safeline: towards a safer internet

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 1

The Greek Hotline against illegal Internet Content

Meltini ChristodoulakiCommunication Liaison

meltini@safeline.gr

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 2

SafeLine, SafeLine, www.safeline.grwww.safeline.gr

• Receives reports for Illegal Internet Content or illegal Internet activities

• Has been operating since April 2003 with the support of “Safer Internet Action Plan” – “Safer Internet Plus Programme” of European Commission.

• Full ΙNHOPE member since October 2005

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 3

ΙΝΗΟΡΕΙΝΗΟΡΕ, www.inhope.org, www.inhope.org

• Association of Internet Hotline Providers Worldwide (since 1999)

• 35 Hotlines in 31 different countries currently…

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 4

Illegal ContentIllegal Content

• Child pornography – Sexual abuse• Promotion of suicide• Personal Data Violation• Financial Fraud• Terrorism• Racism• Violence• Grooming• Bullying• Hate Speech• Communication Privacy Breach

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 5

Report submiReport submissssionion

• On-line, filling in the reporting form available at http://www.safeline.gr/report/

• By e-mail, sending a message to report@safeline.gr

• By phone, calling 2810-391615 during weekdays.

• By sms text, writing “Safeline” in your message, leaving a gab, your report and sending to 54260.

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 6

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 7

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 8

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 9

Handling of ReportsHandling of Reports

• A SafeLine operator verifies if the content reported is illegal or not!

• If the content is indeed characterized as illegal, SafeLine’s operator verifies the origin of the website!

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 10

Collaboration with the Greek Collaboration with the Greek PolicePolice

• If the illegal content is hosted in Greece, SafeLine contacts the Greek Police…

• The Cyber Crime Unit researches, finds and punishes the suspects…

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 11

Collaboration with other Greek Collaboration with other Greek authoritiesauthorities

• Hellenic Data Protection Authority (HDPA)

• Hellenic Authority for the Information and Communication Security and Privacy (ADAE)

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 12

Content hosted abroadContent hosted abroad

• If the web page is hosted abroad, the report is forwarded to that country’ s corresponding Hotline…

• If the web page’s country of origin does not have a Hotline then the report is forwarded to INTERPOL via the Greek Police…

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 13

The number of reports is The number of reports is continuously increasing!continuously increasing!

Reports Received by Safeline

0

100

200

300

400

500

600

700

800

2003 2004 2005 2006 2007 2008 2009

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 14

Illegal ContentIllegal Content

18%

9%

5%5%

4% 3% 2%

27%

27% Spam-Phishing

Copyright

Pers. Data violation

Financial Fraud Child pornography πορνογραφία

RacismHate speech

ThreatCom. privacy

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 15

SNSs SNSs

83%

17% Social networks

78%

10% My Space

12% Hi5

Facebook

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 16

What else can I find on What else can I find on SafeLine’s webpage? SafeLine’s webpage?

• advice for safer Internet use for children but also for parents and how they can protect their children from viewing age-inappropriate material online

• news related to safer use of the Internet and the uncovering of Internet related crimes

• answers to frequently asked questions concerning SafeLine’s activities

• information on the effective illegal frameworks in our country concerning the distribution of illegal online material

• useful links of web pages that are associated with Internet safety

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 17

Saferinternet, Saferinternet, www.saferinternet.grwww.saferinternet.gr

The Greek Awareness Node

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 18

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 19

Contributing PartnersContributing Partners

Hellenic Self-regulatory Body in theInternet Content, www.safenet.gr

Foundation for Research and Technology Hellas, Institute of

Computer Science, www.ics.forth.gr

Meltini Christodoulaki http://www.safeline.gr/http://www.safeline.gr/ 20

Thank you for your attention!

Meltini Christodoulakimeltini@safeline.gr