settling in activity book v1.1 121011
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A Settlement Course for the AMEP
Activity Book
SETTLING IN
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ii
Settling In
Version 1.1 October 2012A Settlement Course for the AMEP
ISBN 978-0-7306-5710-1
Commonwealth of Australia 2011This work is copyright. You may download, display, print and reproduce thismaterial in unaltered form only (retaining this notice) for your personal,non-commercial use or use within your organisation. Apart from any use aspermitted under the Copyright Act 1968, all other rights are reserved.Requests for further authorisation should be directed to the:
Commonwealth Copyright Administration
Copyright Law BranchAttorney-Generals DepartmentRobert Garran OfficesNational Circuit Barton ACT 2600Fax: 02 6250 5989Email: commonwealth.copyright@ag.gov.au
Disclaimer:While the Department of Immigration and Citizenship and its contributors haveattempted to ensure the material in this book is accurate at the time ofrelease, the book contains material on a range of matters that are subject toregular change. No liability for negligence or otherwise is assumed by thedepartment or its contributors should anyone suffer a loss or damage as a
result of relying on the information provided in this book.
ACKNOWLEDGEMENTSProduced by the AMEP Flexible Learning Network (AFLN). The AFLN deliversAMEP/distance/e-learning services on behalf of the Department of Immigrationand Citizenship. The AMEP is a Commonwealth Government program.
For more information about the AMEP, visithttp://www.immi.gov.au/living-in-australia/help-with-english/amep
Images 2011 Photos.com, a division of Getty Images. All rights reserved.
Images from Australian Citizenship Our Common Bondand Our Common BondA Course in Australian Citizenshipreproduced with permission from theDepartment of Immigration and Citizenship.
Images reproduced with permission from AMES.
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iii
Introduction iv
Getting started v
Themes 1-3 with activities and sendbacks 1
Themes 4-6 with activities and sendbacks 61
Themes 7-9 with activities and sendbacks 111
Answers 161
Congratulations 191
Contents
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iv
Welcome to Settling In
The course will help you with some of the basic information you need to settle into your new life in Australia.
The course contains
presentations on 9 settlement themes in English, Arabic, Dari, Mandarin, Tamil and Vietnamese
activities based on the presentations
references to more information in Beginning a Life in Australia.
You will have regular contact with your teacher during the course.
Introduction
Settling In
English Presentation
Mandarin Presentation
Arabic Presentation
Vietnamese Presentation
Dari Presentation
Tamil Presentation
1. Learning English
2. A new life
3. Health
4. Money
5. Housing
6. Transport
7. Education8. Work
9. Law
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v
For each theme:
1. Watch and listen to the presentation in your language, if available, or in English.
2. Read the script in your language, if available, or in English while you listen again.
The key words are in bold.
3. Read more about the theme in Beginning a Life in Australiain your language or in English.
The last slide of each theme tells you where to find the information.
4. Do the activities at your certificate level, Certificate 1 or Certificate 2 and 3.
You can check your answers at the back of the book.
After 3 themes:
5. Complete the sendback pages and send them to your teacher.
6. Talk to your teacher on the telephone.
Now start with Theme 1 Learning English.
Good luck!
Getting started
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1
Theme 1: Learning English
In this presentation you will learn more about:
Learning in the Adult Migrant English Program (AMEP)
Learning as an adult
Learning pathways
You will hear about:
Slide 2 The Adult Migrant English Program (AMEP)
Slide 3 Learning in the AMEP
Slide 4 Learning about living in AustraliaSlide 5 Learning English
Slide 6 Learning as an adult
Slide 7 Learning activities
Slide 8 Learning on your own
Slide 9 Learning at a distance
Slide 10 Your learning pathway
Slide 11 More information
SETTLING IN THEME 1 Learning English
Welcome to Settling In
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2
Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
migrants
refugees
510 hours
extra hours
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
migrants
refugees
510 hours
extra hours
2. The Adult Migrant English Program (AMEP)
English for migrants and refugees
510 hours Extra hours
The Adult Migrant English Program or AMEP helpsmigrants, refugees and humanitarian entrants to improvetheir English language and to settle and find work in Australia. The Australian government funds the AMEP.
In the AMEP you can learn English for 510 hours or until you reach a functional or intermediate level of English.
If you have had difficult experiences before coming to Australia, or only a small amount of formal schooling, youmay be able to get extra hours. This applies to refugees and humanitarian entrants only.
Certificate 1
SETTLING IN THEME 1 Learning English
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3
Certificate 2 and 3
Activity 1
Choose words from the box to complete each sentence.
1. The AMEP helps _______________, refugees and humanitarian entrants to _______________
their English.
2. The Australian _______________ funds the AMEP.
3. You can learn English until you reach a _______________ or_______________ level of English.
4. _______________ and humanitarian entrants may be able to get extra hours.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
migrants
refugees
510 hours
extra hours
improve
government
functional
intermediate
governmentfunctional
intermediate
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Write in full.
Acronym Words
AMEP
SETTLING IN THEME 1 Learning English
government improve intermediate
Refugees migrants functional
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3. Learning in the AMEP
Classes
Distance Learning Home Tutor
Childcare
There are a number of different ways you can learn in the AMEP. You can attend full or part timeclasses in the dayor evening.
You can study at home by enrolling in aDistance Learning course. If you study by Distance Learning, a teacherwill support you by phone and by email.
You can also study at home with the help of aHome Tutor who meets with you for an hour a week.
If you have children under school age, your AMEP service provider can arrange freechildcare while you are inclass.
