the challenges facing industrious email marketers

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This presentation was delivered at the Australian Direct Marketing Association’s Digital Day in November 2010. It questions whether email truly is dying as well as the importance of using email marketing to build subscriber engagement rather than relying on the easier “batch and blast” approach.

TRANSCRIPT

The challenges facing industrious email

marketers

Blair Cooke

Database Marketing Director

Fairfax Digital

The end is nigh for email…

…apparently

Source: The Collaborative Future

http://www.exacttarget.com/sff

Lazy email marketing

Batch and blast approach

Little interest in relevance

Not much thought given to engagement

Meaning bigger lists are required

Instead we should be inquisitive

and engage our subscribers

Add value to their experience

Create a conversation

Trust

Engender loyalty

You are not as sexy as you think you are

The hidden cost of email

“The greatest danger to email’s viability as a communications channel comes from marketers who don’t respect the channel or their customers and subscribers.”Loren McDonald, Silverpop

Blair Cooke

Database Marketing Director

Fairfax Digital

LinkedIn: http://www.linkedin.com/in/blaircooke

Twitter: @WiseMouth

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