social media usage in brand marketing
Post on 23-Feb-2016
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SOCIAL MEDIA USAGE IN BRAND MARKETINGGROUP 3: Gabi Browne, Rahel Gebremeskel, Sabrina Husain, Charlotte Steddum, Paige Warmus
Principle FindingsCollege students interact with brands on
Facebook and Twitter
What types of brands do students follow?
Music (30%) News (29%)
Top 3 brands UNC students follow:1.
2.
3.
Recommendations: Keeping up with the Millennial generationBrands should update their websites (e.g.,
tweets) as often as new information becomes available
Why?The number one reason students like/follow a brand is for news and
information40% of students use Twitter on a
daily basis
Recommendations: The Importance of Music and News Brands
Music and news companies should especially have an engaging presence in
social media
Why?Music and news companies are the types of brands students are most interested in
following/liking
LimitationsMore research should be conducted to determine if results are representative of UNC students and college students as a whole
76% participants women, 24% men
Limitations Convenience sample, with quota
sampling Cannot prove causality
Goal
Research Question 1: Do students at UNC-Chapel Hill use
Facebook and/or Twitter?
Research Question 2: What brands are most followed or liked
on Twitter and Facebook by students at UNC-Chapel Hill?
Research Question 3: What are the incentives for students to
follow or like brands on Twitter and Facebook?
Methodology - WhoCollege Students at UNC-Chapel HIll
Methodology - WhatOnline Survey using a Convenience
Sample
Methodology - How
We focused on answering three questions:- Are UNC students using social media?- Are they interacting with brands on social media?- What are their reasons or incentives for
this interaction?
Methodology - How
Specifically, 5 broad categories for brands:
Music, Sports, Technology, News and Government
6 Reasons/Incentives for Interaction:
News & Information, Coupons & Specials, Job & Internship Opportunities,
Entertainment, Interaction, and Brand Loyalty
ResultsOur Sample Convenience sample of UNC students
76% female, 24% male
ResultsDefining a Brand
We used the American Marketing Association definition of "brand"
"A brand is a name, term, design, symbol or any other feature that identifies one seller’s good or service as distinct from those other sellers."
ResultsBrand Involvement
An overwhelming majority use social media daily57% like brands on FB, 44% follow on Twitter
ResultsWhat do students "like" to follow?
In addition to the top 3 write-in responses (ESPN, CNN, UNC), many students noted following retail stores.
Q12: Why do you like/follow brands?
MusicNewsSportsTelevisionOther
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