4
Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
class
Distance Learning
Home Tutor
childcare
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
class
Distance Learning
Home Tutor
childcare
Certificate 1
SETTLING IN THEME 1 Learning English
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5
Activity 1
Choose words from the box to complete each sentence.
1. You can attend full or ______________ ______________classes in the day or evening.
2. If you study by Distance Learning, a teacher will ______________ you.
3. You can also study at home with the help of a Home ______________.
4. Your AMEP service provider can arrange free ______________ while you are in ______________.
Activity 2Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
class
Distance Learning
Home Tutor
childcare
part time
support
support
support
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Certificate 2 and 3
SETTLING IN THEME 1 Learning English
support part time childcare
Tutor class
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4. Learning about living in Australia
The settlement course
Help from the teacher Everyday English
In the AMEP you will learn English and you will also learn about living in Australia.The settlement course thatyou are doing now will give you information about beginning a new life in Australia.
In your English course, your AMEP teachers will help you with the information and the English you need for lifein a new country. For example, you will learn how to make appointments, fill in forms and apply for a job.
You will also learn the everyday English you need to talk to other people in Australia.
6
Activity 1
Circle the words in bold in the script.
Activity 2
Write the key words in your language.
Key words in English Your language
the settlement course
teachers will help you
everyday English
Activity 3
Copy the key words in English.Cover the words.
Write the words.
Check your words.
Key words Copy Write
the settlement course
teachers will help you
everyday English
Certificate 1
SETTLING IN THEME 1 Learning English
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7
Activity 1
Choose words from the box to complete each sentence.
1. The Settlement Course will give you _____________ about beginning a new _____________ in
Australia.
2. Your AMEP teachers will help you with the English you need for life in a new______________.
3. You will learn how to make _____________, fill in forms and ______________ for a job.
4. You will also learn the ____________ ____________ you need to talk to other people in Australia.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
the settlement course
teachers will help you
everyday English
information
life
country
appointment
apply
supportsupport
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Certificate 2 and 3
SETTLING IN THEME 1 Learning English
appointments information apply
everyday English life country
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5. Learning English
The Certificates in Spoken and Written English(CSWE)
Settlement information English skills
In the AMEP you will study for a Certificate in Spoken and Written English or CSWE. If you are beginning tolearn English you will study at Level 1. If you know some English, you will study at Level 2. If you have moreEnglish, you will study at Level 3. There will be regular assessments so the teacher can check what you have learnt.
The English classes teach you the skills you need to improve your English. Most classes also include thesettlement information covered in this Settlement Course. There is information about starting a new life inAustralia, including health, housing, Australian law, education, leisure, community, work, learning English, transportand money.
As you are learning about settlement in Australia, you will developskills in speaking, listening, reading and writingin English.
8
Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
Certificate
settlement information
English skills
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
Certificate
settlement information
English skills
Certificate 1
SETTLING IN THEME 1 Learning English
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9
Activity 1
Choose words from the box to complete each sentence.
1. In the AMEP you will study for a _______________ in Spoken and Written English.
2. There will be regular ______________ so the teacher can _______________ what you have learnt.
3. The English classes teach you the skills you need to _______________ your English.
4. As you are learning about settlement in Australia, you will _______________ skills in speaking,
listening, reading and writing in English.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
Certificate
settlement information
English skills
assessment
check
improve
develop
support
supportsupport
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Write in full.
Acronym Words
CSWE
Certificate 2 and 3
SETTLING IN THEME 1 Learning English
develop improve check
Certificate assessments
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6. Learning as an adult
Life experience
Active learning AMEP counsellor
As an adult learner you have your life experience, your knowledge and your skills to help you. However, learningas an adult in an Australian classroom might be different from what you have done before.
In Australia teachers expect adult learners to take an active role in their own learning. This means that teacherswill ask you to participate in class activities and encourage you to ask questions and to give feedback in the class.Teachers will also help you with your learning plan and give you ideas for how to practise English at everyopportunity.
You can talk to your teacher or to an AMEP counsellor if you have any questions about your learning.
10
Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
life experience
active learning
AMEP counsellor
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
life experience
active learning
AMEP counsellor
Certificate 1
SETTLING IN THEME 1 Learning English
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11
Activity 1
Choose words from the box to complete each sentence.
1. You have your life experience, your ________________ and your skills to help you.
2. Teachers expect _______________ learners to take an ______________ role in their own learning.
3. Teachers will ask you to ________________ in class activities and ________________ you to ask
questions and to give ________________ in the class.
Activity 2Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
life experience
active learning
AMEP counsellor
knowledge
adult
participate
encourage
feedback
support
supportsupport
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Certificate 2 and 3
SETTLING IN THEME 1 Learning English
active knowledge participate
feedback adult encourage
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7. Learning activities
Learning in small groups
CDs, DVDs and computers Excursions
AMEP English classes are designed to give you as much opportunity as possible to practise the English you needfor everyday life. In class you will often work in pairs or small groups with other students. This gives you morepractice in using English.
You may also use technology to practise the English you are learning withCDs, DVDs and language programs onthe computer.
Teachers may also take you on excursions to important places in the community. You will get information aboutthese places and practise English with your classmates and the teachers.
Certificate 1
12
Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
small groups
computer
excursion
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
small groups
computer
excursion
SETTLING IN THEME 1 Learning English
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Certificate 2 and 3
technology practise classmates
community opportunity
13
Activity 1
Choose words from the box to complete each sentence.
