scrum master role and responsibilities in agile environment - amecse 2014

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ScrumMaster RoleandResponsibilitiesinAgile

Environment

AhmedHammad22Oct,2014

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Topics

¨ Scrum Overview¨ ScrumMaster Responsibilities¨ SMQualifications/Skills¨ SMSelectionandUtilization¨ SMFacilitation¨ SMandCommunity¨ References

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ScrumOverview

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ScrumOverview

¨ Scrumisalightweightagilesoftwaredevelopmentframework

¨ Firstintroducedin1986byTakeuchi and Nonaka(TheNewNewProductDevelopmentGame,HBR1986)

¨ FormallyintroducedbyJeffSutherlandandKenSchwaberin1995

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*ScrumHandbook,JeffSutherland

UserStories

ScrumFlow

FeaturesandEpics

Storywritingworkshop

SprintReview

SprintRetrospective

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ScrumValues

¨Focus¨Courage¨Openness¨Commitment¨Respect

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ScrumMasterResponsibilities

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ScrumMasterFocus

¨ Whiletheproductowner isfocusedonbuildingtherightproduct

¨ andthedevelopmentteam isfocusedonbuildingtheproductright;

¨ ScrumMaster isfocusedonhelpingeveryoneunderstandandembracetheAgileandScrumvalues,principlesandpractices.

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Responsibilities

Essential Scrum,KenRobin

¨ Coach¨ ServantLeader¨ ProcessAuthority¨ InterferenceShield¨ ImpedimentRemover¨ ChangeAgent

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Coach

¨ Evaluatingteam/individualperformanceandprovidingsuitablefeedback,balancingcriticismwithpositiveandmotivatingcomments.

¨ Assessingstrengthsandweaknessesinateam/individualperformanceandidentifyingareasforfurtherdevelopment.

¨ Encouragingteammemberstogainanddevelopskills,knowledgeandtechniques.

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Coach-2

¨ Ensuringthatparticipantsperformtoahighstandard.

¨ Inspiringconfidenceandself-belief.¨ Actingasarolemodel,gainingtherespectandtrustofthepeopleyouworkwith.

Imagefrom:http://www.gatorzone.com/story.php?id=17169

http://www.prospects.ac.uk/sports_coach_job_description.htm

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Coach the team or Individuals?

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RelationshipwiththeProductOwner?

¨ Manageexpectations¨ Makesuretheownerisprovidingtheteamwithwhatitneeds

¨ Listentotheowner’scomplaintsandrequestsforchange

¨ andtranslatethoseintoactionableimprovementsfortheteam

¨ CoachesthePO

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OpenQuestion

What about relationship with management?

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ServantLeader

http://www.servantleadershipinstitute.com

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Leadership

¨ Themanagermaintains;theleaderdevelops.¨ Themanagerfocusesonsystemsandstructure;theleaderfocusesonpeople.

¨ Themanagerreliesoncontrol;theleaderinspirestrust.

¨ Themanagerhasashort-rangeview;theleaderhasalong-rangeperspective.

¨ Themanageracceptsthestatusquo;theleaderchallengesit.

>>http://guides.wsj.com/management/developing-a-leadership-style/what-is-the-difference-between-management-and-leadership/

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ProcessAuthority

¨ ScrumValues,PrinciplesandPractices¨ Teamspecificapproaches¨ Helpscontinuousimprovement

¨ ButNot?¤Hireorfire¤Dictatewhattobedonebytheteam¤Ensuretheworkgetdone

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InterferenceShield

¨ Supportteamfocusandstopinterferencefrommanagers andotherteams

¨ InterferenceInterceptor:¤Fieldinginquiries¤Addressingmanagement¤Resolvingdisputes

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ImpedimentRemover

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ChangeAgent

¨ Scrumcanbeverydisruptivetothestatusquo.

http://newtechusa.net/culture-con/

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ResponsibilitiesReview

Essential Scrum,KenRobin

¨ Coach¨ ServantLeader¨ ProcessAuthority¨ InterferenceShield¨ ImpedimentRemover¨ ChangeAgent

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ScrumMasterCharacteristics/Skills

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Characteristics/Skills

Essential Scrum,KenRobin

¨ Knowledgeable¨ Questioning¨ Patient¨ Collaborative¨ Protective¨ Transparent

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ScrumMasterSelectionandUtilization

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WhatRoleCanbeaScrumMaster?

¨ Projectmanagersorproductmanagers¨ Development¨ Testing¨ TechLead¨ Functionalareamanagers

Discuss

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Discussion

¨ ScrumMasterCombinedwith:¤Teammembersuchasadeveloper?¤ProductOwner?

Discuss

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ScrumMasterUtilization

Is ScrumMaster a full time job?

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ScrumMaster DimensionsofInfluence

¨ManagementPractices¨Automationandtools

¤ReleaseandSprintmanagement¤Testmanagement¤VersionControl,andContinuousIntegration

¨ Technicalpractices¤EvolutionaryDesign,Refactoring,UnitTesting,RegressionTestautomation,…

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ScrumMasterFacilitation

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WhyFacilitating?

¨ Supporttheteam’sself-organization¨ Enhancetheirabilitytodeliverrealbusinessvalue

¨ >>Thecoachmustnotbethecenterpoint

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FacilitatetheStandup

¨ Fornewteamsoranytimeinteachingstyle:teachthemtherulesbeforethestandup.Thenstepback.

¨ Offerobservationafterthestandup.¨ Fixthestandupifitisnecessary¨ Decidecarefully,ifprovidingthemdirectsupportwillhelporjustletthemlearnfromtheirmistakes!

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FacilitateSprintPlanning

¨ Introducethestructure¨ Stepbackandletthemfillthevoid¨ Listenforteachablemoments¨ Holdtheirtimebox andgivethemtimechecks

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FacilitatetheSprintReview

¨ Remindfortherules¨ Stepbackandobserve¨ Observations:

¤Consideryourobservationsasrawmaterialfortheirownreflection

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ScrumMasterAndCommunity

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ScrumMaster andCommunity

¨ OrganizationCommunity¨ EgyptCommunity:

¤AgileNetwork:n https://www.facebook.com/groups/agilenetwork/

¤Meetups:AgileEgypt,AgileCairo,EgyptScrum¨ Internationalcommunity:

¤ ScrumAlliance:http://www.linkedin.com/groups?home=&gid=49087¤ AgileAlliance yealy conference

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AgileCairoMeetup

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AgileEgyptMeetup

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EgyptScrum

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References¨ ScrumHandbook,JeffSutherland¨ CoachingAgileteams,Lyssa Adkins¨ AgileCoaching,RachelDavies&LizSedley¨ EssentialScrum,KenRoubin¨ GoodReads:

¤ MikeCohn,AgileEstimatingandPlanning¤ MikeCohn,UserStoriesApplied¤ MikeCohn,SucceedingwithAgile¤ Henrik Kniberg,ScrumandXPfromthetrenches¤ Henrik Kniberg,Kanban andScrum

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QA

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