skillsoft presents the welch way management program
Post on 27-Jan-2015
107 Views
Preview:
DESCRIPTION
TRANSCRIPT
© 2014 Skillsoft Ireland Limited
© 2014 Skillsoft Ireland Limited
Presented by: Neil ChappellTel. 506 462 1311
Date May 2nd 2014
© 2014 Skillsoft Ireland Limited 2
Product PortfolioContinuous leadership learning for employees at all levels of the organization
Best MindsIn Business
• Leadership Advantage
• Competency based paths
• Reinforce or complement learning in competencies
• Performance support
• Cadenced, outcome-based programs
• Core management and leadership competencies
• A fully functional, time-tested, formal management development program
• Courses, LDC, Books, KCs ExecSummaries, ExecBlueprints
• Blend best-of-breed assets with existing programs
• Often used for individual learning
© 2014 Skillsoft Ireland Limited 3
The ‘Power of Many’ Skillsoft offers solutions that help to mobilize ALL employees around what matters most to create an unprecedented level of organizational momentum and agility.
We Make it StickWe make continuous learning possible and embed it into the culture and workflow of your people. They develop constantly with a practical approach for today’s busy leader.
The Best Minds in BusinessYour people learn from the very best minds in business and leadership – the most recognized business thinkers, consultants and CEOs - including Jack Welch, Marshall Goldsmith, Stephen Covey and many more
Skillsoft and Leadership
Not for a day, a week, a month, or even a year, but for life through immersive training and continuous reinforcement
© 2014 Skillsoft Ireland Limited 4
Introducing “Welch Way”Skillsoft is excited to announce a strategic partnership with the Jack Welch
Management Institute to offer the Welch Way
© 2014 Skillsoft Ireland Limited 5
Jack Welch’s singular business insights that provide a proven game plan for success , which cuts through theory and gives users practical, immediate actionable management skills
Timeless Teachings
Immediate Applicability
Interactive Learning
What is the “Welch Way”
If you could have Jack Welch coach your team, wouldn’t you take him up on it?
© 2014 Skillsoft Ireland Limited 6
Immersive management development program
• Branded thought leadership
• Programmatic, cadenced, structured
• Actionable learnings
• Aligned to proven core management principles
© 2014 Skillsoft Ireland Limited 7
One of the world’s most reputed and celebrated CEO’s
Achieved epic results in 21 years as CEO of GE – market capitalization had a 30-fold increase of more than $400 billion
Named "Manager of the Century" by Fortune magazine.
More active in business than ever as an author, advisor, speaker and television commentator
Head of Jack Welch, LLC, serves as Senior Advisor with private equity firm, Clayton, Dubilier & Rice and an advisor to IAC (Interactive Corp)
Executive Chairman of Jack Welch Management Institute at Strayer University
About Jack Welch
© 2014 Skillsoft Ireland Limited
“I believe the desire and ability of an organization to continuously learn from any source anywhere, and rapidly convert this learning into action, is its ultimate competitive advantage.”
Jack Welch on learning
© 2014 Skillsoft Ireland Limited 9
Welch Way’s initial offering focuses on the most mission-critical dimensions of management through six comprehensive programs:
Leadership in Action
Change Management
Creating a Winning Strategy
Managing Your Team
Finance for Managers (available Q2)
Operational Excellence (available Q2)
Welch Way Programs
The Welch Way is a management training program that delivers battle-tested business techniques you can put into action immediately
© 2014 Skillsoft Ireland Limited 10
Each of the six programs is divided into modules focused on mission-critical management skills and comprise:
Jack Welch keynote videos
Reflective questions
Video-based core content
Playbooks for actionable steps
Assessments
Coach’s, facilitator, participant guides
Approximately 8-10 hours of content
per program
Welch Way Program Structure
Takeaways A Plan of Action
© 2014 Skillsoft Ireland Limited
Leadership in Action: Course Outline Example
• Mission Statements that Work – Your Roadmap to Winning
• Motivating Your Team with Mission and Behaviors• Managing Your People for Performance• Hiring Great People• Getting Every Brain in the Game• Qualities of Great Leaders• Candor: Getting to What Matters• Going with your Gut: How to Make the Tough Calls• Building a Learning Team• Rewarding Risk• Celebrating Success
© 2014 Skillsoft Ireland Limited
Facilitator, Coach & Participant Guides
12
© 2014 Skillsoft Ireland Limited
Three unique guides for each unique role: Participant, Facilitator and Coach’s Guides are provided by Learning Consultant upon program implementation.
