the atlas of new librarianship r. david lankes

THE ATLAS OF NEW LIBRARIANSHIP R. David Lankes

Presentation by He Tian

INTRODUCTION TO THE ATLAS

THE FOUNDATIONS OF ATLASFINDING A CENTER IN THE DYNAMICA NOTE ON RHETORIC

NAVIGATING THE FUTURE

THE ATLAS• WHAT IS THE ATLAS? --is a topical map represented by a

series of agreements in relation to one another organized into a series of threads. While there are many terms are discussed in detail throughout the Atlas—Agreement, Relationships, Threads, Map, and Atlas.

• HOW TO NAVIGATE THE ATLAS?--the Atlas is divided into three major components: the map, threads, and agreement supplements. If the Atlas is seen as course, the map is the syllabus, the threads are the lectures, and the agreement supplements contain the accompanying readings and discussion materials.

THE ATLAS• READERS OF THE ATLAS -- Practitioners (librarians in the field) -- LIS scholars -- LIS students -- Members, communities, public• LIMITATION OF THE ATLAS --it lays out a broad framework and a direction,

but it does not go into the specifics of all skills mentioned.

--the Atlas is mainly reflecting the North American perspective.

MISSION

Importance of a

Worldview

The Mission of Librarians is to

Improve Society through Facilitating

Knowledge Creation in their

Communities

Ability to change

LONGTITUDE EXAMPLE

Importance of Theory and Deep Concepts

CONVERSATION THEORY

Conversants

Language

Credibility

Memory

Agreements

CONVERSATION THEORY

Important of Theory and Deep Concepts

Knowledge is Created through

Conversation

OTHER INFORMATION CONCEPTS AND THEORIES

Dialectic Theories

Sense-Making

Motivation Theories

Constructivism

Learning Theory

Motivation

Postmodernism

CREATING A NEW SOCAL COMPACT

Evolution of the Social Compact

THREAD CONCLUSION

A place where new knowledge is created

Further a knowledge based society

KNOWLEDGE CREATION

Library Instruction

Selective Dissemination of Infor

mation

Knowledge

Means of Facilitation

Knowledge is Created through

Conversation

Knowledge

Conversation

Theory

Libraries are in the Knowledge Business therefore the

Conversation Business

Knowledge is Created through

Conversation

The Mission of Librarians is to

Improve Society through

Facilitating Knowledge

Creation in their Communities

KNOWLEDGE IS CREATED THROUGH CONVERSATION

CONVERSATION THEORY-- Back–and–Forth :Two people (or organizations, societies, or even parts of oneself) engage in a back-and forth dialogue over time.

Conversant

Service is

Not

Invisibility

Language

Evolution of Systems

Conversation Theory

CONVERSATION THEORY

--“Conversants” are cognizing agents that seek agreement.-- Conversants can be within us or external to us.

A librarian plays an active role in thatconversation.

-- L0 (directional) --L1(adding specific words or phrases)

How systems work and how to make them efficient.

• There is a transformation: user is a part that outside of a system to participate in the system and become a part of system.

SYSTEMVIEW

• The basic premise of user-based design is simple—you first seek to understand the problem the user is trying to solve; you then build a system that meets those needs.

USER-BASED DESIGN

•“2.0 approach” •User systems provide a lot of limited functions that can be easily combined by members with little existing structure.•Members essentially build system around themselves, combining little applets of functionality(posting text, adding tags to photos, giving someone’s blog posts a thumbs up) together to form a grander whole.

USERSYSTEMS

Agreements

Memory

Artifacts

Annotations

Cataloging Relationships

Death of Documents

Invest in Tools of creation over Collection of

Artifacts

Source Amnesia

Limitations of Tagging

Entailment Mesh

Brother Brother BROTHER BROTHER

SCAPES---Scape is a conceptual digital reference software system that embodies concepts of Conversation Theory. --- It seeks to recast the digital reference process from the foundations of conversation, rather than the tradition of the reference desk. --- We give our members a big table from which to work. The librarians not only has the question the member is asking, but the librarians can see the table of what members have already looked at and even how they are conceptualizing their worldview on the topic.--- This system can perform all sorts of functions, such as finding other people who may share common relationships or finding a path through agreements and lead to unexpected outcomes.

REFERENCE EXTRACT

A credibility engine -- It takes the resources that librarians see as credible, and

uses them to help members find credible information on the Internet.

Advantages-- Members perceive the information they get from libraries

are highly credible.-- By linking this into ongoing reference activities in libraries,

we have a built-in way to keep new coming in and built-in mechanisms for diversity (reference at academic libraries, government, public, schools, etc).

--We can link this system right into a Scape to suggest new connections and resources.

We facilitate the creation of knowledge and by doing so we

improve society.

Now with the foundations of Conversation Theory

under our belts, we know that being in the

knowledge business, we are in the conversation

business.

