speech business communication
Post on 21-Jan-2015
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Drafting
Speeches
The expression of or the ability to express thoughts and feelings by
articulate sounds.A person's style of speaking.
Good speech habits may be considered soft skills in the
marketplace,
Slang, street talk and bad grammar can give customers the impression
you are not a professional organization
Employees must be able to convey instructions, orders and guidelines to other employees in a clear and
concise manner
The ability to speak well is related to the ability to listen well too.
Employees who cannot listen well cannot perform well, because
many instructions are relayed by managers verbally
Business speeches can be important when it comes to
promoting a new achievement or product.
Audience. First, determine who your audience is and customize your writing
accordingly. High school students hearing about a great literary figure or a historical
event will have a somewhat different vocabulary and level of knowledge than
would a graduate class in literary analysis. Avoid terms or jargon the first group is
unlikely to understand, and don’t dumb it down for those who are in the know.
Purpose and message
Brainstorming (an idea or way of solving a problem )It may take you some time to figure out just what the purpose and main message of your speech will be, especially if
you have a lot of diverse knowledge about your subject.
Categorize. Your brainstorming session should yield several areas that will be subcategories of your
main message
Attention grabber. Remember your audience will not be feeling any of
the anxiety you are likely to fee
Introduction. Body. Conclusion
Questions. Be sure to allow enough time for your audience to
ask questions.
Practice, practice.
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