tcc list of appendices v1 658723 gsmdms

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11. Appendices

1.1 Appendix # 1

Sample E-mail Request from CCA, Chicago to Submit a Claim

bmslzs, 30/04/12,
This is a sample email re: handling queries, right? Please rename accordingly.
admin, 04/05/12,
This is not an inquiry only request to submit claim

1.2 Appendix 2

Sample E-mail Request from Tokyo Office to Submit a Claim

admin, 04/05/12,
Already included in the “processing claim”
bmslzs, 30/04/12,
We need not include those sample emails that were already reflected in the body of our procedures unless for those documents that we would like to fully show for better appreciation of the users of the manual. For this sample though, this is just a sample email so I think it might be more ideal to have it reflected in the procedure for ‘processing claims’ if it’s not yet there

1.3 Appendix 3

Sample E-mail Request from other Local Office to Submit a Joint Claim

1.4 Appendix 4

Sample Supporting Facts

admin, 04/05/12,
Included.
bmslzs, 30/04/12,
I could not recall that we have mentioned this “joint claim” in any of the procedures. Please include this also in the Def of Terms section

1.5 Appendix 5

Sample Memorandum

bmslzs, 30/04/12,
Is this the whole page of the memo? Please check
admin, 04/05/12,
Yes, this is the full page.

1.6 Appendix 6

Template Email on Client Credit Questions

1.7 Appendix 7

Sample Draft Claim

1.8 Appendix 8

Sample Rule 5E Spit-Off Application

admin, 04/05/12,
included
bmslzs, 30/04/12,
Can we also include this in our Def of Terms please?

1.9 Appendix 9

Sample of Brief Inquiry

1.10 Appendix 10

Sample Response to CCA Inquiry

1.11 Appendix 11

Sample Follow-up Email on Pending Claims

bmslzs, 30/04/12,
Pls see previous comment re: sample emails. If it would be possible to just reflect these kinds of emails in the body of procedures, that might be more useful and ideal.
bmslzs, 30/04/12,
Similar to the other samples provided above, kindly show the content of the attachment. Also, kindly check whether or not this sample

1.12 Appendix 12

Sample WIP Report

1.13 Appendix 13

Sample Weekly Status Report

1.14 Appendix 14

Sample Pending List

1.15 Appendix 15

Links to Additional Reference Materials in BakerWeb

1.15.1 Client Credit Site

http://na.bakerworld.com/Global/GS/service/ClientCredit/Pages/Home.aspx

1.15.2 Client Credit Rules, Interpretations and Procedures

http://na.bakerworld.com/Global/GS/service/ClientCredit/Client%20Credit%20Rules%20Interpretations%20%20Procedures/Forms/AllItems.aspx

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