solving it management problems

Solving IT Management ProblemsMay 13, 2009

© 2009 Lead Change Group

Current State

www.laslo.net © Orin Optiglot - Flickr

© 2009 Lead Change Group 2

© 2009 Lead Change Group

The Good• 46% are satisfied in their

job vs. 26% in 2006

The Bad• Nearly three-quarters said

their organization has been affected by the recession

• 52% cited increased work-related stress as a result

• 38% agree there has been a rise in office politics

Source: Chartered Institute of Personnel and Development© Roman Milert - Fotolia.com3

© 2009 Lead Change Group

What’s the Answer?How can you manage the relationships necessary

to implement the change you need?

Manage: The act, manner, or practice of managing; handling, supervision, or control.

Relationships: A state of connectedness between people.

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© 2009 Lead Change Group

Leadership

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© 2009 Lead Change Group

Leadership• “Leadership is influence plain and simple”

John Maxwell

• "The first responsibility of a leader is to define reality. The last is to say thank you. In between the two, the leader must become a servant and a debtor. That sums up the progress of an artful leader." - Max DePree

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© 2009 Lead Change Group

Teams

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© 2009 Lead Change Group © Topshot - Fotalia

Relationships On Purpose

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Exist for a Reason• Clear Purpose• Offensive• Highest and Best• Mutual

Appreciation

© Kenny Miller on Flickr

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© 2009 Lead Change Group

Diverse Strengths

• Value differences• Manage weaknesses

• Do you know?• Allow for differences

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Shared Mental Model• Who’s doing what?• Accountability• Responsibility• Goal-focused

© jim.greenhill on Flickr

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© 2009 Lead Change Group

Flex with Circumstances

• Goal first• Team second• Delegate• Succession

Plan

© Mark Sebastian on Flickr

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© 2009 Lead Change Group

Share Rewards• Others first• Variety• Objective • Reward for

performance• Career opportunities• Praise

© Steve & Jemma Copley Flickr

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© 2009 Lead Change Group

What is a good team?• Exist for a Reason• Have diversity of roles and strengths• Have a shared understanding of roles and

responsibilities - mental model• Flex with circumstances - Agility• Share the benefits of the achievements to

the members

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© 2009 Lead Change Group

Resources• Seminar June 2, 2009• Strengthsfinder 2.0 by Tom Rath• Leadership Challenge by Kouzes & Pozner• A Sense of Urgency by John Kotter • Tribes by Seth Godin• Anything by Patrick Lencioni• www.mindtools.com• www.leadchangegroup.com

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© 2009 Lead Change Group

QuestionsNow What?

Register for the Full Day Class 6/2/2009

For further discussion:Mike Henry(918) 376-3100mike@leadchangegroup.comwww.leadchangegroup.com

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