sabpp hr standards journey

Marius Meyer, CEO: SABPP

28 August 2014

marius@sabpp.co.za

@SABPP1

NATIONAL HR STANDARDS JOURNEY:KEY SUCCESS STORIES FROM THE LAST YEAR (2013-2014)

Where can you get the slides?

OPTION 1: FAST WAY

•www.slideshare.net/SABPP

•Twitter: @SABPP1

•Blog: hrtoday.me

OPTION 2: SLOW WAY

•Via email tomorrow

Thank you for your support

I want to thank the 2000+ HR professionals for engaging with us on this exciting project

over the last year.

Thank you to the hundreds of HR professionals who joined our HR professional community in accordance with the NQF Act,

Act nr 67 of 2008. Those who still need to join, please do so by sending an email to

professional@sabpp.co.za

The role of HR …

Maslow’s needs in 2014

FOLLOW US ON :

@sabpp1@mariussabpp@siphiwemoyo

#hrstandards2014

Critical questions

1. How many of you would like to eat in a restaurant without standards?

2. Or stay in a hotel without standards?

3. Or send your child to a school (or pre-school) without standards?

4. Or get operated in a hospital without any standards?

5. Or drive a car without standards?

6. Or use an airline without standards?

Then when it comes to HR …

Why do we continue to manage people and govern

the most precious part of our organisations (i.e. people)

without standards?

Top facts about HR• Human Capital is the biggest concern for CEOs

(PwC).• Only 18% of CEOs feel confident that they have

the right people in place to execute strategy (CEB).

• Human Capital is the biggest risk in business (HCI Africa).

• Skills crisis is the top obstacle to economic growth.

• Strikes cost SA R 200 million+ per day.

More facts about HR• SA losing R12 billion a year due to absenteeism.• Only 19% auditors feel they use HR optimally (CG

Index – Institute of Internal Auditors)• Only 5% employees understand business strategy.• World-wide 13% of employees actively engaged.• Companies with engaged employees outperform

others by 202% (Dale Carnegie).• Companies with good HR Practices outperform others

by treating HR as critical business function, these companies are 105% more profitable.

• Average ROI on wellness programmes: 300%.

Why a national HR Standard?

• We need to improve the quality of HR practice.• HR will not be seen as a true profession

without standards.• Inconsistencies – practices, sites, business

units, companies, industries.• Too many bad examples of things going wrong

– Marikana, Medupi.• Raising the bar for the HR profession and

business impact.

Myths about standards

• Impose an onerous compliance regime

• Duplicate best practices

• Our company is so unique syndrome

• Standards stifle innovation

• Take flexibility away

• Ignore industry differences

• Too practical, not based on theory/research

• Standards are cast in stone

The reality is …

Types of standards

• Unit standards / Curriculum standards

• Service delivery standards

• Competence standards

• Metrics/benchmarking standards

• Professional practice standards

• Business/industry/process/system standards - ISO

Global approaches to standards

• Production and safety lead – ISO standards

• Professional standards – accounting

• Top global companies – their own standards

• Canada – HR Standards & Metrics

• UK – Human Capital Standard (BSI/CIPD)

• ISO HR project started

• South African National HR Standards

• HR Standards in Namibia

It all started on 21 May 2013 with 13 Standard facilitators

468 HR Leaders developing HR Standards for South Africa

HR Standards Facilitators

Kate Dikgale-Freeman Michael Robbins Linda Chipunza

BUSINESS STRATEGY – HR BUSINESS ALIGNMENT

❶ StrategicHRM

❷ TalentManagement

❸ HR RiskManagement

HR ARCHITECTURE

HR VALUE & DELIVERY PLATFORM

❹ Work- force

planning

❺

Learning

❻Perfor- mance

❼

Reward

❽Well- ness

❾ERM

❿OD

⓫ HR Service Delivery

⓬ HR Technology

(HRIS)

PreparePrepare

Imple-ment

Imple-ment

ReviewReview ImproveImprove⓭ HR MEASUREMENTHR Audit: Standards & Metrics

H R C O

M P E T E N

C I E S © SABPP HRM SYSTEM STANDARDS MODEL

HR Standards File (HR System)

Order from the SABPP table at the exhibition or send

email to

executiveoffice@sabpp.co.za

HR Standards Journey

Phase 1:

HR MANAGEMENT SYSTEM STANDARD

(21 May 2013)

Phase 1:

HR MANAGEMENT SYSTEM STANDARD

(21 May 2013)

Phase 2:

HR MANAGEMENT SYSTEM APPLICATION

STANDARD(20-21 Aug 2013)

Phase 2:

HR MANAGEMENT SYSTEM APPLICATION

STANDARD(20-21 Aug 2013)

Phase 3:

HR PROFESSIONALPRACTICE STANDARDS

(14 May 2014)

Phase 3:

HR PROFESSIONALPRACTICE STANDARDS

(14 May 2014)

“WHAT” STANDARD

What are the elements of the HR system?

