnostics
Periodic Continuous
Reactive Diagnostics
Vehicle Initiated Fault Notification
Prognostics
Preventive Maintenance
© Copyright 2002 Frost & Sullivan. All rights reserved.
Key Demand Drivers and Restraints
Drivers• Reduction of warranty
costs• Data for new product
development• Benefits to vehicle
owners• New competition laws
in European Union• Fleet management
benefits
Restraints• Absence of a business
model• High cost of introduction• Confidentiality of vehicle
performance data• Lack of perceived needs
and benefits by consumers
• Threat of obsolescence of constituent technologies
© Copyright 2002 Frost & Sullivan. All rights reserved.
Market Size and Forecasts
Passenger Cars• RVD for passenger vehicles to grow by 38.9 percent
between 2002 and 2009 to touch € 1.8 billion• Number of vehicle manufacturers expected to introduce
between 2003 and 2005• To be initially introduced in the upper-medium, executive
and luxury segments• Remote diagnostics to be packaged along with telematics
services.• Main countries expected to see introduction include
Germany, United Kingdom, France, Sweden and Italy
© Copyright 2002 Frost & Sullivan. All rights reserved.
Market Size and Forecasts (Contd…)
Commercial Vehicles• RVD for commercial vehicles to grow by 59.5 percent
between 2002 and 2009 to touch € 93.4 million• To be initially introduced in the higher tonnage
vehicles• Remote diagnostics to be packaged along with fleet
management applications• Main countries expected to see introduction include
Germany, France, the UK, Netherlands, and the Scandinavian countries
© Copyright 2002 Frost & Sullivan. All rights reserved.
Report Highlights Based on extensive primary and secondary research Detailed roadmap and product life cycle analysis A cost benefit analysis model for evaluating the business
feasibility Forecasts for units, prices and revenues for passenger
and commercial vehicles Includes forecasts for penetration levels for different
vehicle manufacturers Recommendations for key industry participants and
analysis of implications for key industry participants Detailed profiles and initiatives of prominent value chain
participants
© Copyright 2002 Frost & Sullivan. All rights reserved.
Questions?
For further information please contact us
Call: +44 (0) 20 7343 8383
Email: enquiries@frost.com
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