1. AMEP English classes give you as much __________________ as possible to
__________________ the English you need for everyday life.
2. You may also use __________________ to practise the English you are learning.
3. Teachers may also take you on excursions to important places in the __________________.
4. You will practise English with your __________________ and the teachers.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
small groups
computer
excursion
opportunity
practise
technology
community
classmate
supportsupport
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
SETTLING IN THEME 1 Learning English
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8. Learning on your own
Making progress
Watching television Using the local library
Using a computer
Although the time you have in the AMEP course is limited, there are many extra things you can do at home or in thecommunity to help you make progress in English. You can keep notes and study what you have learnt. You canmake lists of new words and phrases and practise spelling and memorising them.
You can watch television in English and listen to the pronunciation of English words. You can take opportunitiesto practise your English with people you feel comfortable with.
You can use the local library to borrow books, CDs, DVDs and magazines in English.
You can use English language learning programs on thecomputer. If you dont have a computer, you can use oneat the library.
Certificate 1
14
Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
make progress
watch television
local library
computer
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
make progress
watch television
local library
computer
SETTLING IN THEME 1 Learning English
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Certificate 2 and 3
spelling programs memorising
pronunciation progress
15
Activity 1
Choose words from the box to complete each sentence.
1. There are many extra things you can do at home or in the community to help you make
__________________ in English.
2. You can make lists of new words and phrases and practise __________________ and
__________________ them.
3. You can watch television in English and listen to the __________________ of English words.
4. You can use English language learning __________________ on the computer.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
make progress
watch television
local library
computer
progress
spell
memorise
pronunciationprogram
support
support
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
SETTLING IN THEME 1 Learning English
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9. Learning at a distance
Distance Learning
Teacher support Home Tutors
If you cannot attend an AMEP English class, you can enrol in the AMEPDistance Learning program with aDistance Learning teacher. This means that you can study at home with special learning materials.
The teacher will support you by sending you the materials in the mail or you can study on the computer. You willsend back some of your work to the teacher who will check and assess it. The teacher will phone or email youregularly to talk about your progress.
If you need extra support with your Distance Learning course, you may be able to have aHome Tutor to meet withyou once a week to help you practise your English.
Certificate 1
16
Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
Distance Learning
teacher support
Home Tutor
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
Distance Learning
teacher support
Home Tutor
SETTLING IN THEME 1 Learning English
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Certificate 2 and 3
check learning materials phone
email practise
17
Activity 1
Choose words from the box to complete each sentence.
1. You can study at home with special ________________ ________________.
2. The teacher will ________________ and assess your work.
3. The teacher will ________________ or ________________ you regularly to talk about your
progress.
4. You may be able to have a Home Tutor to help you ________________ your English.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
Distance Learning
teacher support
Home Tutor
learning materials
check
phone
email
practise
supportsupport
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
SETTLING IN THEME 1 Learning English
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10. Your learning pathway
AMEP counsellor
Individual Pathway Guide (IPG) The future
Before you begin your AMEP learning you will talk to anAMEP counsellor. The counsellor will help you make thebest use of your time in the AMEP.
In the AMEP all students have an Individual Pathway Guide or IPG to help them plan their learning in the AMEPand plan their pathway after the AMEP. The AMEP counsellor will help you fill in your IPG.
Towards the end of your AMEP studies, the counsellor will contact you again to check that you know what to do inthe future and where to go if you want to do more study or get a job.
Certificate 1
18
Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
AMEP counsellor
Individual Pathway Guide
future
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
AMEP counsellor
Individual Pathway Guide
future
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Certificate 2 and 3
counsellor Pathway fill in
contact plan
19
Activity 1
Choose words from the box to complete each sentence.
1. The ____________________ will help you make the best use of your time in the AMEP.
2. All students have an Individual ____________________ Guide or IPG to help them
____________________ their learning in the AMEP.
3. The counsellor will help you ____________________ ____________________ your IPG.
4. The counsellor will ___________________ you again to check that you know what to do in the future.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
AMEP counsellor
Individual Pathway
Guide
future
plan
fill in
contact
support
supportsupport
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Write in full.
Acronym Words
IPG
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20
11. More information
You can find out more about
the Adult Migrant English Program (AMEP) in the chapter Help with English
in Beginning a Life in Australia.
SETTLING IN THEME 1 Learning English
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Welcome to Settling In
21
Theme 2: A new life
In this presentation you will learn more about:
Australias diversity
Making contact
Settling in
You will hear about:
Slide 2 Using your language
Slide 3 Help in your language
Slide 4 Many communities, shared valuesSlide 5 Freedom and a fair go
Slide 6 Making contact
Slide 7 Greetings
Slide 8 Communicating
Slide 9 Settling in
Slide 10 Adjusting
Slide 11 Getting started
Slide 12 More information
SETTLING IN THEME 2 A New Life
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22
Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
language
radio
television
Migrant Resource Centre
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
language
radio
television
Migrant Resource Centre
2. Using your language
Languages in Australia
SBS radio and television Migrant Resource Centres
Many of the people who live in Australia are migrants or the children of migrants, so there are people here who canspeak your language.
SBS radio and SBS television broadcast programs and the news in many languages.
You can also contact the Migrant Resource Centre in your area and local ethnic organisations for informationand advice on settlement issues in your language.
Certificate 1
SETTLING IN THEME 2 A New Life
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23
Activity 1
Choose words from the box to complete each sentence.
