tcs presentation

TRANZUM COURIER SERVICE

INTRODUCTION

Ever since its inception in 1983, TCS Pakistan has continued to lead, the courier and logistics service industry in Pakistan through innovation, pioneering spirit, commitment and passion.

Came as a domestic courier company.Starting with just 25 shipments.

INTRODUCTION

TCS with its international look now caters South Asia with over 2000 locations in Pakistan. TCS Pakistan has also largely helped redefine the very path and direction for the entire industry to follow.

TCS has wide network of 140 offices

2 dedicated chartered planes including Boeing 737, 187 fully equipped modern satellite-tracked ground vehicles, 3000 plus couriers and more than 6000 employees.

INTRODUCTION

TCS provides express and logistics services in the C2C, B2B and B2C segments.

TCS head office building is strategically located near Hajj Terminal at Karachi airport.

Airport allow efficient movement of Express and Logistics within Pakistan and Worldwide.

VISION STATEMENT "TCS will be recognized and respected as professional, innovative,

profitable information, and knowledge based logistics/services enterprise, with the objective of growing into a regional and global player, with emphasis on the Middle East, Europe and North America"

MISSION STATEMENT "The TCS People will however be encouraged to be open to unconventional

ideas and services and recognize new trends at very early stages"

BUSINESS SCOPE

“We are catering to the need of “delivery” of promises.

A promise to deliver your time define and sensitive documents safely”.

TCS CORE VALUES

QualityTCS people should direct every effort to deliver

maximum value and satisfaction to our customers.

Profitability through Efficiency Efficiency will be the hallmark of TCS people to

optimize profitability and growth.

TCS Core Values(Cont’d)

EthicsNothing unethical shall be practiced

by TCS people in relation to our

customers and the world at large.

JusticeJustice to be the guiding principle of TCS people.

REGIONS

350 Cities in PakistanNetwork divided into three regionsSouth Region (Karachi, Quetta, Sukkur,

Hyderabad)North Region (Lahore, Faisalabad, Multan)Central Region (Rawalpindi/Islamabad,

Gujranwala, Peshawar)

MARKETING CHANNELOff line advertisement franchise are itself it’s marketing channels

delivering to customer value

Distribution Channel CASH BUSINESS CORPORATE

BUSINESS

(Through walk –in) (Through Account)

BIKES LESS THAN 2 KGS

EXPRESS MORE THAN 2 KGS

OFFICES

OVERLAND SHIPPING

CARGO

GENERAL COURIER INDUSTRY

FUNCTIONS AND APPLICATIONS

International courier serviceDomestic courier expressOverland expressOctaraIntianaVisatronix

INTERNATIONAL COURIER SERVICETCS provide various international documents and

parcel services.

Freight Express

Red Box

Student Express

DOMESTIC COURIER EXPRESS

Mail management service MMSTCS provides overnight expressSame day deliveryFragile & Special Handling ExpressHoliday DeliveryOut of service areaEconomical Red Boxes

Gift deliveryGourmet cake Floral bouquetsSweets PerfumeMango Tango

OVERLAND SERVICE

Warehousing and Distribution (W&D).Fleet Solutions.Door to door pickup and delivery.Refrigerated cargo handling service also

available .

Independent business unit Event managementPublicationsMarketing and Corporate serviceGovernment & NGO Sector in Pakistan & UAE

Umrah Travel

Working VisaStudy VisaVisit Visa

COMPETITOR AND THEIR BUSINESSES

General Courier Segment (Express)1.Leopards2.OCS3.TNT

Heavy Equipment Segment1.DHL2.Fed-

Ex3.UPS4.TNT

Gift Delivery

1.OCS

LEADING INDICATORTechnology

Speed/time delivery

Trust

Price consciousness

WHAT DO CUSTOMER WANTTime deliverySpeed ReliabilityBrand imageMinimum priceDealing with customersFlexible paymentInsurance courageMoney back guarantee

Awards and Achievements

Super Brands Award 2008-09

Consumer Choice Award-2010

Brands Icon Award

Awards and Achievements

‘Brands of the Year’ Award

ISO 9001:2000 Certification

Earned Goodwill in Canada