tcia accreditation gives your tree care company: an assessment based on tree care industry practices...

TCIA Accreditation gives yourTCIA Accreditation gives yourtree care company: tree care company: An assessment based on tree An assessment based on tree

care industry practicescare industry practices A blueprint for future successA blueprint for future success Improvements in business Improvements in business

operation, service quality, and operation, service quality, and safetysafety

A high-bar credential for A high-bar credential for your companyyour company

TCIA Accreditation 3 Steps: TCIA Accreditation 3 Steps:

1.1. EnrollEnroll

2.2. Use the Accreditation Use the Accreditation Checklist and CD to Checklist and CD to prepare.prepare.

3.3. Schedule a Site VisitSchedule a Site Visit

A high-bar credential for A high-bar credential for your companyyour company

Why should my Why should my company get company get accredited ?accredited ?

““Just think about the tree care companies Just think about the tree care companies you compete with . . . How many have good you compete with . . . How many have good reputations? How many treat trees and reputations? How many treat trees and clients ethically? How many have good clients ethically? How many have good safety records? Accreditation lets our safety records? Accreditation lets our clients know that there truly is a difference.”clients know that there truly is a difference.”

Randy Owen, PresidentOwen Tree Service, Attica, MI

Why should my Why should my company get company get accredited ?accredited ?

Let clients Let clients know your know your company is company is

professional.professional.

In 2009 Detroit International Airport – In 2009 Detroit International Airport – DTW added Accreditation as a requirement DTW added Accreditation as a requirement in their bid specifications.in their bid specifications.

In 2010, the City of Warren, MI added In 2010, the City of Warren, MI added Accreditation as a requirement in their bid Accreditation as a requirement in their bid specifications.specifications.

Why should Why should my my

company company get get

accredited ?accredited ?

SafetySafety

There were 84 fatal and 44 non-fatal There were 84 fatal and 44 non-fatal occupational accidents reported in the media occupational accidents reported in the media and brought to TCIA’s attention in 2012, in and brought to TCIA’s attention in 2012, in the U.S. the U.S.

Why should Why should my my

company company get get

accredited ?accredited ?

SafetySafety

1. The Accreditation Program helps you 1. The Accreditation Program helps you set up and use a safety program. If you set up and use a safety program. If you already have one, the Accreditation already have one, the Accreditation process provides a review. process provides a review.

Why should Why should my my

company company get get

accredited ?accredited ?

SafetySafety

2. The Accreditation Program helps you 2. The Accreditation Program helps you document your safety program. If the document your safety program. If the worse does happen, you should be able worse does happen, you should be able to prove that you have an active safety to prove that you have an active safety program and that employees are trained. program and that employees are trained.

How can Accreditation help my company ?How can Accreditation help my company ?

““Accreditation helps the whole company look in the mirror and Accreditation helps the whole company look in the mirror and find ways to improve. It’s human nature when you’re busy to find ways to improve. It’s human nature when you’re busy to come up with excuses and to let some things slide. Accreditation come up with excuses and to let some things slide. Accreditation gives you a real structure to pull all the random pieces of your gives you a real structure to pull all the random pieces of your business together and to find any pieces you might be missing. business together and to find any pieces you might be missing. Everyone at our company is working as a team to get and stay Everyone at our company is working as a team to get and stay Accredited.”Accredited.”

-- Chris Frank, Owner, C.L. Frank & Co., Northampton, MA

How can Accreditation help my company ?How can Accreditation help my company ?

Accreditation helps your company to get and stay organized, Accreditation helps your company to get and stay organized, something your clients will notice. something your clients will notice.

In 2009, Smith College in Northampton, MA added Accreditation In 2009, Smith College in Northampton, MA added Accreditation as a bid specification requirement.as a bid specification requirement.

Accreditation helps municipal and large clients tooAccreditation helps municipal and large clients too

Municipalities and other agencies have specified accreditation as a Municipalities and other agencies have specified accreditation as a way to improve their RFP/contracting processes. They have way to improve their RFP/contracting processes. They have reported that Accreditation reduces applications and awards to reported that Accreditation reduces applications and awards to unqualified companies that often cannot complete their unqualified companies that often cannot complete their obligations. Recent examples:obligations. Recent examples:

City of Chicago - 2012City of Chicago - 2012NYC Central Park Conservancy - 2013NYC Central Park Conservancy - 2013

How can Accreditation help How can Accreditation help me as the owner ?me as the owner ?

““Accreditation enabled me to Accreditation enabled me to become more aware of areas of my become more aware of areas of my business that I had neglected. I business that I had neglected. I found gaps, and quite frankly, it was found gaps, and quite frankly, it was easy to fill them. I see the future easy to fill them. I see the future needs and demands of my business needs and demands of my business in a new way and am planning for in a new way and am planning for that future. Accreditation is the that future. Accreditation is the process behind the saying, ‘Make process behind the saying, ‘Make your plan, follow your plan.’”your plan, follow your plan.’”

-- Robert Brudenell, The Natural Way, Inc., Englewood, Colorado

How can Accreditation help How can Accreditation help me as the owner ?me as the owner ?

In 2005, shortly after being In 2005, shortly after being Accredited, The Natural Way had a Accredited, The Natural Way had a random visit from OSHA, they did random visit from OSHA, they did not receive a citation.not receive a citation.

Once I enroll my company, Once I enroll my company, how do we get Accredited?how do we get Accredited?

1. Use the checklist to compare 1. Use the checklist to compare what you already have in place as what you already have in place as a company.a company.

2. Identify what you need to add.2. Identify what you need to add.

3. Use the CD to find info and 3. Use the CD to find info and templates.templates.

Once I enroll my company, Once I enroll my company, how do we get Accredited?how do we get Accredited?

4. Optional: You may mail-in items 4. Optional: You may mail-in items to TCIA, we will review and start to TCIA, we will review and start your report.your report.

5. Once you are ready, schedule a 5. Once you are ready, schedule a site visit.site visit.

6. The auditor will send a report 6. The auditor will send a report with your status.with your status.

How does TCIA help me get How does TCIA help me get Accredited?Accredited?

TCIA has developed an Approved TCIA has developed an Approved Accreditation Auditor and Accreditation Auditor and Consultant program. Consultants Consultant program. Consultants are available to help by phone, are available to help by phone, email, or at your company.email, or at your company.

TCIA-approved Auditor- TCIA-approved Auditor- ConsultantsConsultants

John IurkaJohn Iurka

TCIA-approved Auditor- TCIA-approved Auditor- ConsultantsConsultants

Randall McDonaldRandall McDonald

How does TCIA help me market How does TCIA help me market Accreditation?Accreditation?

TCIA has developed a marketing CD TCIA has developed a marketing CD you receive once Accredited.you receive once Accredited.

TCIA has a consumer TCIA has a consumer website/consumer search engine: website/consumer search engine: TreeCareTips.orgTreeCareTips.org

TCIA works to promote Accreditation TCIA works to promote Accreditation daily.daily.

Accredited companies have Accredited companies have collaborated to produce some of the collaborated to produce some of the best results with TCIA assistance.best results with TCIA assistance.