1. Many of the people who live in Australia are ________________ or the children of migrants.
2. SBS radio and SBS television ________________ programs and ________________
________________ in many languages.
3. You can also contact local ethnic organisations for information and ________________ on
________________ issues in your language.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
language
radio
television
Migrant Resource
Centre
migrant
broadcast
the news
settlementadvice
support
support
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Certificate 2 and 3
broadcast migrants advice
settlement the news
SETTLING IN THEME 2 A New Life
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24
Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
Translating and Interpreting Service
interpreter
at the doctor
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
Translating and Interpreting Service
interpreter
at the doctor
3. Help in your language
Translating and Interpreting Service (TIS )
Interpreters At the doctor
If you need help in your language, there is a Translating and Interpreting Service or TIS. The TIS phonenumber is 13 1450.
To use a TIS interpreter, ring the number and tell the operator which language you speak. The operator will contactan interpreter in your language to help you. The interpreter will translate what you say into English and what theother person says into your language.
Use TIS for important situations where you cannot communicate, for example,at the doctor or at the estate agent.
Certificate 1
SETTLING IN THEME 2 A New Life
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25
Activity 1
Choose words from the box to complete each sentence.
1. To use a TIS interpreter, ring the number and tell the _____________________ which language you
speak.
2. The interpreter will _____________________ what you say into English.
3. Use TIS for important situations where you cannot _____________________, for example, at the
doctor.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
Translating and
Interpreting Service
interpreter
at the doctor
operator
translate
communicate
support
supportsupport
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Write in full.
Acronym Words
TIS
Certificate 2 and 3
translate operator communicate
SETTLING IN THEME 2 A New Life
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26
Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
indigenous communities
migrants
values
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
indigenous communities
migrants
values
4. Many communities, shared values
Indigenous communities
Migrants Values
The first communities in Australia were the indigenous Aboriginal and Torres Strait islander people who settledhere at least 40,000 years ago. Indigenous cultures are an important part of Australias national identity.
Australia is a diverse society with people from many different cultures and ethnic backgrounds.Migrants frommany countries around the world have settled here. Australias diverse communities work hard to keep important cul-tural practices and traditions alive.
Australian values include respect and support for democracy, the law, living in peace, and caring for those in need.
Certificate 1
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Activity 1
Choose words from the box to complete each sentence.
1. Indigenous _____________________ and Torres Strait islander people settled here at least 40,000
years ago.
2. Indigenous cultures are an important part of Australias national _____________________.
3. Australia is a diverse society with people from many different _____________________.
4. Australian values include _____________________ and support for _____________________.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
indigenous
communities
migrants
values
Aboriginal
identity
cultures
respect
democracysupport
support
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Certificate 2 and 3
cultures Aboriginal democracy
respect identity
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
freedom
equality
speech
religion
opportunity
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
freedom
equality
speech
religion
opportunity
5. Freedom and a fair go
Freedom and equality
Freedom of speech Freedom of religion
Equality of opportunity
Freedom and equality are important in Australian society. Australian values include freedom of speech, freedomof association, freedom of religion, equality of men and women and equality of opportunity.
Freedom of speech means you are free to say or write what you think, privately or publicly, about any topic, aslong as it is within the limits of the law. Freedom of association means you are free to join any legal organisation orgroup. Men and women have equal rights under Australian law.
Freedom of religion means you are free to follow any religion you choose, or no religion. There is no officialgovernment religion in Australia.
Equality of opportunity is often called a fair go. It means that everyone should have equal chances andopportunities in life.
Certificate 1
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Activity 1
Choose words from the box to complete each sentence.
1. Freedom and equality are important in Australian _________________.
2. Freedom of _________________ means you are free to say or write what you think, as long as it is
within the limits of the _________________.
3. There is no official _________________ religion in Australia.
4. Equality of _________________ is often called a fair go.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
freedom
equality
speech
religion
opportunity
society
law
government
supportsupport
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Certificate 2 and 3
government society speech
opportunity law
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
meeting people
clubs
local council
English class
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
meeting people
clubs
local council
English class
6. Making contact
Meeting people
Clubs and local councils English classes
Meeting people can help you to feel connected and part of your community.
You can meet people from your local community at your childrens school, in community groups or sportclubs, atlocal council activities, or in your neighbourhood. You can contact your local council to find out what servicesthey offer.
You may also want to get to know and talk to people who are not from your culture. InEnglish classes you willhave the opportunity to improve your English and make new friends with people from around the world.
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Activity 1
Choose words from the box to complete each sentence.
1. Meeting people can help you to feel ____________________ and part of your
____________________.
2. You can meet people from your local community at your childrens school, at local council
____________________, or in your ____________________.
3. You may also want to talk to people who are not from your ____________________.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
meeting people
clubs
local council
English class
connected
community
activities
neighbourhood
culturesupport
support
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Certificate 2 and 3
activities connected culture
neighbourhood community
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
smile
shake hands
first name
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
smile
shake hands
first name
7. Greetings
Introductions
Shaking hands Using first names
There are some things that most Australians will do when they meet you. They will probablysmile and look you inthe eye.
They may shake hands.
Most Australians call other people by their first name, even at work. However, in some formal situations they mayuse each others title and surname.
Certificate 1
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Activity 1
Choose words from the box to complete each sentence.
1. People will probably _____________________ and look you in the eye.
2. Most Australians call other people by their ____________________ _____________________.
3. However, in some _____________________ situations they may use each others
_____________________ and _____________________.
Activity 2Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
smile
shake hands
first name
formal
title
surname
support
support
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Certificate 2 and 3
title smile formal
first name surname
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
polite
appointment
express your opinion
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
polite
appointment
express your opinion
8. Communicating
Being polite
Appointments Expressing an opinion
In Australia it is polite in social situations, at school and in the workplace, to say please when asking forsomething and thank you when someone helps you or gives you something.