We engage in conversation business, we

help shape them, we support

them, and we even capture the results of them

to enrich our communities.

LIBRARIES ARE IN THE KONWLEDGE BUSINESS, THEREFORE THE CONVERSATION BUSINESS

TRUE FACILITATION MEANS SHARED OWNERSHIP

Means of Facilitation

True Facilitation

Means Shared

ownership

Members not Patrons

or Users

ACCESS

Publisher of Community

Meeting SpacesShared Shelves

with the Community

KNOWLEDGE

Library Instruction

Needs for an

Expanded Definition of

Literacy

GamingSocial Litera

cyKnowledge

ENVIRONMENT

Physical Safety

Cultural SafetyIntellectual

Safety

MOTIVATION

• Intrinsic Motivation

• Extrinsic Motivation

MOTIVATION

ExtrinsicIntrinsicMotivation

Motivation Theories

Means of Facilitation

THREAD CONCLUSION

Means of Facilitation boils down to:

Getting them to a conversation knowing what they are doing

Help them feel safe ＆ compelled to participate

Successful Facilitation helps a member find their story

COMMUNITIES

The Mission of Librarians is to

Improve Society through

Facilitating Knowledge

Creation in their Communities

Pressure for Participation

Hybrid Environment

Different Communities

Librarians Serve

Digital Environment

Physical Environment

Boundary Issues

DIGITAL ENVIRONMENTInternet Model

ExampleInfrastructure Providers

TCP/IP

Application Builders

Open Source

Information Service

Web 2.0

User

CREDIBILITY

From Authority to Reliability

Authoritative versus

Authoritarian

Putting It All Together: The Participatory Digital Library

• Physical Environment --- Topical Centers with Curriculum --Aid like conversations to progress from agreement to

agreement by putting like conversations together.

--Part of facilitation is guiding members from their current state of knowledge a new state, agreement by agreement. They will be willing to follow if they trust us, or we can provide consistently trustworthy guides.

--Curriculum depend the nature of the community being served and the conversation. It improves usage and outcomes, and it makes assessment much easier.

Hybrid Environment

• Hybrid environment: the seamless interaction of the digital with the virtual.

(i.e. millions of cars get stopped by red lights controlled by intelligent transportation management systems that seek to mediate crowed roadways. ＆Through ATM machines, the digital world of finance is translated into paper money…).

Public

Academic

Government

Special

School

Archives

Go to the Conversation

Different communities

Librarians Serve

Pressure for Participation

Different Communities Librarians Serve

i.e. Free Library of

Philadelphia

EntrepreneuriumWri

ting CenterMusic

Center

Public

Access: can the

academic communi

ty get to

the necessary conversations

?

Knowledge: do the

librarians

provide the

necessary

knowledge servic

es and

training to access and participate

in conversatio

ns?

Environment: do

the librari

ans provi

de suffici

ent safeguards

for member

privacy

and acade

mic freedom?

Motivation: how

do the librari

ans encourage

knowledge creation in the

domains

taught, and are

members of

the community required to use

library services?

Academic

• ASSESSMENT ---Assessment, it is a constant means to ensure the success of

ourselves and the members we serve. --- There are two sets of criteria for assessment: one for the

librarian and one for the member. For the librarian, we need to evaluate how well we facilitate:

Access

Knowledge

Environment

Motivation

How well did you provide access to service and conversations?

How well did you instill the necessary knowledge to engage in these conversations?

Did you provide a safe environment?

How effectively did you motivate the member to create knowledge?

• ASSESSMENT ----For the member, we need to assess the knowledge-

creation process and outcomes:

Conversants

LanguageAgreements

Memory

Did the member effectively access conversant?

Did the member’s language move from L0 to L1?Did the member build a workable set of agreements to solve his or her problems?

Are these agreements integrated into their larger knowledge?

ASSESSMENT

Mapping Conversations---mapping conversations is a way to identify community conversations and their priorities. First, it is important that this is a process that should be conducted with members and the community you seek to serve.

• Step1: identify key member groups• Step 2: identify key conversations within and across the

member groups. • Step 3: identify regularities in the conversations• Step 4: map any existing librarian services• Step 5: assign a value to the potential benefit librarians can

bring to the conversations.• Step 6: assign a value to the potential value the conversations

have to the librarians.• Step 7: align librarian services to the high-priority

conversations.

Access:

providing students and facul

ty acce

ss not only

to relevant material

s, but to

online

services and experts.

Knowledge: provide students with an information literacy curriculum and map

to the existing curricula of the sch

ool.

Environment:

uphold

core values of intellectu

al freedom

within a

constrain

ed polic

y environment.

Motivatio

n: work with internally motivate

d students and faculty, as well as

clear extrinsic motivatio

n through

assignments and

possibly

grading.

School

TRULY DISTRIBUTED DIGITAL LIBRARY----We must insist that the library is the heart of the campus or community; we must become the circulatory system. We must be the vital flow of knowledge and services that permeates our communities. When you are in town hall, you are in the library. When you are in a classroom, you are in the library. When you are in the hospital, courtroom, coffee shop, or theater, you are in the library.

