sap’s utilities roadmap overview, the evolution of regulatory compliance and regulation management...
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SAP for UtilitiesMichael O’Donnell, Vice President, SAP UtilitiesAugust 20, 2014
75%of global workforce
will be Millennials
We are in an era of unprecedented change in many dimensions
5 billionpeople worldwide
will becomemiddle class
50%of the world’s population
will live underwater shortage
1.3 billionpeople on business & social networks today
50 billion connected devices and
“internet of things” by 2030
Rising Customer Expectations A Dramatically Changing Workforce Pressure on Resources
Network Effect/Explosion in Structured and Unstructured data
© 2013 SAP AG. All rights reserved. 3
It’s a new world…
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 4
UTILITIES TODAY
Complex Infrastructure Requirements
Changing Model of Consumers
IT/OT Convergence“The Internet of Things”
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 5
Evolution of IT Architecture1980-90‘s 2000 2005 2014
Local integrationClient-ServerArchitecture
GlobalIT Harmonization
Business ProcessManagement (BPM)
and Service Oriented Architecture (SOA)
Next Generation IT,becoming a Digital
Utility
Fle
xib
ility
low
hig
h
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 6
Four key technology trends for The Digital Utility U
tilit
ies
Ge
ne
ral
Social Media
• Data volume for enterprise applications is doubling every 18 months
• HANA - in-memory database technology
• Future services mainly based on metering data
• Analyze huge data volumes from different sources to enable and accelerate business decisions
Cloud
• ~80% of new software in 2013 was available as cloud services
• Hybrid cloud solutions drive TCO and integration
• Facilitates business partner collaboration to offer innovative energy services
• Enabler of business process optimization
• There will be 1.43 billion social network users in 2014
• In 2015, 63.2% of internet users will visit a social network at least monthly
• Tools for internal and external collaboration
• Monitoring of customer sentiment
• Involve customers in energy program development
Big Data/HANA
Mobile
• Smartphones outsell PCs
• Today, mobile devices are the primary method of internet access worldwide
• Increased importance to mobile interaction i.e. customer interaction
• Efficient channel to bring new energy services to customers
© 2013 SAP AG. All rights reserved. 7
Meeting the New Business Needs Requires Two Platforms in One
BUSINESS PROCESS PLATFORM
INFORMATIONPLATFORM
Powered by SAP HANA® software
Trading & Portfolio Services
Innovative Tariffs
Mobility Services
Virtual Power Plants
Predictive Maintenance
Forecasting
Demand Response Management
Outage Management
Weather Data
Energy Management
Data QualityData Analysis
User Access
Data Capturing
Data Management
© 2013 SAP AG. All rights reserved. 8
Our Vision – The Next Generation Utilities PlatformEvolutionary innovation without disruption
SAP Real Time Data Platform for Utilities
Dat
a &
C
om
pu
tin
g L
ay
er
Dat
a
So
urc
es
Vis
ua
liza
tio
n
&
Ap
pli
cat
ion
L
aye
r
Partner Solutions
e.g. Choice, STI, basistechnologies,
ESRI
SAP Business Intelligen
ce
SAP Business
Suite(incl. IS-U)
Further SAP
Solutions(e.g. Smart
Meter Analytics, Predictive
Maintenance)
Customer Solutions
MDUS
SCADA, NIS etc. AMI Headend
Data Historian
GIS ERP External Provider
© 2013 SAP AG. All rights reserved. 8This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 9Customer
The challenge: Increasing number of customer facing applications require access to back-end data and processes
CRMSmart Energy
Data FoundationIS-U
Non-SAPsystems
Cloud
BackendSystems
Mobile Devices Enterprise SoftwareWeb Social Call Center
Costly and risky project-specific Point-to-Point Integration
Customer InteractionChannels
• Open standards: develop and deploy integrated apps quicker for any channel
• Flexible, scalable integration layer
• Avoid costly app-per-app integration projects
• High SAP security standards
• Take advantage of SAP delivered self-service apps
• Available on-premise or cloud based (planned)
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 10* Note: Additional solutions available from SAP’s extensive cloud applications portfolio
© 2014 SAP AG. All rights reserved. 10
PEOPLE CUSTOMER MONEY SUPPLIER
MARKETPLACE
PARTNER/ISV APPS
CUSTOMER APPS
SAP in the CloudA unified cloud architecture for all SAP solutions
SAP HANA CLOUD PLATFORMAPP DEV & INTEGRATION SERVICES | DATABASE SERVICES | INFRASTRUCTURE SERVICES | INTEGRATION
LINE OF BUSINESS CLOUD APPLICATIONS
SUITE ONHANA
BW ONHANA
MANAGED CLOUD
BUSINESS NETWORK BUSINESS TO BUSINESS COLLABORATION
SOCIAL PEOPLE TO PEOPLE COLLABORATION
BUSINESS
SUITE
© 2013 SAP AG or an SAP affiliate company. All rights reserved.
Thank you
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