session number 1 general session – solution center update mike reid – director, ccc solutoin...
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Session Number 1
General Session – Solution Center UpdateMike Reid – Director, CCC Solutoin Center
The Scoop
• Organizational Update• CALB/CALB HR Support • Getting YOU Involved• Product Calendar
C3SC - A Year of Change
• Increased staff size– HR/Finance Primary Consultant– 2 additional developers
• Transitioned from contract to SunGard development resources
The Expanded C3SC Team
Functional Consultants
TJ Baugus – Student
Jan Wilder – HR/Finance
Developers
Chris Leuer - Lead
Noor Ahmed
Venkata Krishna
Nevil Palayur
Anshu Sayal
Mihir Vipura
The Effects of Change
• 12.5 hours time difference• New Banner developers• We all speak English but do we speak the same
language?• Cultural learning• Ability to leverage resources
Immediate Benefit
• Assumed responsibility for HR MIS and STRS/PERS reporting
• Released CALB HR 7.2 • CALB HR 8.0 10/31/09• HR Focus Group working on PERS reporting
changes
CALB/CALB HR Support
• Banner 7 support extended through April 2011• CALB / CALB HR 7 – same timeline
– Maintenance only• Regulatory updates to existing functionality• Support baseline required releases
– NO NEW FEATURES
CALB/CALB HR Support
• Multiple version support– CALB 7 and CALB 8– CALB HR 7 and CALB HR 8– REPT 7 and REPT 8
• PLEASE – UPGRADE to Banner/CALB 8 as soon as it is convenient!
CALB/CALB HR Support
• Actionline – First line support for all C3SC modules
• Professional Services Consultants
Your Role in C3SC Development
• CCB – Project priority recommendations• Focus Groups - Expanded Role
– Feature requirements– Monthly review of deliverables– Client testing
• Looking from the outside in...
Planned Releases 2009
• CALB 8.2 – October 31, 2009– Support for Banner 8.2
• CALB HR 8.0 – October 31, 2009– Support for Banner 8.2– STRS classification changes– HR MIS update (new ethnicity)
• CALB 7.8 – December 31, 2009– Support for Banner 7.6– BOGW dependency update
Planned Releases 2010
• CALB 8.3 – Q1 2010– Support for Banner 8.3– Instructor Drop Roster– BOGW enhancements
• CALB HR 8.1 – Q1 2010– Support for Banner 8.3– New PERS reporting requirements
Planned Releases 2010
• CALB 8.4 – Q3 2010– Support for Banner 8.x– New student and BOGW features to be determined
• CALB HR 8.2 – Q3 2010– Support for Banner 8.x– New HR features to be determined
The End
To print this presentation:UDC Support Center FAQ 1-7RHNO3
Customer Support Center website: http://connect.sungardhe.com
Session Number 1
General Session – Solution Center UpdateMike Reid – Director, CCC Solutoin Center
The Scoop
• Organizational Update• CALB/CALB HR Support • Getting you Involved• Product Calendar
TJ Baugus
Jan Wilder
Chris Leuer
Noor Ahmed
Venkata Krishna
Nevil Palayur
Anshu Sayal
Mihir Vipura
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