rya southern region club survey agenda objectivesobjectives processprocess resultsresults...

RYA Southern RegionRYA Southern Region

Club SurveyClub Survey

AgendaAgenda• ObjectivesObjectives

• ProcessProcess

• ResultsResults

• DistributionDistribution

• Lessons Learned/What Next ?Lessons Learned/What Next ?

ObjectivesObjectives• Create a trusted information source to Create a trusted information source to

support club managementsupport club management

• Easy to useEasy to use

• Low costLow cost

ProcessProcess• Selected QuestionPro web serviceSelected QuestionPro web service• Survey v1.0 developedSurvey v1.0 developed• Requests distributed by e-mail from SR listsRequests distributed by e-mail from SR lists• Results collected, data “cleaned”Results collected, data “cleaned”• Now available for distribution asNow available for distribution as

– PowerPoint SlidesPowerPoint Slides– Excel SpreadsheetsExcel Spreadsheets– On-lineOn-line

ResultsResults• All data available as s/sheet, PDF ReportAll data available as s/sheet, PDF Report

• Results available on-lineResults available on-line– Multiple ChoiceMultiple Choice– Open-EndedOpen-Ended

• Examples Examples

The Clubs by SizeThe Clubs by Size

0

2

4

6

8

10

12

14

16

18

20

Over 2000 1000 - 2000 500 - 1000 300 - 500 Under 300

Series1

Where ?Where ?

Where do you Sail ?

0

5

10

15

20

25

30

35

Inland on a reservoiror lake

Inland on a river In a harbour In an Estuary Coastal

Series1

ClubhouseClubhouse

Do you have a Clubhouse ?

0

5

10

15

20

25

30

No Yes, Owned Yes, Rented/Leased

Series1

ActivitiesActivities

Activities

0 5 10 15 20 25 30 35 40 45

Dinghy racing

Keelboat racing

Cruiser racing

Yacht Cruising

Motor Boating

Social Events

Junior Programme

Training

Library

Chartroom

Windsurfing

Series1

FacilitiesFacilities

Facilities

0 5 10 15 20 25 30 35

Boatyard

Crane/ Hoist

Slipway

Swinging/Pile/Fore & Aft/ Moorings

Pontoon Moorings

Dinghy Park

Club Launch

Club Tenders

Lockers/Stores

Car Parking

Accomodation

Changing Facilities

Disabled Access & Facilities

Series1

Community Amateur Sports Community Amateur Sports Club ?Club ?

CASC

No

Yes

CASC by SizeCASC by Size

TabulationFrequency/Percent

No Yes Row Totals

0 0 0

8 1 9

12 1 13

2 0 2

13 4 17

Column Total 35 6 41

6. [CASC] Is your club registe ...

1. [membership] How many members do ...

Over 2000

1000 - 2000

500 - 1000

300 - 500

Under 300

RestaurantRestaurant

Restaurant

0

2

4

6

8

10

12

14

16

18

No Run by members Run by club staff "Outsourced"/Sub-contracted

Series1

BarBarBar

0

2

4

6

8

10

12

14

16

18

20

No Run by members Run by Club Staff "Outsourced"

Series1

Legal StatusLegal Status

Legal status

0 5 10 15 20 25

Incorporated

Unincorporated

Other

Series1

Trends - MembershipTrends - Membership

Membership Trend

0

2

4

6

8

10

12

14

16

18

Up 10% or More Up 5% - 10% Flat Down 5% - 10% Down 10% or more

Series1

Cross TabulationCross TabulationFrequency/Percent

Up 10% or More

Up 5% - 10% Flat

Down 5% - 10%

Down 10% or more

Row Totals

0 1 0 0 0 1

0% 100% 0% 0% 0% 2.94%

0 2 5 1 0 8

0% 25% 62.50% 12.50% 0% 23.53%

4 4 4 1 0 13

30.77% 30.77% 30.77% 7.69% 0% 38.24%

0 0 1 0 0 1

0% 0% 100% 0% 0% 2.94%

1 2 7 1 0 11

9.09% 18.18% 63.64% 9.09% 0% 32.35%

Column Total 5 9 17 3 0 34

Column Percent 14.71% 26.47% 50% 8.82% 0% 100%

17. [trend m'sh]

1. [membership] How many members do ...

Over 2000

1000 - 2000

500 - 1000

300 - 500

Under 300

Trends - BarTrends - Bar

Bar Trend

0

1

2

3

4

5

6

7

8

9

Up 10% or More Up 5% - 10% Flat Down 5% - 10% Down 10% or more

Series1

Trend - RestaurantTrend - Restaurant

Restaurant Trend

0

1

2

3

4

5

6

7

8

Up 10% or More Up 5% - 10% Flat Down 5% - 10% Down 10% or more

Series1

Trend – Dinghy EntriesTrend – Dinghy Entries

Dinghy Trend

0

2

4

6

8

10

12

Up 10% or More Up 5% - 10% Flat Down 5% - 10% Down 10% or more

Series1

Trend – Keelboat EntriesTrend – Keelboat Entries

Keelboat Trend

0

1

2

3

4

5

6

7

8

9

Up 10% or More Up 5% - 10% Flat Down 5% - 10% Down 10% or more

Series1

Trend – Cruiser/Racer Trend – Cruiser/Racer EntriesEntriesCruiser/Racer Trend

0

1

2

3

4

5

6

7

8

9

10

Up 10% or More Up 5% - 10% Flat Down 5% - 10% Down 10% or more

Series1

Restaurant days & hoursRestaurant days & hours

AvgAvg 4.734.73 6.276.27

MedianMedian 5.505.50 6.006.00

Bar days & hoursBar days & hours

AvgAvg 5.045.04 7.067.06

MedianMedian 5.505.50 6.256.25

Adult Full MembershipAdult Full Membership

AvgAvg 129.30129.30

Avg ex zerosAvg ex zeros 133.10133.10

Median ex zerosMedian ex zeros 7979

MaximumMaximum 448.00448.00

MinimumMinimum 10.0010.00

Price of a PintPrice of a Pint

AvgAvg

Avg ex zerosAvg ex zeros

Median ex zerosMedian ex zeros

MaximumMaximum

MinimumMinimum

1.681.68

1.941.94

2.002.00

2.502.50

1.451.45

Lessons – What NextLessons – What Next• Software limitations & featuresSoftware limitations & features

• Distribute to all ClubsDistribute to all Clubs

• Gather suggestionsGather suggestions

• Re-run early 2008Re-run early 2008