When you have a meeting or an appointment it is important to be on time. If you are going to be late or are unableto attend, contact the person to let them know. This is important for professional appointments, such as with adoctor. If you are absent or very late, apologise and give a reason if you can.
It is acceptable to express your opinion in social and work situations. You can also speak up if you dont agreewith someone elses opinion. It helps to do this calmly and politely. You will learn more about
communicating in English in your AMEP course.
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Activity 1
Choose words from the box to complete each sentence.
1. It is polite in ____________________ situations to say please and thank you.
2. When you have an appointment it is important to be ____________________
____________________.
3. Being on time is important for ____________________ appointments.
4. It is ___________________ to express your __________________ in social and work situations.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
polite
appointment
express your opinion
social
on time
professional
acceptable
opinion
support
support
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Certificate 2 and 3
professional social acceptable
opinion on time
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
community centre
social group
English class
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
community centre
social group
English class
9. Settling in
Community centres
Social groups English classes
As you adjust to Australia, it can help to have contact with people from your own culture. There are many placeswhere you can meet people from your culture. Community centres and Migrant Resource Centres offer a range ofactivities to help people settle into Australia and to meet other people from a similar background.
Your local council can tell you aboutsocial groups from your culture that meet in your area. Social groups couldbe art and cooking groups, sport and exercise groups, youth groups, womens groups or mens groups.
You can also meet people from your culture inEnglish classes.
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Activity 1
Choose words from the box to complete each sentence.
1. As you ________________ to Australia, it can help to have contact with people from your own culture.
2. Community centres offer a range of activities to help people ________________ into Australia and to
meet other people from a similar ________________.
3. Your ________________ council can tell you about social groups that meet in your
________________.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
community centre
social group
English class
adjust
settle
background
local
area
supportsupport
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Certificate 2 and 3
background adjust local
area settle
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
changes
patience
counselling
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
changes
patience
counselling
10. Adjusting
Changes
Patience Counselling
When you go to live in a culture other than your own, you may experiencechanges in emotions.At first, you may be excited and happy to be here. Then you will start to understand a few things, but there will stillbe many things to worry about. You may feel depressed and tired all the time because everything is just too difficult.As you settle in and start managing your new life, you may feel more confident. Important things will start to happen,like improving your English, making new friends and getting a job.
You may not go through all of these stages. It is important to bepatient with yourself while you adjust to your newsituation. It takes time, but it will get better with time.
If you need help, there are counselling services available. You can find more about counselling services in thechapter Where to get help in Beginning a Life in Australia.
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Activity 1
Choose words from the box to complete each sentence.
1. You may experience changes in __________________.
2. You may feel __________________ and tired all the time.
3. As you settle in and start managing your new life, you may feel more __________________.
4. You may not go through all of these __________________.
Activity 2Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
changes
patience
counselling
emotion
depressed
confident
stages
support
support
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Certificate 2 and 3
confident emotions stages
depressed
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
make contact
practise English
get better
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
make contact
practise English
get better
11. Getting started
Making contact
Practising English Getting better
Now, its your turn to make contact, or as we sometimes say, its your call.
The more you practise your English, the better it gets.
Your English will also get better by studying in the AMEP.
Welcome and good luck!
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Activity 1
Choose words from the box to complete each sentence.
1. Its ______________ ______________ to make contact, or as we sometimes say, its your call.
2. The more you ______________ your English, the better it gets.
3. Your English will also get better by ______________ in the AMEP.
Activity 2
Write the key words in your language.Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
make contact
practise English
get better
your turn
study
support
support
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Write in full.
Acronym Words
AMEP
Certificate 2 and 3
studying practise your turn
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12. More information
You can find out more about
settling in Australia in the chapter Where to go for help
TIS in the chapter Help with English
equality and freedom in the chapter Australian society
local government services in the chapter Local government and community services
what to do in social situations in the chapter Australian society
counselling services in the chapter Where to go for help
in Beginning a Life in Australia.
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Welcome to Settling In
43
Theme 3: Health
In this presentation you will learn more about:
The Australian health system
The main health services available
You will hear about:
Slide 2 Seeing a doctor
Slide 3 Emergencies
Slide 4 Medicare
Slide 5 MedicationSlide 6 Community Health Centres
Slide 7 Maternal and Child Health Centres
Slide 8 More information
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
doctor
appointment
specialist
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
doctor
appointment
specialist
2. Seeing a doctor
Doctors
Appointments Specialists
If you are sick, but it is not an emergency, go to a localdoctor. A doctor is also called a GP, which means generalpractitioner or sometimes just a family doctor. You can find doctors clinics, which are also called surgeries ormedical centres, in your local area. Often the best way is to ask family, friends or your community centre torecommend a doctor. You can choose to see any doctor you are comfortable with.
You usually need to make an appointment with a doctor, although at some health clinics or medical centres youcan just wait until a doctor is available. The doctor can use the telephone interpreter service to help you in yourlanguage if you need it.
If you have a special problem or need tests, your doctor will refer you to a specialist.
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Activity 1
Choose words from the box to complete each sentence.
1. If you are sick, but it is not an __________________, go to a local doctor.
2. You can find doctors clinics, which are also called _________________ or _________________
_________________ in your local area.
3. If you have a special problem or need _________________, your doctor will refer you to a specialist.
Activity 2Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
doctor
appointment
specialist
emergency
surgery
medical centre
tests
support
support
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Write in full.
