rnli charity comms presentation 5.02.2016

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RNLI.org

Telling the RNLI’s story through social

mediaNathan Murray & Lauren Hockey

@mrnathanmurray @laurenvhockey

RNLI.org

RNLI.org

RNLI.org

RNLI.org

RNLI.org

RNLI.org

RNLI.org

RNLI.org

https://www.youtube.com/watch?v=QMQ3A8G8mXQ

RNLI.org

Communications Team

Lifeboat Station

Lifeguarded Beach

Lifeboat Station

Lifeboat Station

Video Library

YouTube

Social

National & Regional News Website

Marketing Materials

Trai

ning

RNLI.org

Overcoming internal challenges

Operational correctness

vs. PR need

Urgency

Buy-in from volunteer

crews

Hard-hitting footage

RNLI.org

Communications Team

Lifeboat Station

Lifeguarded Beach

Lifeboat Station

Lifeboat Station

Video Library

YouTube

Social

National & Regional News Website

Marketing Materials

Trai

ning

LPO

Social Local & Regional News

RNLI.org

If we can trust them with a £2 million lifeboat, we can trust them with our reputation.

RNLI.org

Training & support

Bespoke training Campaign toolkits 24 hourDuty Press

Officer

Social Media Guidelines

RNLI.org

RNLI.org

RNLI.org

RNLI.org

@thelifeboatcrew

RNLI.org

@ELLISROSWELL

RNLI.org

@ProjectLifeboat

RNLI.org

RNLI.org

RNLI.org

RNLI.org

RNLI.org

Snapchat

RNLI.org

RNLI.org

Periscope

RNLI.org

Ambassadors

• Rescuees• People who live at the coast• Super-fans

RNLI People

• Lifeboat Stations• Lifeguards• Fundraisers

@RNLI

• Branded content which tells our story

RNLI.org

Thank you

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