the challenge of change: the journey to 2020

C H A L L E N G E O F

H A N G E

BUILDING SUCCESSFUL PARTNERSHIPSWINNING IN THE NEW WORLD OF WORK

Trade 1950

Research 1960

Phone Calls 1980

e-Mail 1994

SMS 2001

Mail 1970

/Weeks

/Days

/Minutes

/‘Now’24x7/+4 000 000 sec

Instant/+16 000 000 000 day

24 2014/Constant

Globalised

No Barriers

Tech-filled

Cooperative

Idealised

Stressed

2020 x44

Specialisation

Collaboration

Brand relevance

Customers

People/Teams

Innovation

The world is changing very fast. Big will not beat small anymore.

Now the fast are beating the slow

We’ve got to find better ways & new business models to find revenue…

PAST

+ PRESENT = FUTURE

PRESENT + DIFFERENT

= FUTURE

reactivity versus

pro-activity

Success is acontinuous new recipe:

a magnificent culinary offering

Always on, available,

different &

changing

Be close to your customers, because

those are the folks who have the money

Your competitors are never going to send you

any money

new directional

trends

7

Innovate solutions not Don’t expect constant growth

from unchanged markets, goods & services

1

Never turn a blind eye to ethics, safety or the environment

2

Unyielding integrity – a consistency in actions, values, brand, principles, behaviours & outcomes

3

Never allow poor situations to persist or go

unchallenged : strive for excellence

4

Deliver without compromise or

excuses 5

Listen, respectfully, to colleagues & customers

6

7 Forge trusted

teams & relationships through actions, words & deeds

How on earthdo we manage

all this change?

We must constantly confront ourselves in order to achieve growth & deal

with the issues of the day

C H A L L E N G E O F

H A N G E

T H A N K Y O Umichael@theothermichaeljackson.com