These guides direct the key players through each step of the program via checklists, calendars, discussion questions, facilitation tips—and more!
In addition to the guides, additional support services are available. Ask your Learning Consultant for information.
13
Welch Way Guides: Overview
Skillsoft ensures that each organization is set up for success by providing all players in the Welch Way program the unique level of support required to immerse learners and implement learnings.
© 2014 Skillsoft Ireland Limited
Client Team Roles
Welch Way Executive
Sponsor(s)(3 – 4 hours over the
program)
Typically the contract decision maker; provides
executive direction
Appoints the client team
Participates in the development of the
measurement strategy
Attends program reviews
Engages leadership and program participants
Welch Way Project Leader
(Pre-implementation 25% FTE; post implementation
10% FTE)
Client-side central point of contact.
Partners to set implementation
timelines, ensures deliverables are
met, and monitors progress
Serves as the primary program
contact post-implementation
Participates in program reviews
Welch Way Coaches
(15 minute/week/coachee)
Review the Coach’s Guide.
Coach participants through the program by helping your coachee tie
personal objectives back to the
organization's strategic objectives Review the Program Charters
created by coachees
Check in with coachees
throughout the program
Observe how coachees
leadership skills evolve. Provide
meaningful feedback, positive recognition, and helpful ideas for
course correction
Welch Way Program
Facilitator & Marketing
(90 minute/week*)
Distributes facilitator,
participant & coach’s guides.
Organizes and conducts program kick off, mid-point check in and final
meeting with participants per
Facilitator’s Guide.Partners with the Learning Strategist
to design the marketing plan
then customizes and distributes the marketing collateral
Participates in program reviews
Skillport or LMSAdministrator
(Pre-implementation 25% FTE; post
implementation 10% FTE)
Attends virtual admin training
sessions
Manages learner database
Assigns Welch Way content to
Runs usage reports
* Time commitment for the facilitator will increase during the program depending on the number of cohorts.
© 2014 Skillsoft Ireland Limited
Facilitator’s Guide: Overview
Designed for the Client Program Leaders and Facilitators
Provides a guide to:
Configure the program Ensure program success Set up and run a kick off
meeting Host a mid-point check in
meeting Host a final debrief meeting Continue the journey Includes Discussion
Questions Provides a recommended
Program Calendar
15
© 2014 Skillsoft Ireland Limited
Facilitator’s Guide
Everything a facilitator needs to successfully set up and run the program, including: Configuration
instructions Facilitator tips Checklists
16
© 2014 Skillsoft Ireland Limited
Facilitator Guide: Discussion Questions
Suggestions for weekly discussion questions that drive deeper engagement
Questions can be discussed during weekly cohort meetings, or emailed to participants as virtual conversation starters or ideas for self-reflection
17
© 2014 Skillsoft Ireland Limited
Facilitator Guide: Program Calendar
Provides a recommended cadence that can be modified to meet each unique group’s needs
Includes detailed time commitments per week (in minutes) to: Sets clear timing
expectations for participants
Allows participants to plan accordingly
18
© 2014 Skillsoft Ireland Limited
Provides a program overview so coaches and executive sponsors are aware of the contents
Allows coach to be knowledgeable about program contents even if they’re not participants themselves
Encourages coach to engage in coaching conversations with participants
Outlines behaviors to watch for relevant to each section in the program
Provides discussion questions for coaches to leverage in coaching conversations
19
Coach’s Guide: Overview
© 2014 Skillsoft Ireland Limited
Coach’s Guide: Coaching in the “Experience the Program” Phase
For each program section, coach can quickly and easily: Follow along via short description of concepts covered in section Learn about new leadership behaviors to anticipate and
encourage Access discussion questions or topics to guide coaching
