the art of qbs qualifications-based selection (qbs): procuring intellectual services the smart way...
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The Art of QBS
Qualifications-Based Selection (QBS):
Procuring Intellectual Services the Smart Way
Claude Paul Boivin, ACEC Canada
Title #1
When Hiring An Engineer, ChooseQuality and Avoid Fall Economies
Title #2
Title #3
The High Cost of Cheap Design
We Have Met The Enemy And
He Is Us
Pogo, 1972
Title #4
Generic MissionStatement
“We exist to make our
member firms more successful!
What guarantees success?
• Client gets quality • Client gets value• Client gets a product designed
to last
How to guarantee success?Client selects the right design
team– Qualified Engineers
Choosing the Right People is an Art
Intellectual services, such as engineering expertise, cannot be procured in the same way as commodities
like pencils and paper.
Would you choose your heart surgeon based on the lowest
price?
You would not hire an employee basedon the lowest salary proposed, wouldyou?
Then why allow engineers to beselected on price, especially
withPeople’s health and safety
often at stake?
Why are these facilities so successful?
• Well-designed• Well-built• Well-maintained
Qualifications-Based Selection (QBS)
Means…
• Accountability • Transparency• Effective use of public funds
QBS for Public Procurement Means…
• Quality• Value • Savings
Select a Firm Based On…
• Proven performance• Technical excellence• Proposed approach • Personnel and resources• Applicable knowledge or
experience• Understanding of client’s needs
The right team for the right project
Good Design Means Savings
QBS Means Quality
Selection focuses onclient’sneeds
Quality
Enemies of our Industry and Profession
• Low price bidding
• Reverse auctions
Benefits of (QBS)
A) Results in appropriate and wise
investment at design stage which:
• Fosters creativity
• Selects best design team and most appropriate technology
• Provides long-term value by reducing construction and life-cycle maintenance costs
B) Places emphasis on the client’s objectives and expectations of quality, well adapted to current conditions and future trends.
C) Provides a transparent selection system that focuses on competence, creativity and proven performance.
DANGERS of low-bid selection
A) Results in low investment at design stage which:
• Discourages innovation and evaluation of alternative approaches
• Results in use of less experienced personnel and fewer resources devoted to the project
• Leads to missed opportunities for savings in construction and life-cycle maintenance costs
B) Places emphasis on acceptable standards instead of expected quality
C) Selection focuses on lowest possible effort and lowest call on intellectual, conceptual and design resources.
The High Cost of Cheap Design
• Low use of available resources• Lost opportunity for innovation• Long-term higher cost
Low value
Low Price Means…
QBS Process
1. List qualified consultants2. Request proposals3. Select firm 4. Confirm scope 5. Negotiate fee based on
confirmed scope
Did You Say “Negotiate the
Fee”?
Best case scenario for both parties– Expected services
performed within client budget
– Fair and reasonable fee
Who Supports QBS?
• FIDIC – QBS is the optimal way to select a consultant
• United States government - QBS is the law (Brooks Act)
• The Canadian Council of Professional Engineers (CCPE), which defends the public interest
Top Ten Reasons for QBS1. High Quality2. The Experts you Need 3. Savings4. Sound Public Policy5. More Cost Certainty6. Transparency 7. Fees Correlate to Services8. Competitive Merit Based Process9. Better Scope Definition10.Opportunities for Innovation
WhatCan You Do?
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