Acronym Words
GP
Certificate 2 and 3
surgeries emergency tests
medical centres
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
emergency
department
ambulance
hospital
cost
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
emergency
department
ambulance
hospital
cost
3. Emergencies
Emergency departments
Calling an ambulance Hospital and ambulance costs
If you are very sick, or have been in an accident, go to the Emergency or Casualty department of your nearestpublic hospital, if you can.
If you are too sick, you can call an ambulance. Call 000, or triple zero, and say Ambulance.If you dont speak English, just say your language and an interpreter will help you. The ambulance will usually takeyou to the Emergency or Casualty department at your nearest public hospital. Remember to take your Medicare cardand any medicines you are using with you. You should also take your Pensioner or Health Care Card or privatehealth insurance card if you have one.
Medicare covers the cost of your hospital treatment in public hospitals. Medicare does not cover thecost of theambulance transport. To cover the cost of ambulance transport, you can become a member of an AmbulanceService.
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Activity 1
Choose words from the box to complete each sentence.
1. If you are very sick, or have been in an ____________________, go to the Emergency or
____________________ department.
2. The ambulance will usually take you to the Emergency or Casualty department at your nearest
____________________ ____________________.
3. Remember to take your ____________________ ____________________ and any
____________________ you are using with you.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
emergency
department
ambulance
hospital
cost
accident
casualty
public hospital
Medicare card
medicine
support
support
support
Activity 3
Listen to the presentation in English again.Repeat and practise the key words.
Certificate 2 and 3
public hospital accident Medicare card
medicines Casualty
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
Medicare card
hospital
bulk-billing
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
Medicare card
hospital
bulk-billing
4. Medicare
Medicare cards
Hospitals Bulk billing
Medicare is a national health insurance scheme for all permanent residents of Australia and some other visacategories. You need to apply for yourMedicare card at a Medicare office. You need to take your Medicare cardwhen you go to the doctor.
Medicare provides free treatment for public patients in publichospitals. In private hospitals you need to pay fortreatment. Some people have private health insurance to help pay the costs of private treatment.
Some doctors ask you to pay for the treatment. You can then claim some of the payment back from Medicare. If youhave a Health Care Card, you wont have to pay at all. Other doctors will claim the money directly from Medicare.
This is called bulk-billing. There will usually be a sign outside the clinic if bulk billing is available.
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Activity 1
Choose words from the box to complete each sentence.
1. Medicare is a _____________________ health insurance scheme for all
_____________________ _____________________ of Australia.
2. Medicare provides free _____________________ for public patients in public hospitals.
3. If you have a _____________________ _____________________
_____________________, you wont have to pay at all.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
Medicare card
hospital
bulk-billing
national
permanent resident
treatment
Health Care Card
support
supportsupport
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Certificate 2 and 3
treatment national Health Care Card
permanent residents
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
prescription
chemist
pharmacy
instruction
safety
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
prescription
chemist
pharmacy
instruction
safety
5. Medication
Prescriptions
Chemists and pharmacies Instructions
Safety
For some medications, you need to see a doctor to get a prescription. The Australian governments PharmaceuticalBenefits Scheme, or PBS, provides Australian residents with necessary medicines at reduced prices. The PBS doesnot cover all medications.
You need to take the prescription to achemist or pharmacy, with your Medicare card and your Pensioner orHealth Care Card if you have one.
When taking medication, always follow the instructions on the label and take only the recommended dose. If youare not sure, ask the chemist or your doctor to explain the instructions.
For your own safety, only take the medication that your doctor prescribed for you. Dont take the medication if thedate has expired. Keep all your medication in a safe place and away from children.
Certificate 1
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Activity 1
Choose words from the box to complete each sentence.
1. The Australian governments Pharmaceutical Benefits Scheme, or PBS, provides Australian residents with
necessary _____________________ at reduced prices.
2. You need to take the _____________________ to a chemist or pharmacy.
3. When taking _____________________, always follow the instructions on the
_____________________.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
prescription
chemist
pharmacy
instruction
safety
medicine
medication
label
supportsupport
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Write in full.
Acronym Words
PBS
Certificate 2 and 3
prescription medicines medication
label
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
services
ethnic
health workers
counselling
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
services
ethnic
health workers
counselling
6. Community Health Centres
Services
Ethnic health workers Counselling
Community Health Centres offer many different health and welfareservices and advice. Some provide dental, eyecare and hearing services. Many offer specialist services for women, for older people and for people with a disability.They can also help with diet and nutrition. Many of these services are free, but for some you may have to pay a smallfee.
Some Community Health Centres have ethnic health workers to provide information on health and welfare issuesin community languages.
Community Health Centres also offer counselling and assistance with mental health issues.
Certificate 1
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Activity 1
Choose words from the box to complete each sentence.
1. ____________________ ____________________ ____________________ offer many
different health and welfare services and ____________________.
2. Many offer specialist services for people with a ____________________.
3. Ethnic health workers provide information on health and welfare ____________________ in
community languages.
4. They also offer counselling and assistance with ___________________ ____________________issues.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
services
ethnic
health workers
counselling
Community Health
Centres
advicedisability
issues
mental health
support
support
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Certificate 2 and 3
disability Community Health Centres issues
mental health advice
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
families
children
services
play groups
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
families
children
services
play groups
7. Maternal and Child Health Centres
Families with children
Services Play groups
Maternal and Child Health Centres provide many free services for families with children from birth to schoolage.