conversations
20
© 2014 Skillsoft Ireland Limited
Participant Guide: Overview
Provides an overview of the program structure and includes a program calendar
Checklists outline expectations and actions for each section of the course
Encourages participants to collaborate with each other and with their coaches
21
© 2014 Skillsoft Ireland Limited
Weekly checklists help participants stay on track
Weekly calendar Includes detailed time commitments per week (in minutes) to: Sets clear timing expectations Allows participants to plan
accordingly
22
Participant Guide: Checklists & Calendars
© 2014 Skillsoft Ireland Limited
In addition to guides, teams are also provided with a brief (2 page) document that allows participants, coaches and sponsors to:
Outline success Identify learning
opportunities Set goals for the program
Participants are encouraged to complete their Program Charter prior to program start, and then review and reflect on this tool during and post-program
23
Program Charter Tool: Overview
© 2014 Skillsoft Ireland Limited
Welch Way Services
© 2014 Skillsoft Ireland Limited 25
Core services are included in the price of the product and offered by the account Learning Consultant
On-going client support including implementation, alignment, marketing and measurement
Implementation Services: LMS/Site set-up support Client Community ID creation Connect client to purchased program guides (Facilitator, Coach and
Participant guides) Access to Administrator training Ensure client schedules kick-off, mid-point and final call
Welch Way Core Services
© 2014 Skillsoft Ireland Limited 26
The Program Services offering comprises 10-15 hours of virtual implementation and facilitation service, per Welch Way program.
The Skillsoft Consultant will:
Welch Way Program Services
Guide administrators on implementation of program logistics: Site set up, program assignment, customization of Quick
Reference Guide Review all program support materials with client:
Program overview, best practices, and delivery tips Participant, Facilitator and Coach’s Guides, and Program
Charter Tool Best practices for inGenius/social collaboration tool, and
Game Changer activity review Conduct all 3 program calls with program participants:
Kick off call, Mid-point call & Final call Conduct call with Coaches to review their role and Guide Conduct Final Q&A/Readiness call with client sponsors Train the Trainer capability (at no extra cost)
Conduct program with “client trainers” as participants (includes leading a “Practice Session with Trainers”)
© 2014 Skillsoft Ireland Limited 27
Skillsoft Experts Run & Manage The ProcessSkillsoft Consultant executes all customer responsibilities for implementation, program management and administration, per WW Program:
Welch Way Turnkey Solution Services
• Strategic planning and participant selection • Staggered schedule coordination and cohort
management• Pre-launch marketing and communications• Champion and Coach preparation• Kick-off presentations to each cohort
(max of 25 participants in each cohort for increased engagement and collaboration)
• Progress tracking and reporting• Weekly reminder email and social learning prompts• Facilitation of collaborative sessions (mid-point and
end-point)• Post-program performance impact surveys at 3 and 6
months
© 2014 Skillsoft Ireland Limited 28
WW Services Features Core
ServicesProgram Services
Turnkey Services
Virtual client logistical deployment support including: Access to program materials, site set up, admin training, marketing
Review of all supporting materials with client including delivery best practices
Strategic planning, participant selection and program management, on behalf of the client
Conduct Practice Session with client trainers
Conduct Coaches meeting
Conduct Kick-off, Mid-point and Final program meetings
Staggered schedule coordination and cohort management
Progress tracking and reporting
Send weekly reminder email and social learning prompts
Conduct final Q&A Session with Client Sponsors
Post-program surveys, at mutually convenient times
© 2014 Skillsoft Ireland Limited
Welch Way Partners
Customers from every industry are seeing immediate, game-changing results.
© 2014 Skillsoft Ireland Limited
Thank You!
30
top related