signature sales & service makeover - grand geneva resort & spa
Post on 29-Nov-2014
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Signature Worldwide and Grand Geneva Resort & Spa
How Signature and a Few Post-It Notes Can Create Legendary
Service
a goal for you to achieve each day, can help revolutionize your customer service experience EVERY DAY!
• Every Grand Geneva Associate is trained to implement three specific goals during every shift.
• Our resort is already Grand but with every department having Signature’s help, our property can go from Grand to
Post-Its to Create Legendary Service
• The following tips give us TEN opportunities to make a POSTIVE impact on a guest’s stay
• When these tips are partnered with Signature training, our Resort will achieve great success!
A Grand Room would be nothing without
service!
We would love for Signature to GROW with our company!
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