The services are provided by trained nurses who give health information and advice about child development,parenting and womens health. They provide immunisation programs, which are recommended for all children. Theycan offer counselling if you are feeling depressed, or a referral to another health service. If it is difficult to get to theCentre, you can ask for a nurse to visit you at home.
The Centres also offer play groups where you can meet other parents and their children.
Certificate 1
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Activity 1
Choose words from the box to complete each sentence.
1. The services are provided by trained __________________ who give health information and advice
about child __________________.
2. They provide __________________ programs which are recommended for all children.
3. They can offer __________________ if you are feeling depressed, or a __________________ to
another health service.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
families
children
services
play groups
nurses
development
immunisation
counselling
referralsupport
support
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Certificate 2 and 3
immunisation nurses counselling
referral development
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8. More information
You can find out more about
Medicare
calling an ambulance
medication
Community Health Centres
health services for families with young children
in the chapter The health system in Beginning a Life in Australia.
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Name: ___________________________________
Address: ___________________________________
___________________________________
___________________________________
e-mail: ___________________________________
Phone number: ___________________________________
Teachers name: ___________________________________
Self assessment:
Please tick:
I watched andlistened to the presentations n yes n no
I read the scripts in the book n yes n no
I didthe activities n yes n no
Now I know more about the themes
1. Learning English n yes n no
2. A new life n yes n no
3. Health n yes n no
Comments:
Turn over and do the activity.
SETTLING IN SENDBACK 1 Certificate 1 Page 1 of 2
Sendback 1 Certificate 1
1. Learning English 2. A new life 3. Health
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Find and circle the key words.
The first 2 have been done for you.
migrant settlement counsellor
language freedom doctor
community hospital emergency
ambulance
Send this sendback to your teacher.
Your teacher will talk to you on the telephone.
SETTLING IN SENDBACK 1 Certificate 1 Page 2 of 2
f h m i g r a n t l
f r e e d o m j b c
d o c t o r z d w q
s k l a n g u a g e
c o m m u n i t y n
c o u n s e l l o r
e m e r g e n c y h
a f h o s p i t a l
v a m b u l a n c e
s e t t l e m e n t
Sendback 1 Certificate 1
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Name: ___________________________________
Address: ___________________________________
___________________________________
___________________________________
e-mail: ___________________________________
Phone number: ___________________________________
Teachers name: ___________________________________
Self assessment:
Please tick:
I watched andlistened to the presentations n yes n no
I read the scripts in the book n yes n no
I didthe activities n yes n no
Now I know more about the themes
1. Learning English n yes n no
2. A new life n yes n no
3. Health n yes n no
Comments:
Turn over and do the activity.
SETTLING IN SENDBACK 1 Certificate 2 and 3 Page 1 of 2
1. Learning English 2. A new life 3. Health
Sendback 1 Certificate 2 and 3
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Match the 2 parts of the sentences.
Write the correct letter next to the number below.
The first one has been done for you.
Answers: 1.f. , 2. ___ , 3. ___ , 4. ___ , 5.___ , 6.___ , 7. ___ , 8. ___ , 9. ___
Send this sendback to your teacher.
Talk to your teacher.
Prepare to discuss your sendback activities, your self assessment and any questions you have.
SETTLING IN SENDBACK 1 Certificate 2 and 3 Page 2 of 2
1. The Adult Migrant English Program
(AMEP) helps you to learn English
2. Learning as an adult is different from learning
as a child
3. An AMEP counsellor will help you plan your
next steps
4. Australia is a diverse country
5. You can make contact with people through
6. Settling in can take time
7. Medicare is a national health scheme
8. The main health services in the Australian
health system are
9. If you are very sick
a. when you finish in the AMEP.
b. your childrens school, clubs, sport, community
groups and local council activities.
c. but gets better with time as you make friends,
learn English and find a job.
d. you can get an ambulance by calling 000.
e. which gives you free treatment in a public
hospital and covers most doctors fees.
f. for settling and finding work in
Australia.
g. doctors clinics, hospitals, pharmacies,
community health centres and maternal and
child health centres.
h. where many different languages are spoken.
i. because you have your adult skills and
knowledge to help you.
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Welcome to Settling In
61
Theme 4: Money
In this presentation you will learn more about:
Social security
Banking
Taxation
You will hear about:
Slide 2 Centrelink
Slide 3 Banking services
Slide 4 ATMsSlide 5 Paying tax
Slide 6 Taxes and services
Slide 7 Contracts
Slide 8 More information
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
eligibility
payment
Family Assistance
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
eligibility
payment
Family Assistance
2. Centrelink
Eligibility
Payments Family Assistance
Centrelink is a government agency that provides social security payments and services to help people get work andsupport them when they are in need. To get a Centrelink payment, you have to meet someeligibilityrequirements. These vary according to individual circumstances, such as your visa class or your income and assets.All information you give to Centrelink must be correct.
There are many types of Centrelink support payments. One type of payment is the Newstart Allowance. Thispayment helps while you look for work. To be eligible you must be looking for work or studying full time in agovernment approved training course or program. There are also Centrelink support payments for people who havean illness, injury or disability and for young people and the aged.
The Family Assistance Office provides assistance to eligible families to help with the cost of supporting children.
Certificate 1
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Activity 1
Choose words from the box to complete each sentence.
1. Centrelink is a government agency that provides ___________________ ___________________
payments and services to help people get work and support them when they are in need.