13 elements:DefinitionObjectives

Implementation(High level)

“WHAT” STANDARD

What are the elements of the HR system?

13 elements:DefinitionObjectives

Implementation(High level)

“HOW TO” STANDARD

How can we apply the HR System standard?

How to apply the 13 standard elements

“HOW TO” STANDARD

How can we apply the HR System standard?

How to apply the 13 standard elements

“WHAT” AND “HOW” OF SPECIFIC PROFESSIONAL PRACTICE STANDARDS

•Succession Planning•Employment Equity•Career Development•Engagement•Learning culture•Change management•Organisation design

“WHAT” AND “HOW” OF SPECIFIC PROFESSIONAL PRACTICE STANDARDS

•Succession Planning•Employment Equity•Career Development•Engagement•Learning culture•Change management•Organisation design

HR Standards Supporters

Market comment

“The new HR Standards marks a step in the right direction for the HR industry and will go a long way in putting HR on the strategic map and ensuring consistency and quality control.”

Natalie Hardie, HR Advisor: Anglo American

1. Strategic HRM2. Talent Management3. HR Risk Management4. Workforce Planning5. Learning & Development6. Performance Management7. Reward & Recognition8. Employee Wellness9. Employment Relations

Management10. Organisation Development11. HR Service Delivery12. HR Technology13. HR Measurement

• Strategy & Strategic HR Planning• Talent Management• HR Assurance• Sourcing and placing• Capacity Building• Performance Management• Remuneration & Reward• HR Assurance & Wellness• Employee Relations Management

• Organisation Culture Development• HR Administration, Reporting• HRIMS• People Management Benchmarking

HR Standards Presentations

HR Standards Presentations

If you need an in-house presentation on HR Standards, contact the SABPP office on

executiveoffice@sabpp.co.za

HR Standards Case Studies

HR Standards Champions

If you want to submit a case study or want your logo to be added as an HR Standards

supporter, contact me on marius@sabpp.co.za

Professional forum support

International HR bodies

Tim Ekandjo, President: IPM Namibia &Marius Meyer, CEO: SABPP in Windhoek

Support from consulting firms

20+ Universities

International universities

International interest

T e n d e r s

RFP No. ND/06-2014Development of HR

Training Programmes for the HRBPs of the Bank

An end to end programme from needs analysis to appropriately up skilled HRBPs in line with the

SABPP HR system standards model

Media/publishing supporters

Newspaper articles

HR Standards Publications

5 textbooks, 33 magazine articles, 6 newspaper articles

National HR Governance Strategy Alignment

HR Professional Standards:•HRMS (13)•HRMSAS (13)•HRPPS (19+)

HR Professional Standards:•HRMS (13)•HRMSAS (13)•HRPPS (19+)

HR Products/Services:•CPD•Mentoring•Professional registration•Research•HR Academy – QCTO•Curriculum standards

HR Products/Services:•CPD•Mentoring•Professional registration•Research•HR Academy – QCTO•Curriculum standards

HR Metrics:•National HR Scorecard•HR Service Standards

HR Metrics:•National HR Scorecard•HR Service Standards

HR Auditing:•Internal Audit•External Audit

HR Auditing:•Internal Audit•External Audit

King IV:HR Governance

King IV:HR Governance

ISO: HRISO: HR

IntegratedReportingIntegratedReporting

HR Competencies

Lessons learned• Proper planning is key• Balance the needs and interests of different

stakeholders• If you want to get it done, balance quality with

speed – broad, but focused consultation• If you want progress, the professional body should

drive the initiative and deliver• Competency model needed for capacity• Functional excellence vs overall system• Communication and engagement

Conclusion

Thank you for joining us today at the 2nd Annual National HR Standards Roll-out. We appreciate the

contribution of all participants over the last year.

We have made good progress over the last year to develop and launch the National HR Standards (from phase 1 to 3). The phase 3 standards will

strengthen the HR Management System.

We are ready for the next milestone on the journey and that is to audit HR functions against the HR

Standards.

SABPP BLOG

For regular updates join our special

HR Standards Blog:

www.hrtoday.me

Let us build a great HR profession with clear standards in South Africa!

professional@sabpp.co.za (Professional Registration)kenneth@sabpp.co.za (Stakeholder Relations)penny@sabpp.co.za (Research)naren@sabpp.co.za (Learning & Quality)marius@sabpp.co.za (Strategy inputs)hraudit@sabpp.co.za (HR audits)voice@sabpp.co.za (Social media)

Website : www.sabpp.co.zaNew office: 8 Sherborne Str, Parktown, South AfricaTel: +27 11 482-8595 Fax: 011 482-4830Cel: 082 859 3593 (Marius Meyer)