IMPROVE SOCIETY

IMPROVE SOCIETY

The Mission of Librarians is to

Improve Society through

Facilitating Knowledge

Creation in their Communities

Importance of Action

and Activism

Service

Leadership

Policy

Creation a New Social Compact

Creating a Agenda

Innovation

Social Justice Issues

Service Service is Not Invisible

The work you do has an impact!

Learning

Openness

Intellectual Freedom

and

Safety

Intellectual Hones

t Not Unbiased

Ethics

CORE VALUES

• SOCIAL JUSTICE ISSUES• POLICY --- Democracy and Openness Overshadowed by Technology

• INNOVATION --- Innovation versus Entrepreneurship

• CREATING AN AGENDA --- Risks of Data

• LEADERSHIP --- Obligation of Leadership

THREAD CONCLUSION

A Noble Profession

Don’t undersell what we do !

LIBRARIANS

We cannot have good libraries until we first have good librarians– properly, educated, professionally recognized, and fairly rewarded

---- Herbert S. White

CORE SKILLS

Ambiguity is Essential for Professional

Work

Ability to Work in Interdisciplinary Teams

Transition of

Traditional SkillsLIS Educatio

n

Importance of

Technical Skill

s

Core Skills

The Mission of Librarians is to

Improve Society through

Facilitating Knowledge

Creation in their Communities

TRANSITION OF TRADITIONAL SKILLS --- From a function view to a worldview

INFORMATION ORGANIZATION --- Cataloging Relationships --- Evolution of Integrated Library Systems (pictures)

INFORMATION SEEKING ---It is insufficient to simply seek out information

for a member. It is facilitating knowledge within the member from what was found.

PUBLIC SERVICE --- Public service is really anything in a library that isn’t

directly about artifacts and has become a sort of dumping ground for nonaccess functions.

--- Reference work includes reference transactions and other activities that involve the creation, management, and assessment of information or research resources, tools, and services.

COLLECTION DEVELOPMENT --- Community as Collection --- Issues of Institutional Repositories

ADMINISTRATION --- Warehousing Functions --- Shelving --- Circulation

IMPORTANCE OF TECHNICAL SKILLS --Digital technologies allow us to reach and interact with our

communities in new and better ways. --The tools at our disposal for facilitating conversations have

a digital component, even if this is not immediately obvious. --Computing and network technologies allow for greater

collaboration with more diverse partners.

AMBIGUILTY IS ESSENTIAL FOR PROFESSIONAL WORK -- This is the nature of knowledge creation and

conversations.

ABILITY TO WORK IN INTERDISCIPLINARY TEAMS

Relation to other

DomainsInformation

Science

Getting Past the L v I Debate

Communication

Computer Science

Humanities

Education

Paraprofessionals

LIS EDUCATION

Core Skills LIS Education

Recognize a School as a

Participatory Network Shift in

Innovation from

Academy to Ubiquity

Curriculum of Communication and Change over Traditional Ideas

of Leadership

Increase Friction in the

ProcessNeed to

expand the Educational

Ladder

• LIS EDUCATION --- Shift in Innovation From Academy to Ubiquity --- Co-Learning • INCREASE FRICTION IN THE PROCESS --- Every Course Has Symposia and Practica• CURRICULUM OF COMMUNICATION AND

CHANGE OVER TRADITIONAL IDEALS OF LEADERSHIP

--- Recognize a School as a Participatory Network --- From School to School of Thought --- Avoiding the Florentine Dilemma

• NEED TO EXPAND THE EDUCATIONAL LADDER --- Bachelor of Information and Instructional

Design --- Need for an Executive Doctorate --- Institute for Advanced Librarianship Idea --- Vital Roles of Mentors

OBLIGATION OF LEADERSHIP AND THREAD CONCLUSION• All of these tasks (facilitation, mentorship, and learning) are

the new collection development of new librarianship.• We mediate their disputes, aid their learning, and ultimately

lead them to a better place. We do so through facilitating knowledge creation driven by our values and implemented with our skills.

• We provide access to conversations, we instill the baseline knowledge needed to engage in these conversations, we do this in a safe and inspiring environment, and we do this in line with their motivation.

• Code, shelves, artifacts, and even degrees: there are the armor and weapons of our fight against ignorance and intolerance. It is with faith that we look to the future: faith in ourselves, faith in our colleagues, and an abiding faith in our communities.

THREADS POSTSCRIPT

• PRACTITIONERS

• LIBRARY AND INFORMATION SCIENCE SCHOLARS

• STUDENTS

• MEMBERS

• THE WHOLE COMMUNITY OF LIBRARIANSHIP

Works CitedLankes, R. David. The Atlas of New Librarianship.Cambridge, MA: MIT, 2011. Print.

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