2. To get a Centrelink payment, you have to meet some eligibility ___________________.
3. One type of ____________________ is the Newstart Allowance.
4. The Family Assistance Office provides assistance to ___________________ families.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
eligibility
payment
Family Assistance
social security
requirements
eligible
support
support
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Certificate 2 and 3
payment social security eligible
requirements
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
bank
statement
financial counsellor
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
bank
statement
financial counsellor
3. Banking services
Banks
Statements Financial counselling
Banks, credit unions and building societies provide financial services. You should get information on fees andservices from a number of different institutions before you decide where to open an account.
Once you join a banking service, the institution will provide you with astatement showing all yourtransactions. Check all statements you receive and ask about your statement if you think it is wrong.
If you get into financial difficulty, you can get a referral to afinancial counsellor from your communitycentre.
Certificate 1
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Activity 1
Choose words from the box to complete each sentence.
1. Banks, _________________ _________________ and _________________
_________________ provide financial services.
2. Once you join a banking service, the institution will provide you with a _________________ showing
all your _________________.
3. If you get into _________________ difficulty, you can get a referral to a financial counsellor.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
bank
statement
financial counsellor
credit unions
building societies
transactions
support
support
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Certificate 2 and 3
statement credit unions transactions
financial building societies
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
Automated Teller Machine
ATM
Personal Identification Number
PIN
bank card
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
Automated Teller Machine
ATM
Personal Identification Number
PIN
bank card
4. ATMs
Automated Teller Machines (ATM)
Personal Identification Numbers (PIN) Bank cards
You can withdraw, deposit or transfer money in person by going into a bank, or by using anAutomated TellerMachine, or ATM, outside the bank. ATMs are an easy way to withdraw, deposit or transfer your money.
Once you join a banking institution, the bank will send you a bank card and aPersonal Identification Number,or PIN, in the mail. You need this to use an ATM. Memorise your PIN and write it somewhere, but not on your card.Dont give your PIN to others. Your bank can show you how to use your card at an ATM.
You can use your bank card to pay for shopping. You can also pay your bills with your card in person, bytelephone or on the internet. If your card is lost or stolen, report it to the bank immediately.
Certificate 1
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Activity 1
Choose words from the box to complete each sentence.
1. You can_______________, deposit or ________________ money in person by going into a bank.
2. You need your _________________ to use an _________________.
3. You can also pay your _________________ with your card in person, by telephone or on the
___________________.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
Automated Teller
Machine
ATM
Personal
Identification Number
PIN
bank card
withdraw
transfer
bills
internet
support
support
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Write in full.
Acronym Words
ATM
PIN
Certificate 2 and 3
PIN withdraw ATM
bills transfer internet
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
tax
tax file number
tax return form
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
tax
tax file number
tax return form
5. Paying tax
Tax
Tax file number Tax return form
If you earn money from a salary, a business or from assets, you must pay tax to the Australian government. Theamount of tax you pay depends on how much money you earn. You dont pay tax if you earn less than a certainamount, or receive full Centrelink benefits.
Before you start work you must apply for a tax file number through the Australian Taxation Office or ATO. Whenyou start work you need to give your tax file number to your employer. Your employer will deduct tax from your pay.
At the end of the financial year, which is from the first of July to the thirtieth of June, you have to complete ataxreturn form. This helps the ATO work out if you need to pay more tax or have some of the tax you have
already paid refunded to you.
Certificate 1
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Activity 1
Choose words from the box to complete each sentence.
1. If you earn money from a ___________________, a business or from ___________________,
you must pay tax.
2. You dont pay tax if you earn less than a certain ___________________, or receive full Centrelink
___________________.
3. Your ___________________ will ___________________ tax from your pay.
Activity 2
Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
tax
tax file number
tax return form
salary
assets
amount
benefit
employer
deductsupport
support
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Write in full.
Acronym Words
ATO
Certificate 2 and 3
assets salary benefits
deduct amount employer
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
health
education
transport
Centrelink
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
health
education
transport
Centrelink
6. Taxes and services
Health
Education Transport
Centrelink
The government uses taxes to pay for services. Taxes are used to pay forhealth services, such as community healthclinics and hospitals, for schools and othereducation services, as well as for the public transport system.
Centrelink is also funded by government taxes. Centrelink provides a range of services that help people when theycannot work or when they are looking for work.
Certificate 1
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Activity 1
Choose words from the box to complete each sentence.
1. The _____________________ uses taxes to pay for _____________________.
2. Centrelink is also _____________________ by government _____________________.
3. Centrelink provides a range of services that help people when they are looking for
_____________________.
Activity 2Write the key words in your language.
Copy the key words in English.
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
health
education
transport
Centrelink
government
services
fund
taxes
work
supportsupport
support
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Certificate 2 and 3
funded government work
taxes services
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Activity 1
Circle the words in bold in the script.
Activity 2Write the key words in your language.
Key words in English Your language
sign
contract
cooling off period
insurance
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
sign
contract
cooling off period
insurance
7. Contracts
Signing contracts
Cooling off period Insurance
When you buy some goods and services you may need tosign a contract.
Some contracts have a cooling off period of a number of days. A cooling off period means you can cancel thecontract within this time. This applies to items such as mobile phones, cars or any goods you buy from asalesperson selling over the phone or door-to-door.
Many people take out insurance for larger items. Car insurance helps pay for damage to your car if you have anaccident. Home and contents insurance helps to buy replacements if you have household goods stolen or to repairyour home if it becomes damaged.
Certificate 1
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Activity 1
Choose words from the box to complete each sentence.
1. When you buy some __________________ and __________________ you may need to sign a
contract.
2. A cooling off period means yo
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