super product ownership - product ownership at usastaffing

Richard Cheng Bridget DongarraSuper Product OwnershipCreating and Scaling Product Ownership in the Federal Government

Bridget Dongarra

• Product Owner and Manager at OPM

• CSM, CSPO, PMP• 14 years with USA Staffing• 4 years of experience

implementing Agile in Government

• Bridget.dongarra@opm.gov • www.linkedin.com/pub/bridget-do

ngarra/4/48a/441/

Richard Cheng - @RichardKCheng

• Agile trainer & coach • CST, CSM, CSPO, CSP, SPC, PMP,

PMI-ACP• Founder & executive committee

member of Agile Delivery for Agencies, Programs, and Teams (ADAPT)

• Experience in Federal and commercial Agile transformations

“To modernize the federal retirement system … the Office of Personnel

Management is taking a new tack that focuses on incremental changes*.”

Quote from former OPM Director John Berry in an Interview with Federal News Radio*http://www.federalnewsradio.com/86/1937813/OPM-Director-John-Berry-promises-big-changes-for-

hiring-retention-retirement

05/01/23

The Federal Government’s job board Manages accounts and profiles for all Federal applicants

OPM’s Talent Acquisition System for agenciesPrimary interface for hiring managers and HR professionals

OPM’s online assessment batteries available for 75+ occupational series and customized assessments for high-stakes testing

6

Agile Programs @ OPM

USA Staffing

• Product Owner

• Scrum Master

• Architect• 4 BI Developers

• 2 Cognos Admins

• 3 Business Analysts

• Product Owner

• Scrum Master

• Architect• 9 Developers

• 5 Business Analysts

• Product Owner

• Scrum Master

• 2 Architects

• 5 Developers

• 3 Business Analysts

• Product Owner

• Scrum Master

• Data Warehouse Architect

• 2 ETL Developers

• 1 Technical Analyst

• 1 Tester/ SQL Expert

• 1 BA

• Product Owner

• Scrum Master

• Architect• 9 Developers

• 3 Business Analysts

USA Staffing Scrum Teams-Super Product Owner-

• Communications Lead

• DBAs• Sys Admins

• 508 Lead• Security Lead

• Test Coordinator

• Testing Support

• Automated Testing

• Deployment Team

Discussion

Discuss your thoughts on pros and cons regarding USA Staffing’s scaled structure.

• Educate stakeholders about Agile

• Invest in communication resources

• Increase and frequency and depth of communications for transparency

• Foster self-organization between teams

• Extend the Agile/Scrum process to include customer and stakeholders

USA Staffing: Scaling Agile with Stakeholders

Discussion

1.Discuss patterns of effective Product Ownership on Federal programs

2.Discuss struggles with Product Ownership in Federal Programs

Feds as Product Owners!

Federal Product Ownership

Project Management vs. Product Management

Qualities of a Good Product Owner

1. Bandwidth2. Power3. Knowledge4. Interest5. Direction

Product Owner Activities

Work with the Scrum team

Work outside

the Scrum team

•Work with SMEs, Stakeholders,

Customers•Understand needs•Validate Product

Product Backlog

Refinement

•Create PBIs•Split PBIs•Reorder the Product Backlog

Product Owner

Agile Value Proposition

Recap

Scale with Stakeholders

• Educate• Communicate• Be transparent• Self-organize• Extend Agile to Stakeholders

Product Ownership

• Bandwidth• Power

• Knowledge• Interest• Direction

Contact Information

Richard K Chengrichard.cheng@excella.com703-967-8620http://www.excella.comTwitter: @RichardKCheng

Bridget DongarraUSA Staffing, US Office of Personnel Management202-553-1319/ Bridget.Dongarra@opm.gov

Agile and Federal Contracts

Agile and Federal Contracts

Acquisition / Procurement

Contracting professionals:•Work early and often with the business•Training and coaching

RFP/RFQ:•State desired outcome, not SOW•Smaller, shorter contracts•Past experiences based on results, not knowledge

Governance•Shift away from approval before start to acceptance when complete•Govern outcomes and milestones, not work and sequencing